Chandigarh Sales support manager Jobs – 70 Open Jobs Today

Customer Success Manager
Basware —Chandigarh
- English
- Master's degree
- Bachelor's degree
Relationship Manager
gHRig People Solutions —Chandigarh
- ₹3,70,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Zonal Sales Manager
Medentis medical ICX GMBH —Chandigarh, Chandigarh
- ₹50,000.53 - ₹1,50,614.84 a month
- Call employer
- Sales
- Business development
- Team management
- Commuter assistance
- Health insurance
Quick apply
Rural & Re-tread Buss. Developments Mgr
Apollo Tyres —Chandigarh
- Sales
- Master's degree
- Training & development
Sales Manager I View Jobs
Swiggy —Chandigarh
- Full-time
- Microsoft Excel
- Sales
- Business development
13d
Accounts Manager
GURUKIRPA —Sector 35 , Chandigarh, Chandigarh
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
3d
Business Development Manager - SME LAP
Standard Chartered —Chandigarh
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
Sales Manager For Hotel
Mango Grove Hotel —Chandigarh, Chandigarh
- From ₹40,000 a month
- Full-time
- Sales
- Business development
- Business Administration
- Commuter assistance
- Health insurance
Quick apply
Business Development Manager- Cloud, Server/Storage, IT Hardware
TD Synnex —Chandigarh
- Full-time
- Up to 50% travel
- English
- Master's degree
5d
Business Development Manager
Etasens Technologies —Chandigarh
- Email
- Sales
- Master's degree
- Business development
Sales Engineer
Hiring Mavericks —Chandigarh
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
12d
Marketing and Branding Manager
Chandi Hospitality Group —Chandigarh
- ₹75,000 - ₹90,000 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Health insurance
- Food provided
Quick apply
Regional Manager - Jaipur (Pharma Sales)
Jolly Healthcare —Chandigarh, Chandigarh
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- B.Sc
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
Hotel Manager
Hotel The Majestic Grand —Dariya, Chandigarh
- ₹20,000 - ₹45,000 a month
- Weekend availability
- Hospitality
- Customer service
- Bachelor's degree
- Flexible schedule
Quick apply
Cluster Lead - Chandigarh
YuCollect —Chandigarh
- Full-time
- Sales
- Business development
- Computer networking
Clinic Manager & Calling Executive
OhMyGlow Clinic —Chandigarh, Chandigarh
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Cell phone reimbursement
- Flexible schedule
Quick apply
Manager – Corporate Partnerships & Business Development
Infoaccords Technologies —Chandigarh, Chandigarh
- ₹32,000 - ₹38,000 a month
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
8d
Third Party Pharma Field Manager
Asterisk Laboratories —Chandigarh, Chandigarh
- ₹25,000 - ₹40,000 a month
- Full-time
- Walk-in
- Sales
- Business development
- In-person
Quick apply
Senior Engineer/ Assistant Manager (Lucknow/ Chandigarh)
Emerson —Chandigarh
- Full-time
- Sales
- Engineering
- Presentation skills
- Health insurance
7h
Director Sales & Marketing
Marriott International, Inc —Chandigarh, Chandigarh
- Full-time
- Sales
- Bachelor's degree
- Business Administration
10d

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Customer Success Manager

Basware -
Chandigarh

Apply Now

Job details

Qualifications

Upselling
English
Local language
Master's degree
Bachelor's degree
Customer relationship management
Computer networking
Relationship management
Communication skills

Full job description

The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience. Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes.

The team helps to demonstrate the return on investment and acts as a trusted advisor. It's not simply about making the customers content with our products or services, it's about ensuring they are delighted and getting the most out of what we offer.

The Customer Success team monitors adoption and health and focuses on helping customers use our products and services effectively. This approach is essential for retaining customers, increasing the value they get over time, and expanding their usage of our solutions. In a nutshell our Customer Success team ensures a healthy and mutually beneficial customer relationship.

Successful adoption of Basware solutions and services to reach desired business outcomes.

Accountable for the customer succeeding with their business outcomes by using and successfully adopting Basware solutions and services. Assumes responsibility for nurturing the customer relationship in all success or service-related aspects, but above all, as a trusted advisor. Has a strong focus on driving adoption, customer retention, renewals, and customer health. Assumes a leading role when coordinating across Basware, utilizing the internal network to deliver on success plans. Has a responsibility to develop and share best practices within the organization and contribute to the development of services related to Customer Success.

