Baranagar Kolkata West Bengal Engineering manager Jobs – 135 Open Jobs Today

Manager - Client Operation & Digital Signage Monitoring
Graphonet Pvt. Ltd. —Kolkata, West Bengal
- ₹60,000 - ₹70,000 a month
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
3h
Project Engineer
Worley —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
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Vehant Technologies —Kolkata, West Bengal
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Integrated Solutions Systems Tech 3
Johnson Controls —Kolkata, West Bengal
- Full-time
- AutoCAD
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Project Manager
Harbauer India —Kolkata, West Bengal
- Full-time
- Microsoft Office
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- Communication skills
Technical Sr. Manager
PTS Consulting Services —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Java
7d
Chief Technology Officer (CTO) - SaaS
innofied —Kolkata, West Bengal
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Computer Science
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- AWS
- Health insurance
Software Project Manager
Somnetics —Kolkata, West Bengal
- Project management
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Sr Manager - Digital Business Tranformation
MSP Steel & Power Ltd —Kolkata, West Bengal
- ₹10,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid time off
Quick apply
8d
Engineer Commissioning - PED
Linde —Kolkata, West Bengal
- Master's degree
- Project management
- Bachelor's degree
Production Engineer
GLOBAL RECLAIM RUBBER PRIVATE LIMITED —Kolkata, West Bengal
- ₹25,500 - ₹55,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Team management
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Project Manager
Codebuddy —Kolkata, West Bengal
- Remote
- Communication skills
- Health insurance
- Work from home
Technical Management Professional
BT —Kolkata, West Bengal
- Master's degree
- Analysis skills
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Production Engineer
Shree Balaji Cushions —Kamarhati, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
Manager – Reg. Process Engg & Productivity, ERO
DHL —Kolkata, West Bengal
- Email
- Up to 50% travel
- Master's degree
- Analysis skills
- Health insurance
- Paid time off
Senior SCCM & Hyper-V Infrastructure Engineer
UST —Kolkata, West Bengal
- Weekend availability
- Windows
- Communication skills
Quick apply
10d
Solution Architect Associate Manager
Accenture —Kolkata, West Bengal
- Full-time
- Salesforce
- Bachelor's degree
IN-Manager__SAP EWM__SAP_Advisory_Kolkata
PwC —Kolkata, West Bengal
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
3d
Associate Product Manager
Prismforce Private Limited —Kolkata, West Bengal
- Hybrid work
- Master's degree
- Bachelor's degree
- Team management
Quick apply
IT & Network Administrator / AWS Cloud Architect
Intelgic Technologies —Kolkata, West Bengal
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- Computer Science
- English
- Windows
Quick apply
2d

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Manager - Client Operation & Digital Signage Monitoring

Graphonet Pvt. Ltd.
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹60,000 - ₹70,000 a month
3 hours ago

Qualifications

Computer Science
React
Master's degree
Application development
Bachelor's degree
REST
APIs
Account management

Full job description

Job Title: Manager – Client Operations & Digital Signage Monitoring

Department: Client Operations
Reports To: Operations / Client Servicing Head
Location: Kolkata (On-site)
Job Type: Full-time

Job Description

Squad360 deploys and manages digital signage networks — media boxes connected to in-store TVs that run scheduled advertisement content 24/7 across clients’ outlets. We are looking for a Manager to own the day-to-day relationship between the client, our field Operations team, and our Tech team — the single point of accountability for screen uptime, issue resolution, client reporting, and monitoring our portal.

Key Responsibilities

Bridge Client & Internal Teams: Primary link between the client’s tech/IT team and Squad360’s field Operations team — translating on-ground issues into clear technical requests and technical constraints back into clear language.
24/7 Uptime Ownership: Monitor media box and screen health in real time on the Squad360 dashboard by outlet, branch, market, and city, and ensure every display runs the correct content around the clock.
Issue & Ticket Management: Log, track, and drive service tickets to closure; chase offline or faulty screens with the Operations team using call logs and escalation trails on the portal.
Client Reporting: Share daily/weekly status reports on uptime, open issues, resolutions, and turnaround times; represent Operations in client reviews and calls.
Portal Change Coordination: Convert client requests such as new outlets, screens, users, or report fields into precise requirements for the Tech team and verify what ships.
Root-Cause & Prevention: Spot recurring outage patterns related to connectivity, hardware, and content, and drive preventive fixes and SOPs with Tech and field teams.
Access & SLA Governance: Manage user roles and permissions with Tech; maintain SLA and escalation matrices with both the client and internal teams.

Candidate Requirements

Bachelor’s / Master’s degree in a computer-related field – Computer Science, IT, BCA, B.Tech, M.Tech, ML/OR, or equivalent.
Good working knowledge and hands-on experience of web & app development – React or similar frontends, REST APIs, databases, and dashboards, enough to scope a client requirement and brief the Tech team accurately.
Proven managerial skills – able to lead and hold the on-ground Operations team accountable for 24/7 uptime.
3–6 years of experience in client operations, technical account management, or service delivery – SaaS, digital signage, AV or IT infrastructure monitoring preferred.
Strong stakeholder management across non-technical field staff and technical dev teams.
Ticketing / incident tracking and SLA-driven reporting experience.
Strong Excel / Google Sheets and presentation skills for client MIS.

Platform You’ll Work With

Squad360 Monitor – an in-house dashboard for the digital signage network. It tracks every screen and media box by outlet, branch, market, and city, with call-log history, offline alerts, role-based access, and exportable reports.

You will work with and understand how these pieces fit together and how a client request turns into a specification that Tech can build.

Good to Have

Familiarity with digital signage CMS and media players.
Prior experience with retail or QSR store operations.
Prior experience between a client and a product/engineering team.

Role Structure

The role acts as the bridge between:

Media Box + TV – at every client outlet
Squad360 Monitor – cloud dashboard
Field Operations Team – keeps screens live 24/7
Client + Client Tech – status, SLAs, portal changes

Pay: ₹60,000.00 - ₹70,000.00 per month

Work Location: In person

Quick apply

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