remote customer experience analyst Jobs – 163 Open Jobs Today

Business Analyst
Kerner Norland —Remote
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Salesforce
- Financial services
- Communication skills
- Work from home
Quick apply
1h
MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
4h
Service Analyst - India
Alliage —Remote
- Remote
- Customer service
- Salesforce
- English
Quick apply
HRIS Analyst
DMI —Remote
- Remote
- Microsoft Excel
- Human resources
3d
People Systems Analyst
Porch Group Media —Remote
- ₹16,87,500 - ₹23,62,500 a year
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- English
- Paid holidays
- Health insurance
Data Analyst I - AMS
Nordson —Remote
- Full-time
- Remote
- Azure
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- Data analysis skills
US Healthcare Tech Consultant / EHR Analyst
HoonarTek —Remote
- Part-time
- Remote
- Research
- SQL
- Agile
Solar Project Coordinator
Dynamic Accounting Solutions Inc —Remote
- Full-time
- Remote
- Communication skills
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5d
Supply Chain Analyst
MoltonRox Inc —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Microsoft Excel
- Oracle
- Inventory control
- Work from home
Quick apply
8d
Content Support Analyst
AlphaSense —Remote
- Remote
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NetSuite Business System Administrator/Analyst
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Business Analyst (Functional Regulatory Reporting)
Revolut —Remote
- Full-time
- Remote
- Data analysis skills
- SQL
- Communication skills
Associate Application Development Analyst (.Net Developer)
Genworth Financial —Remote
- Full-time
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- Azure
- DevOps
- SQL
- Paid sick time
IT Analyst (MS Technologies)
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Remote Credit & Collections Analyst - UK Shift (Remote)
Ziff Davis —Remote
- Email
- Remote
- Microsoft Office
- Bachelor's degree
- Organizational skills
- Health insurance
- Paid time off
Data Management Analyst II
Verisys —Remote
- Full-time
- Remote
- 12th Pass
- Communication skills
- Time management
Quick apply
Team Leader, Content Operations, M&A Transactions
AlphaSense —Remote
- Remote
- Google Suite
- Bachelor's degree
- AI
Data QA Associate
YipitData (Alternative) —Remote
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
FinCrime Analyst (Investigator)
Revolut —Remote
- Weekend availability
- Remote
- English
- Analysis skills
- Bachelor's degree

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customer experience analyst jobs near remote

Business Analyst

Kerner Norland
Remote

Quick apply

Job details

Full-time | Contractual / Temporary
₹10,00,000 - ₹20,00,000 a year
1 hour ago

Benefits

Work from home

Qualifications

Jira
Salesforce
Business analysis
Confluence
Financial services
Requirements gathering
Communication skills

Full job description

Key Responsibilities

The Business Analysts will be expected to:

· Partner closely with the Oceania Product Manager to support the delivery of merchant onboarding improvements over the engagement period

· Elicit, analyse, and document business requirements from a range of business and technical stakeholders

· Facilitate discussions to understand current challenges, pain points, process gaps, and improvement opportunities

· Investigate and assess how current onboarding processes, systems, and ways of working operate today

· Develop clear and structured documentation in Confluence and Jira, including requirements, user stories, acceptance criteria, and supporting artefacts

· Produce high-level process maps and visual artefacts to support understanding of current state, future state, and key improvement opportunities

· Interpret technical documentation, data, and analytics to support informed analysis and decision-making

· Work autonomously to identify information sources, connect the dots, and progress work with minimal direction

· Ask the right questions to understand not just what is happening, but why issues are occurring

· Collaborate effectively across product, operations, technology, and other stakeholder groups to drive aligned outcomes

· Support prioritisation discussions and contribute to practical, business-focused recommendations

Required Experience and Capability

We are looking for Business Analysts who can demonstrate:

· Proven experience as a Business Analyst in project, product, or transformation environments

· Strong capability in requirements elicitation, analysis, and documentation

· Experience working with both business and technical stakeholders

· Confidence working in environments with ambiguity, incomplete information, and evolving priorities

· Strong written and verbal communication skills, with the ability to simplify and structure complex information

· Experience documenting work in Confluence and Jira

· Ability to develop process maps, workflow diagrams, and other visual artefacts to support analysis and solution design

· Strong problem-solving capability, with a natural curiosity to investigate root causes and improvement opportunities

· Comfort working with data, analytics, and technical documentation

· A proactive, self-directed approach with the ability to build momentum and find answers independently

Desirable Experience

The following would be viewed favourably, but are not mandatory:

· Experience in financial services, payments, merchant services, or onboarding-related processes

· Exposure to CRM platforms, such as Salesforce

· Experience working alongside product managers or within product-led delivery environments

· Familiarity with process improvement, customer journey mapping, or service design approaches

Personal Attributes

The successful candidates will be:

· Self-starters who show initiative and ownership

· Comfortable working autonomously while staying aligned with stakeholders

· Curious and analytical, with a strong desire to understand the underlying cause of issues

· Practical and outcome-focused

· Confident engaging with different stakeholder groups

· Organised, structured, and able to produce high-quality documentation

· Adaptable and comfortable navigating ambiguity

Engagement Outcomes

Over the three-month engagement, these roles are expected to contribute to:

· A clearer understanding of current merchant onboarding pain points and process gaps

· Well-defined business requirements and supporting artefacts

· Improved visibility of current state and future state processes

· Actionable recommendations and inputs to support onboarding improvements

· Strong collaboration between product, business, and technology stakeholders

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

customer experience analyst jobs in remote

Business Analyst

MFT - Associate Support Analyst

Service Analyst - India

HRIS Analyst

People Systems Analyst

Data Analyst I - AMS

US Healthcare Tech Consultant / EHR Analyst

Solar Project Coordinator

Supply Chain Analyst

Content Support Analyst

NetSuite Business System Administrator/Analyst

Product Support Analyst (Finance)

Business Analyst (Functional Regulatory Reporting)

Associate Application Development Analyst (.Net Developer)

IT Analyst (MS Technologies)

Remote Credit & Collections Analyst - UK Shift (Remote)

Data Management Analyst II

Team Leader, Content Operations, M&A Transactions

Data QA Associate

FinCrime Analyst (Investigator)

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