Ulhasnagar Maharashtra Customer success associate Jobs – 244 Open Jobs Today

Performance Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- English
5h
International PR, Associate 3
Accurate Background India Private Limited —Thane District, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Outlook
- Word processing
Quick apply
11h
Learning Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
6d
Client success associate
Neural IT —Airoli, Navi Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
Quick apply
5d
Business Advisory Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
12d
Total Rewards Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Customer service
- English
4d
Record to Report Ops Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Health Admin Services Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Health insurance
HR Service Delivery New Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
Order to Cash Operations Senior Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Procure to Pay Operations Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Network & Svcs Operation Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
6d
Delivery Operations Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Associate Sales Engineer, IND
Grundfos —Thane District, Maharashtra
- Sales
- Engineering
- Bachelor's degree
- Paid time off
- Flexible schedule
Mobilization Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Project management
- Agile
- Communication skills
Field Service Coordination & Maritime Communications Technical Support Engineer
Navarino —Navi Mumbai, Maharashtra
- Weekend availability
- Hybrid work
- Computer Science
- English
- Bachelor's degree
Quick apply
Total Rewards Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Access
- Customer service
- Health insurance
- Paid time off
4d
Business Advisory Associate-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Communication skills
- Marketing
Associate Quant Analyst
Morningstar —Navi Mumbai, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Finance
Business Advisory New Associate
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Communication skills
- Marketing

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Performance Associate

Accenture -
Navi Mumbai, Maharashtra

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Job details

Full-time
5 hours ago

Qualifications

Telephony
Microsoft Excel
Customer service
English
Microsoft Office
Bachelor's degree
Communication skills
Workday

Full job description

Skill required: Employee Services - Employee Data Process Design
Designation: Performance Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Performance Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.
What are we looking for? JOB REQUIREMENTS Education Equivalent Any Graduate Experience 1 - 3 years business experience with similar background Knowledge of MS Office and Excel skills would be a plus Knowledge/Skills Requirements: • Good organizational & prioritisation skills • Analytical and problem-solving skills • Multi-cultural awareness. • Passion for customer service. • Team player. • Results & detail-oriented • Focus on high data accuracy. • Quality driven – in communications and all system transactions. • Strong written and verbal skills in English Language. Core Competencies – • Professional Qualities • Good oral and written communication skills • Ability to identify and effectively use resources • Excellent customer service skills
Roles and Responsibilities: •Job Description The Performance Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client. Key Responsibilities • Read, understand and analyze client processes as per the business rules • Manage and resolve employee tickets related to performance reviews, goal setting, feedback submissions, and system navigation via HR platforms (e.g., Workday, SuccessFactors) • Support the execution of performance cycles including mid-year and year-end reviews, calibration sessions, and ratings submissions • Maintain accurate and timely updates to performance data, including goal alignment, manager changes, and review statuses • Execute the process accurately and timely as a hands-on processor • Escalate issues and seek advice when faced with complex issues/problems • Participate in client conference calls and prepare ‘minutes of meeting’ • Ensure LWI’s are followed and updated regularly and train the team members on process updates. • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control • Must be able to propose process improvement ideas which can reduce time, improve accuracy or enhance controls • Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent • Update process metrics on daily basis and maintain MIS • Always demonstrate the highest level of customer service • Pay close attention to detail and follow through to resolve any outstanding issues • Goes beyond immediate requests and activities to ensure both own and related tasks are completed • Ensure and maintain the security and confidentiality of client data • Update client applications accurately and quickly in accordance with the appropriate User Guides • Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent • Follow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads • Participate in Team building activities • Have customers facing experience & experience of using telephony to speak with clients

Any Graduation

Apply Now

Refine Your Search

customer success associate jobs in ulhasnagar maharashtra

Performance Associate

International PR, Associate 3

Learning Operations Associate Manager

Client success associate

Business Advisory Associate

Total Rewards Associate

Record to Report Ops Associate

Health Admin Services Associate

HR Service Delivery New Associate

Order to Cash Operations Senior Analyst

Procure to Pay Operations Associate

Network & Svcs Operation Associate

Delivery Operations Associate Manager

Associate Sales Engineer, IND

Mobilization Associate Manager

Field Service Coordination & Maritime Communications Technical Support Engineer

Total Rewards Associate Manager

Business Advisory Associate-Voice

Associate Quant Analyst

Business Advisory New Associate

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