Punjab Product support engineer Jobs – 51 Open Jobs Today

Technical Support Engineer
DataCouch —Mohali, Punjab
- Full-time
- Azure
- Java
- SQL
Analytics Engineer
HRS —Mohali, Punjab
- Oracle
- English
- SQL
Backend Engineer
Truckx —Hoshiarpur, Punjab
- Full-time
- Doctoral degree
- Computer Science
- B.Sc
Senior Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Software troubleshooting
- Customer service
DevOps Engineer
Ditinus Technology —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- Azure
- Computer Science
- Software troubleshooting
Software Engineer - DotNet
Ventla India Pvt.Ltd (Formerly MeetApp India) —Mohali, Punjab
- ₹50,000 - ₹60,000 a month
- Full-time
- English
- JavaScript
- APIs
- Flexible schedule
Quick apply
QA Automation Engineer II
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
AgentOps Engineer
XenonStack —Mohali, Punjab
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Azure
- DevOps
- Master's degree
DevOps Engineer-Consultant-Freelance
SourceMash Technologies —Mohali, Punjab
- Azure
- DevOps
- Master's degree
- Health insurance
- Paid time off
Software Developer
Sporting Syndicate —Jalandhar, Punjab
- ₹40,000 - ₹60,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- ERP systems
- Health insurance
- Life insurance
Quick apply
RAN RIC/NOC engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Senior Software Engineer II
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
Senior Test Engineer
Pyramid Global Technologies —Mohali, Punjab
- Agile
Android Developer
Ghrix Technologies —Mohali, Punjab
- Full-time
- Computer Science
- B.Sc
- Java
Sr. QA Engineer
Harmony Data Integration Technologies —Mohali, Punjab
- Computer Science
- Java
- SQL
Robotics Engineer
XenonStack —Mohali, Punjab
- Full-time
- C++
- AI
- Python
- Commuter assistance
- Health insurance
Senior Software Engineer I (.Net, C#, React)
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
Specialist DevOps Engineer
Pyramid Global Technologies —Mohali, Punjab
- Azure
- DevOps
- SQL
OSS Engineer
Pyramid Global Technologies —Mohali, Punjab
- Customer service
- English
- Windows
Flutter Developer
tecHindustan —Mohali, Punjab
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Databases
- Project management
- APIs
Quick apply

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Technical Support Engineer

DataCouch -
Mohali, Punjab

Apply Now

Job details

Full-time

Qualifications

Azure
Kubernetes
Big data
Spark
Technical support
Java
Bash (Unix shell)
SQL
AWS
Docker
SSL
LDAP
Teradata
Linux
Python
Hadoop

Full job description

Job Information

Date Opened

07/18/2025

Job Type

Full time

Industry

Education

Work Experience

5+ years

City

S.A.S.Nagar (Mohali)

State/Province

Punjab

Country

India

Zip/Postal Code

160062

Job Description

Job Summary

The Technical Support Engineer (TSE) acts as a SME for a book of enterprise

accounts. The TSE is responsible for answering all technical questions within both standard

and custom deployment environments and assisting with supported LTS upgrades. The TSE is

also responsible for peer training and development, personal continued education, and

contributing to our reference documentation. They will coordinate closely with Support

leadership, Engineering, Product and Accounts teams to ensure our customers receive a value

driven enterprise experience.

A TSE is able to work independently, with minimal guidance, and demonstrates an expert

degree of proficiency in both SEP and Galaxy.

Responsibilities

Technical Support:
Provide support for standard and custom deployments
Answer break/fix and non-break/fix technical questions through SFDC ticketing

system

Efficiently reproduce reported issues by leveraging tools (minikube, minitrino,

docker-compose, etc.), identify root causes, and provide solutions

Open SEP and Galaxy bug reports in Jira and feature requests in Aha!
LTS Upgrades:
Provide upgrade support upon customer request
Customer must be on a supported LTS version at the time of request
TSE must communicate unsupported LTS requests to the Account team

as these require PS services

Monthly Technical check-ins
Conduct regularly scheduled technical check-ins with each BU
Discuss open support tickets, provide updates on product bugs and

provide best practice recommendations based on your observations and

ticket trends

Responsible for ensuring customer environments are on supported LTS

versions

Knowledge Sharing/Technical Enablement: Knowledge exchange and continued

technical enablement are crucial for the development of our team and the customer

experience. It's essential that we keep our product expertise and documentation

current and that all team members have access to information.

Contribute to our reference documentation
Lead peer training
Consultant to our content teams
Own your personal technical education journey
Project Involvement
Contribute to or drive components of departmental and cross functional

initiatives

Partner with Leadership
Identify areas of opportunity with potential solutions for inefficiencies or

obstacles within the team and cross-functionally

Provide feedback to your manager on continued ed. opportunities, project

ideas, etc.

Requirements

5+ years of support experience
3+ years of Big Data, Docker, Kubernetes and cloud technologies experience

Skills

Big Data (Teradata, Hadoop, Data Lakes, Spark)
Docker and Kubernetes
Cloud technologies (AWS, Azure, GCP)
Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
SSL/TLS
Linux Skills
DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

Benefits

Why Join Us?

Work with a globally recognized team on cutting-edge AI/ML projects.
Be a part of a culture that values curiosity, continuous learning, and impact.
Opportunity to collaborate with Fortune 500 clients and industry leaders.
Grow your career by becoming an instructor and sharing your knowledge worldwide.

Apply Now

Refine Your Search

product support engineer jobs in punjab

Technical Support Engineer

Analytics Engineer

Backend Engineer

Senior Engineer

DevOps Engineer

Software Engineer - DotNet

QA Automation Engineer II

AgentOps Engineer

DevOps Engineer-Consultant-Freelance

Software Developer

RAN RIC/NOC engineer

Senior Software Engineer II

Senior Test Engineer

Android Developer

Sr. QA Engineer

Robotics Engineer

Senior Software Engineer I (.Net, C#, React)

Specialist DevOps Engineer

OSS Engineer

Flutter Developer

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