tamil nadu assistant general manager Jobs – 79 Open Jobs Today

Assistant Manager - VCIP Support
HSBC Global Services Limited —Chennai, Tamil Nadu
- Full-time
- AI
- Communication skills
9d
Assistant General Manager
SK Honda —Tiruchchirappalli, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
Quick apply
Assistant Finance Manager
Taxla Services Pvt.Ltd —Saligramam, Chennai, Tamil Nadu
- ₹20,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
Assistant Manager - TPRM Operations
BNP Paribas —Chennai, Tamil Nadu
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
Accountant
Shri Venkateswara Trust —Veppur, Tamil Nadu
- ₹10,000 - ₹15,000 a month
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
Assistant Manager - Finance - Container Freight Station - Tuticorin
DP World —Tamil Nadu
- Full-time
- Oracle
- Master's degree
Quick apply
Assistant General Manager-Costing & Budgeting(Jewellery Industry)
V support Solutions —Coimbatore, Tamil Nadu
- ₹20,00,000 a year
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Engineering Manager
Larsen & Toubro —Chennai, Tamil Nadu
- Master's degree
Assistant Manager - Out Patient Department
VHS Hospital —Adyar, Chennai, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Nursing
- 12th Pass
- Bachelor's degree
Quick apply
9d
Administration Assistant
MSG Promotions —Chennai, Tamil Nadu
- ₹15,000 - ₹45,000 a month
- Urgently hiring
- Hybrid work
- CRM software
- Customer service
- Administrative experience
- Paid time off
- Flexible schedule
Quick apply
3d
Asst. Manager - Talent Acquisition
Larsen & Toubro —Chennai, Tamil Nadu
- Microsoft Office
- Master's degree
- Bachelor's degree
Assistant Finance Manager
Ganges Internationale Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Oracle
- English
- Paid sick time
Quick apply
Assistant Manager-Auditors-Surgery
EXL Service —Chennai, Tamil Nadu
- Full-time
- Research
- Quality control
Assistant Manager
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
Subject Matter Expert/Process Lead/Assistant Manager - Property Accounting
Newmark —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Assistant Branch Manager - Coimbatore
IRISH EXPERT LLP —Coimbatore, Tamil Nadu
- Microsoft Office
- Bachelor's degree
- Organizational skills
Quick apply
Assistant Manager - Test Labs
Mahindra & Mahindra Ltd —Chennai, Tamil Nadu
- AutoCAD
- Software troubleshooting
- CAD
9d
STORE MANAGER TRAINEE
Avenue Supermart Ltd —Chennai, Tamil Nadu
- Bachelor's degree
- Diploma
- Communication skills
Assistant Manager - Finance & Accounts
Ganges Internationale Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Call employer
- Microsoft Excel
- Oracle
- English
- Paid time off
- Paid sick time
Quick apply
Assistant Manager Accounts Receivable
AccorHotel —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d

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Assistant Manager - VCIP Support

HSBC Global Services Limited -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
9 days ago

Qualifications

AI
Communication skills

Full job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Role Purpose:

Handles general customer contacts in a contact centre environment typically on a Multiple products and or proposition. Provides high quality service to achieve maximum customer satisfaction by ensuring the completion of VCIP journey at first contact, where possible. Takes ownership and initiative to complete steps involved for resolution. Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.

Principal Accountabilities:

Impact on the Business

Video KYC enable customers to submit their KYC information through a video call from any place of their convenience ensuring compliance, faster on-boarding and minimize time to revenue.
Video KYC facilitates in improving the customer experience while saving on KYC cost.

Customers / Stakeholders

Provides excellent customer service to customers by face to face interaction with trained official to expedite the KYC process.

Leadership & Teamwork

Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values
Values diversity amongst team

Operational Effectiveness & Control

Maintains HSBC internal control standards
Complete all mandatory and recommended LMS modules on time
Comply to all relevant AML regulations & Global Standards
Performing Customer Due Diligence as per the laid down guidelines in SOP.

Major Challenges

Changing performance parameters (e.g. Scorecard changes)
Understanding updates on procedural changes and compliance
Achieving customer excellence in every contact

Role Context

The role operates within a WPB and interacts with HSBC local customers, the post holder must have the ability to deal with different process, where applicable

Management of Risk

Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.

Observation of Internal Controls

Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.
Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed.
Optimizes relations with regulators.

Role Dimensions

The role is not authorized for any approvals outside of system allotted entitlements

Qualifications

Minimum Graduation or as required for the role, whichever is higher
Must be proficient language(s) required by the process
Open to working flexible shifting schedules
Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
Takes pride in delivering what is promised in line with the customer and service expectations
Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order
Ability to work in a high-volume, fast paced environment is required
Proficiency with personal computers and basic software packages and specialised applications
Excellent communication skills and is polite and friendly at all times
Displays patience and empathy

Pro-tip : Familiarity with AI-enabled tools is an advantage.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

assistant general manager jobs in tamil nadu

Assistant Manager - VCIP Support

Assistant General Manager

Assistant Finance Manager

Assistant Manager - TPRM Operations

Accountant

Assistant Manager - Finance - Container Freight Station - Tuticorin

Assistant General Manager-Costing & Budgeting(Jewellery Industry)

Assistant Engineering Manager

Assistant Manager - Out Patient Department

Administration Assistant

Asst. Manager - Talent Acquisition

Assistant Finance Manager

Assistant Manager-Auditors-Surgery

Assistant Manager

Subject Matter Expert/Process Lead/Assistant Manager - Property Accounting

Assistant Branch Manager - Coimbatore

Assistant Manager - Test Labs

STORE MANAGER TRAINEE

Assistant Manager - Finance & Accounts

Assistant Manager Accounts Receivable

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