Pune Maharashtra Senior customer support representative Jobs – 55 Open Jobs Today

AMDOCS MEC IMPLEMENTATION EXPERT - VOIS
Vodafone —Pune, Maharashtra
- Full-time
- SQL
- Agile
Consulting Engineer - CX- Enterprise
Cisco Systems —Pune, Maharashtra
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
Associate Director, External Quality
MSD —Pune, Maharashtra
- Full-time
- English
- Bachelor's degree
- Driving
Sr Representative, Sales
Avient —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Master Data Supervisor Customer&Vendor
Lubrizol —Pune, Maharashtra
- English
- Master's degree
- Bachelor's degree
8d
Senior Advocate Litigation - Full Time
Shri Management Services —Pune, Maharashtra
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- Bachelor's degree
- Negotiation
Manager Engineering - Controls
Vertiv —Pune, Maharashtra
- Microsoft Powerpoint
- AutoCAD
- Management
Area Sales Manager (ASM)
Ecoair Cooling Systems Pvt Ltd —Pune, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Master's degree
- Health insurance
Quick apply
Property Manager
Siemens Energy —Pune, Maharashtra
- Full-time
- Remote
- Engineering
- English
- Finance
- Flexible schedule
Consulting Engineer
Cisco Systems —Pune, Maharashtra
- Full-time
- B.Sc
- Bachelor's degree
- Python
Asst II - Administrative
Cencora —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sr. Product Specialist(T)
Cognizant —Pune, Maharashtra
- Full-time
- Hybrid work
- Manufacturing
- AI
- Communication skills
Associate / Sr Asso. Proposal Management
Data Axle Solutions Pvt Ltd —Pune, Maharashtra
- Research
- Business development
- Project management
Quick apply
Sales Development Representative
Avalara —Pune, Maharashtra
- CRM software
- Sales
- Public speaking
- Health insurance
- Paid time off
Principal Global Feasibility (RWD) HYD/GGN
サイネオス・ヘルス —Pune, Maharashtra
- Research
- Agile
- Communication skills
Senior Manager - Head of Product
Davies —Pune, Maharashtra
- Full-time
- Hybrid work
- APIs
- AI
- Communication skills
Senior SDR
ZenTrades —Pune, Maharashtra
- Full-time
- Engineering
- Bachelor's degree
- Agile
Principal-Global Feasibility Data Science
サイネオス・ヘルス —Pune, Maharashtra
- Research
- Agile
- Communication skills
Network & Svcs Operations Representative
Accenture —Pune, Maharashtra
- Full-time
- Azure
- AWS
- Scripting
Lead - Windchill Integration
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Oracle
- Computer Science
- Engineering

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AMDOCS MEC IMPLEMENTATION EXPERT - VOIS

Vodafone -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

UNIX
SQL
Agile

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an Amdocs MEC Implementation Expert to play a critical role in designing, governing and delivering Enterprise Product Catalogue solutions within Vodafone’s core BSS/OSS landscape. Based in Pune, this role sits within Telco IT GSL and focuses on bridging business needs and IT delivery, ensuring that Amdocs MEC solutions align with enterprise strategy, industry best practices, and evolving business demands.

What you will do

Act as the IT representative to business stakeholders and the business representative to IT teams for Amdocs MEC.
Lead the identification and analysis of business drivers to derive business, information, technical and solution requirements.
Analyse IT industry and market trends to assess their potential impact on the enterprise landscape.
Collaborate with Business Engagement Managers to understand solution needs from a product catalogue perspective.
Ensure implemented solutions meet business objectives and leverage industry best practices.
Work collaboratively with central and local technology stakeholders to ensure appropriate technology infrastructure supports delivery and operations.
Set clear objectives and deliverables for projects, providing technical guidance and direction to team members.
Drive innovation across IT domain processes and systems in collaboration with software providers, systems integrators and business teams.
Maximise the use of technology to simplify systems and processes, improving efficiency and enabling business growth.
Act as a conduit for external catalogue-related requests, providing clarity on catalogue direction and objectives.
Provide solution direction and guidance to other MEC designers and application teams to ensure successful delivery.
Build and maintain strong working relationships with business leads, technology leads, vendors and external partners.

Who you are

An experienced professional with a proven track record in defining and governing complex Product Catalogue architecture and solution designs in a telecom environment.
Knowledgeable in Product Catalogue Management, integrations, data design methodologies, coding standards, version control and continuous deployment practices.
Confident in translating business requirements into effective IT designs with a strong focus on re-use and standardisation.
Skilled in stakeholder engagement, influencing and decision-making within a matrix organisation.
Technically proficient in advanced SQL and Unix.
Familiar with designing telco products within an Enterprise Product Catalogue environment.
Comfortable working within agile delivery methodologies.
Academically qualified with any graduation, supported by experience in Enterprise Product Catalogue, telco processes and operations, and business architecture or analysis.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Exposure to large-scale, global telecom transformation programmes.
Opportunities to work closely with senior business and technology stakeholders across Vodafone.
A collaborative environment that values innovation, learning and continuous improvement.
The chance to influence enterprise-level product catalogue strategy and solutions.

What skills you will learn

Advanced enterprise product catalogue design and governance within a global telco context.
End-to-end solution design across BSS/OSS landscapes.
Stakeholder management and decision-making in complex, matrix environments.
Driving innovation and simplification through technology-led transformation.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
Instagram: https://www.instagram.com/voisglobal/
Chat with our employees: https://lnkd.in/dpkrcvR2

Apply Now

Refine Your Search

senior customer support representative jobs in pune maharashtra

AMDOCS MEC IMPLEMENTATION EXPERT - VOIS

Consulting Engineer - CX- Enterprise

Associate Director, External Quality

Sr Representative, Sales

Master Data Supervisor Customer&Vendor

Senior Advocate Litigation - Full Time

Manager Engineering - Controls

Area Sales Manager (ASM)

Property Manager

Consulting Engineer

Asst II - Administrative

Sr. Product Specialist(T)

Associate / Sr Asso. Proposal Management

Sales Development Representative

Principal Global Feasibility (RWD) HYD/GGN

Senior Manager - Head of Product

Senior SDR

Principal-Global Feasibility Data Science

Network & Svcs Operations Representative

Lead - Windchill Integration