Apprentice customer & program solutions Jobs

Assistant Trainer role
Etech Global Services —Gandhinagar, Gujarat
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
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Assistant Trainer role

Etech Global Services -
Gandhinagar, Gujarat

Quick apply

Job details

Full-time
₹35,000 - ₹50,000 a month
12 days ago

Benefits

Internet reimbursement
Provident Fund
Leave encashment
Health insurance
Paid time off
Flexible schedule
Paid sick time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Bachelor's degree
Training & development
Communication skills

Full job description

What we're looking for

We're looking for an enthusiastic Assistant Trainer to join our Training & Development team at our Gandhinagar office. In this role, you'll help equip new hires with the knowledge and skills they need to excel — turning training into an engaging, results-driven experience. If you love helping others grow and thrive in a fast-paced environment, this is your opportunity.

What you'll do

Supervise and train up to 40 team members per training class
Plan, assign, and direct work within the training environment; appraise trainee performance
Identify knowledge gaps through questioning techniques, hands-on activities, and classroom discussions — and close them
Act as a subject matter expert across campaign topics; mentor Training Apprentices and fellow trainers
Occasionally write curriculum for Etech or its clients, including best practices and training guides
Deliver creative, solutions-focused training that prepares trainees to be self-sufficient customer advocates
Adapt plans at a moment's notice while maintaining a positive, can-do attitude
Foster a fun, engaging classroom environment where learning flourishes
Bachelor's degree or equivalent combination of education and experience

What we offer

2 – 4 years of experience in training and development
Comfortable adapting quickly to corporate changes in a fast-paced environment
Strong classroom facilitation and communication skills; ability to lead with humility
Proficiency in MS Excel, Word, PowerPoint, and Outlook
Ability to provide constructive feedback and build effective cross-department relationships
Knowledge of training and sales techniques; ability to calculate figures such as discounts, commissions, and percentages
Flexibility to work US shift hours as per business/client requirements
Transportation allowance & canteen subsidy
Night shift allowance (as applicable)
Schedule attendance bonus
Health insurance
Tuition reimbursement
Performance-based incentives (campaign wise)
Work-life balance initiatives
Rewards & recognition programs
Internal career growth through Internal Job Postings (IJP)

Interested candidate can share cv on [email protected]
Contact no -8866957331

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:

Gandhinagar, Gujarat (Gandhinagar): Reliably commute or planning to relocate before starting work (Preferred)

Language:

English (Preferred)

Location:

Gandhinagar, Gujarat (Gandhinagar) (Required)

Shift availability:

Night Shift (Preferred)

Work Location: In person

Quick apply

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