Centre for right direction Jobs

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Reporting & Analytics /Command Center | Chennai

Capgemini -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent

Qualifications

Supply chain
Performance management
Finance
Accounting
Leadership
Accounting
Communication skills
SAT teaching
Analytics

Full job description

Job Description

Capgemini is looking for senior level executive for Reporting and Analytics/ Intelligent Command Centre role.

Primary Skills

Key accountabilities and responsibilities include:
o Business Reporting and Analytics
o Transformation & Industrialised Innovation
o Knowledge of Finance & Accounting Processes will be critical
o Exposure to other domains including HR services, Global Supply chain will be an added advantage
o Manage People and performance
o Client satisfaction
o Client relationship (at a Delivery level)
o Supporting Growth
o Contract Compliance
 Acts as a single point of contact for the client organization in troubleshooting and resolving all issues arising from end-to-end Service reporting and adding valuable insights to performance monitoring across business processes
 Understands what it takes to manage a business and uses the insights to better understand a client’s need and position the right CG offerings in conjunction with the Practice to bring value to the client.
 Ensure implementation of best practices in the areas of People, Process, Technology, and Controls in conjunction with the Practice Teams (Process and Technology).
o Working closely with the Practice to deliver all Transformation & Innovation projects as agreed
o Working closely with the Practice & Practice Delivery team to arrive at new opportunities for better efficiency to the client using Capgemini’s ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) methodology underpinned by ‘5 Senses of Intelligent Automation.
o Working closely with the Practice and Practice delivery teams to implement relevant Technology platforms as well drive RPA Adoption across the processes
 Manage the talent pipeline within the team in conjunction with the Practice to ensure organization resilience on a short, medium, and long-term basis

Secondary Skills

The candidate should have 14–16 years of proven experience in Data reporting & Analytics coupled with strong domain understanding of F&A processes in a a global complex/matrix environment.
 Have led large scale implementation of Data Reporting & Analytics stream with hands on knowledge on F&A processes
 Strong knowledge of Analytics platforms and Reporting tools
 Diversified Industry experience
 Strong People/Performance management experience
 Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation (RPA)
 Focused on customer value and improvement of overall customer experience (C-SAT, internal quality processes).
 Leadership skills in a multicultural environment, cultural sensitivity, and ability to work internationally.
 Proven experience in a global complex BPO environment.
 Ability to influence senior business stakeholders at the client end.
 Strong relationship building, communication, and influencing skills.
 Ability to bring innovation to challenges and overcome problems and obstacles as they arise and act and produce desired outcomes with limited direction.
 Strong relationship building, communication, and influencing skills.
 Leading single large account/multiple accounts in a matrix reporting relationship
 Prior experience in a Multinational Organisation or BPO work culture

Apply Now

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Reporting & Analytics /Command Center | Chennai

EXECUTIVE ASSISTANT , Retail Business Services

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