Navi Mumbai Maharashtra Support specialist Jobs – 519 Open Jobs Today

Marketing Engagement Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- PMP
Total Rewards Senior Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Oracle
- Management
Senior Payroll Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Paid time off
2h
Sales Support Specialist (hotel industry)
Madcherry Hospitality —Navi Mumbai, Maharashtra
- ₹6,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Customer Success Specialist
Maati Crafts —Powai, Mumbai, Maharashtra
- ₹2,75,000 - ₹3,35,000 a year
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Assistant Director - Sales
LawCrust Global Consulting Ltd. —Navi Mumbai, Maharashtra
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Travel
- Computer networking
Quick apply
Talent Acquisition Specialist (Finacle Services)
IDBI Intech —CBD Belapur, Navi Mumbai, Maharashtra
- Master's degree
- Project management
- Bachelor's degree
13d
Back End Specialist Launch Team
Ball Corporation —Raigad District, Maharashtra
- ₹5,02,500 - ₹7,23,600 a year
- Remote
- Data analysis skills
- English
- Computer skills
- Health insurance
Quick apply
Payroll & Compliance Specialist
IDBI Intech —CBD Belapur, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
- Cell phone reimbursement
Senior Executive - GEEC
Piramal Pharma Limited —Navi Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
7d
EDS Specialist - Project Information Manager
Worley —Navi Mumbai, Maharashtra
- Engineering
- SharePoint
- Agile
12h
Content Mgmt Advisory Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Customer Service Specialist
Dow —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
- Health insurance
- Paid time off
Business Advisory Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Record to Report Ops Analyst
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Communication Specialist
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
Sr Human Resources Specialist
Ball Corporation —Raigad District, Maharashtra
- English
- Analysis skills
- Bachelor's degree
Quick apply
Specialist
Maersk —Airoli, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
6d
Business Advisory Specialist-Voice
Accenture —Navi Mumbai, Maharashtra
- Full-time
- Customer service
- Salesforce
- Mentoring
Total Rewards Associate Manager
Accenture —Navi Mumbai, Maharashtra
- Full-time

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Marketing Engagement Specialist

Accenture -
Navi Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Social listening
Power BI
Microsoft Excel
Management
Operations management
PMP
Marketing
B.Com
Tableau
Master's degree
Project management
Bachelor's degree
Digital marketing
BBA
Data analytics
Agile
Business Administration
Leadership
Communication skills
Marketing

Full job description

Skill required: Marketing Operations - Operations Management
Designation: Marketing Engagement Specialist
Qualifications:BBA/BCom/Post Graduate Diploma in Marketing and Advertising
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? What are the key objectives and expectations from this role? The Area GBS CX Manager (G35) is responsible for leading all Consumer Experience operations within the assigned DRBU, covering CRM, Social Media, Web Operations, and CX Analytics. This role ensures flawless delivery of CX programs, operational efficiency, and consistent application of global standards across the DRBU. Working closely with the Global CX Leadership, the Area CX Manager ensures that strategic priorities are translated into actionable local plans that drive measurable business impact. The incumbent leads the area CX team — managing capacity, performance, and quality across functions — to deliver connected consumer journeys and insights that enable marketing excellence and data-driven decision-making.
What are we looking for? •Microsoft Excel SSENTIAL Experience Required 6–7 years of experience in CX Operations, CRM, Digital Marketing, or Analytics, ideally within FMCG or similar large-scale organizations. Proven leadership of cross-functional marketing or digital operations teams. Solid understanding of consumer journey mapping, campaign management, data analytics, and digital ecosystems. Experience managing multi-market or regional delivery teams, balancing standardization with local adaptation. Strong project and people management skills, with a track record of delivering results through teams. Demonstrated ability to manage capacity, prioritize workload, and navigate complex stakeholder environments. Analytical mindset with proficiency in data visualization, KPI management, and performance tracking tools (Power BI, Tableau, etc.). Behavioral Competencies Results-driven and operationally minded, with strong execution discipline. Excellent communicator — able to influence and engage stakeholders at multiple levels. Collaborative team player with strong problem-solving skills. Comfortable with ambiguity, proactive in finding solutions. Innovation Drive operational innovation through automation, data visualization, and workflow optimization. Identify opportunities to improve the consumer journey, campaign effectiveness, and data utilization. Encourage experimentation and sharing of best practices within the regional CX community. Support pilots of new CX tools, platforms, or methodologies in partnership with Global CX and IDT teams. Continuously review market performance to identify opportunities for efficiency and impact improvements. Education / Qualifications / Certifications Required Bachelor’s degree in Marketing, Business, or related field (mandatory). Postgraduate qualifications or certifications in Digital Marketing, CRM, or Data Analytics (preferred). Project management certifications (e.g., Agile, Scrum, PMP) are an asset.
Roles and Responsibilities: •Operational Lead end-to-end delivery of CX operations across CRM, Social Media, Web Ops, and CX Analytics for the DRBU/area. Manage day-to-day performance of CX operations, ensuring KPIs, SLAs, and quality standards are met consistently. Oversee resource and capacity planning for the DRBU CX team, ensuring optimal workload distribution and timely delivery. Ensure CX initiatives and tools are implemented in line with global frameworks and regional priorities. Coordinate the execution of CX campaigns, reporting cycles, dashboards, and performance reviews across channels. Maintain accountability for data integrity, reporting accuracy, and CX analytics output. Act as the primary escalation point for operational issues, resolving challenges promptly and efficiently. Support Area adoption of global enablers and technology platforms (CRM systems, analytics tools, social listening platforms, etc.). Drive simplification, automation, and process optimization to improve operational efficiency. Shape Leadership Lead, coach, and develop the DRBU CX team to deliver operational excellence across all CX functions. Foster a high-performing culture focused on collaboration, agility, and continuous improvement. Build CX capability within the team, ensuring readiness to adopt new tools, methodologies, and best practices. Act as a role model for data-driven, consumer-centric thinking across regional marketing and trade teams. Support team members’ growth through mentoring, goal setting, and clear accountability frameworks. Shape Management Manage CX operational budgets, where relevant ensuring optimal allocation of resources and cost efficiency. Ensure all CX activities are delivered within defined timelines, budgets, and scope. Conduct regular performance reviews with direct reports, tracking KPIs and development progress.

BBA,BCom,Post Graduate Diploma in Marketing and Advertising

Apply Now

Refine Your Search

support specialist jobs in navi mumbai maharashtra

Marketing Engagement Specialist

Total Rewards Senior Analyst

Senior Payroll Specialist

Sales Support Specialist (hotel industry)

Customer Success Specialist

Assistant Director - Sales

Talent Acquisition Specialist (Finacle Services)

Back End Specialist Launch Team

Payroll & Compliance Specialist

Senior Executive - GEEC

EDS Specialist - Project Information Manager

Content Mgmt Advisory Specialist

Customer Service Specialist

Business Advisory Specialist

Record to Report Ops Analyst

Communication Specialist

Sr Human Resources Specialist

Specialist

Business Advisory Specialist-Voice

Total Rewards Associate Manager

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