Responsibilities:

Develop and implement strategies for customer success

Create, maintain, and implement achievable customer success plans with objectives and tasks to execute the right actions. Plan maturity benchmarking and use insights to input to the success plans. Continuously monitor, measure, guide and align both customers and others within Basware to ensure tangible business outcomes are achieved and can be referenced. Use Customer 360 data, Calls to action, playbooks, and customer health data insights as inputs to the plan.

Ensure successful ramp-up of Basware solutions and services

Provide guidance and steering decisions to the Basware and Customer implementation teams to ensure agreed upon business outcomes are met and/or mitigation strategies are activated. This includes the initial delivery through to expansion and change requests.

Ensure successful and high adoption of Basware solutions and services

Create, implement, and measure user and adoption strategies linked to customer’s business outcomes. Actively measure adoption to identify and pursue opportunities. Work with customers and across internal teams, including product owners, to improve solution and services and meet adoption objectives.

Manage customer health

Full responsibility for monitoring and improving customer health and the parameters impacting it. Understands all areas impacting the customer health scorecard and is able to also to propose changes, when needed. Use CTA’s and Playbooks to action items to improve Customer health. Use reporting and dashboards to analyze trends and provide insights to your customers.

Account Management:

Full responsibility for managing and growing existing accounts by upselling or cross-selling additional products or services.

Renewal and Retention:

Working to ensure customer satisfaction and engagement to facilitate contract renewals and prevent/mitigate customer churn.

Skills & Requirements

Experience:

3+ years of customer relationship management experience including face to face experience with external customers.
Experience in a customer management role within a SaaS and business environment including focus on customer satisfaction and adoption.
Experience in Continuous business improvement and value creation for the customer, through driving and optimizing the adoption. Ability to drive business outcomes.
Solution orientated mindset, looking for opportunities to improve and enable the solutions needed by utilizing network.
Experience of working in a global matrix organization with geographically distributed teams.
Good written, presentation and verbal communication skills in English plus any specific local language needs.
Self-driven and target orientated.
Can confidently engage with stakeholders at all levels, identify sales opportunities and manage commercial conversations around renewals.
Can coach and lead others in a way that motivates and promotes knowledge.
Understand the customer needs and Basware solutions.
Understand technology adoption from the user perspective.
Industry knowledge and understanding of electronic invoicing and purchase-to-pay business processes.
Use reporting and dashboards to analyze trends and provide insights to your customers.

Education

Bachelor’s or Master’s degree required.

We Drive Customer Value

We Take Ownership

We Are Bold

About the company

Basware is how the world’s best finance teams gain complete control of every invoice, every time. Our Intelligent Invoice Lifecycle Management Platform ensures end-to-end efficiency, compliance and control for all invoice transactions. Powered by the world’s most sophisticated invoice-centric AI – trained on over 2 billion invoices – Basware's Intelligent Automation drives real ROI by transforming finance operations. We serve 6,500+ customers globally and are trusted by industry leaders including DHL, Heineken and Sony. Fueled by 40 years of specialized expertise with $10+ trillion in total spend handled, we are pioneering the next era of finance.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world-class solutions and services. A critical part of our culture is the high amount of trust we put into our employees—we want everyone to make a difference, so we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where:

We Drive Customer Value, We Take Ownership and We Are Bold in everything we do, to make it all just happen for our customers.

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2025

Gartner Magic Quadrant Leader for Accounts Payable Applications. Basware and Deloitte create Center of Excellence

2024

Launch of World’s 1st AP-Powered GenAI

2023

Growth through acquisitions, Glantus and AP Matching

2022

Basware became a privately-held corporation in a go-private transaction led by software private equity firm Accel-KKR

2020

Recognized market leader, including Gartner Magic Quadrant. Global operations, 20+ offices worldwide

2012

Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2005

Launch of fully integrated Purchase-to-Pay solution suite

2000

Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992

Launch of first financial management software

1985

Basware founded in Finland

Apply Now

Refine Your Search

sales support manager jobs in chandigarh

Customer Success Manager

Relationship Manager

Zonal Sales Manager

Rural & Re-tread Buss. Developments Mgr

Sales Manager I View Jobs

Accounts Manager

Business Development Manager - SME LAP

Sales Manager For Hotel

Business Development Manager- Cloud, Server/Storage, IT Hardware

Business Development Manager

Sales Engineer

Marketing and Branding Manager

Regional Manager - Jaipur (Pharma Sales)

Hotel Manager

Cluster Lead - Chandigarh

Clinic Manager & Calling Executive

Manager – Corporate Partnerships & Business Development

Third Party Pharma Field Manager

Senior Engineer/ Assistant Manager (Lucknow/ Chandigarh)

Director Sales & Marketing

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