vadapalani chennai tamil nadu customer support coordinator Jobs – 95 Open Jobs Today

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TL - Contract Administration - APAC

Vestas -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Contract management
Microsoft Excel
SAP
Salesforce
English
Microsoft Office
Master's degree
Analysis skills
Supervising experience
Bachelor's degree
Recruiting
Leadership

Full job description

SSC - Services > Contract Management > Contract management, APC/LAT

SSC-Contract Management

Responsibilities

Oversee the complete contract lifecycle operations across case management, shared mailboxes, SAP & Salesforce workflows
Ensure timely handling of tickets, emails, follow ups, escalations, and closure of cases in alignment with SLAs
Lead day to day team operations including workload allocation, queue monitoring, backlog management, and first time right quality review
Collaborate with Sales, Legal, Finance, and other cross functional teams to resolve queries, exceptions, and documentation gaps
Drive excellence initiatives by standardizing processes, improving accuracy, and optimizing turnaround times
Maintain governance, compliance, and documentation standards for contract creation, amendments, renewals, terminations, and audit readiness
Ensure new team member readiness by driving comprehensive onboarding, skill ramp up, process training, and ongoing capability assessment to enable smooth integration and productivity
Conduct regular performance reviews, skill development, and training to build team capability and operational resilience
Act as the escalation point for complex contract issues, customer specific requirements, and cross team coordination challenges
Ensure all cases are logged, tracked, and reported accurately with strong focus on data quality, metrics visibility, and operational transparency
Prepare and present weekly/monthly dashboards on SLA performance, case volumes, backlog status, quality metrics, and continuous improvement progress
Support audit activities, RCA investigations, and risk mitigation actions for process gaps and compliance deviations

Qualifications

Graduate or Post graduate degree in Business, Commerce, or related field with minimum 9-10 years of experience in contract management or commercial operations
Minimum 1-2 years of experience leading teams or supervising operational processes
Fluent in English is a must
Experience in customer facing roles or cross functional coordination will be an advantage
Good MS Office knowledge, especially Excel and PowerPoint
Experience with Salesforce, SAP, Ariba, or similar platforms will be an asset

Competencies

Ability to independently manage end to end contract processes and moderate complexity cases
Strong analytical, coordination, and problem-solving skills
Proficiency in using SAP, Salesforce and case management (functional level)
High accuracy and attention to detail in contract review and documentation
Effective communication and stakeholder management across cross functional teams
Strong team leadership skills with ability to guide, coach, and support team members

What We Offer

We offer you an interesting job in a skilled, friendly, and supportive team. Contract Coordinators emphasize high organizational culture, extraordinary respect that employees are endowed with, and a guaranteed great sense of security and stability. Vestas is keen on developing both your professional and personal skills, and for the right candidate, this position will be a unique platform for growth in a global organization.

Additional Information

Your primary site location will be in Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 15th June 2026.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Apply Now

Refine Your Search

customer support coordinator jobs in vadapalani chennai tamil nadu

TL - Contract Administration - APAC

Project Coordinator

Sr. Business Development Executive

Asst. Manager - Talent Acquisition

Sales Coordinator

Client Coordinator

Sales Coordinator & Office Assistant

Service Delivery Coordinator

Logistics & Vendor Coordinator

Sales Coordinator

Technical Project Coordinator

Team Lead - Project Documentation

Assistant Trade Coordinator

Front Desk Coordinator

Multi carrier Landside Specialist

Sales Coordinator

Tender Coordinator

Service Business Manager

Business Development Executive (BDE)

HR Recruiter Executive

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