Bangalore, Ka Linux admin Jobs – 62 Open Jobs Today

Tier 1 Customer Support Engineer, Mac & Linux - India
Jumpcloud —Bengaluru, Karnataka
- Full-time
- Remote
- Software troubleshooting
- English
- Windows
7d
System & Network Administrator
Obopay —Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
4d
Manager -IT Support
Big Bee Consultant —Bengaluru, Karnataka
- ₹5,00,000 - ₹10,00,000 a year
- Azure
- Software troubleshooting
- Windows
Sr. System Admin
ComX Softech —Bengaluru, Karnataka
- Computer Science
- English
- Master's degree
Technical Support Engineer (PST shift hours)
Glean Technologies —Bengaluru, Karnataka
- Azure
- Master's degree
- SQL
Application Support Analyst
Infosys Limited —Bengaluru, Karnataka
- Java
- SQL
- Analysis skills
2d
M365 Administration – GitHub Actions
Outsource Bigdata —Bengaluru, Karnataka
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Computer Science
IT Systems Administrator (Cloud, Identity, Endpoint & Security)
eternal.ag —Bengaluru, Karnataka
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
Quick apply
Opening for SAP Basis -Bangalore Electronic city
Synnect Group L.L.C-FZ —Bangalore City, Bengaluru, Karnataka
- ₹2,00,000 - ₹25,00,000 a month
- Full-time
- Oracle
- Computer Science
- Java
Quick apply
Peoplesoft Admin Consultant
Infosys Limited —Bengaluru, Karnataka
- Oracle
- Windows
- Analysis skills
GCP Admin
Infosys Limited —Bengaluru, Karnataka
- SQL
- Scripting
- Computer networking
Python Developer
iNetFrame Technologies —Bengaluru, Karnataka
- Azure
- Analysis skills
- Bachelor's degree
Project Assistant – Technology
IT for Change —Bengaluru, Karnataka
- Computer Science
- Software troubleshooting
- B.Sc
SailPoint Support Engineer
KeyData Cyber —Bengaluru, Karnataka
- Weekend availability
- Remote
- Computer Science
- Software troubleshooting
- Java
Quick apply
SAP Admin
CGI —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
10d
ServiceNow Developer
MobileProgramming —Bengaluru, Karnataka
- Azure
- SQL
- AWS
ITS System Admin/Engr II (CIS), Corporate Infrastructure Product Management
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- AWS
Operations Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Azure
- Oracle
- Computer Science
6d
Architecture Analyst
Optum —Bengaluru, Karnataka
- Full-time
- Azure
- Windows
- Master's degree
- Health insurance
Scality Storage Engineer
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Weekend availability
- Engineering
- Data analysis skills
- Windows

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Tier 1 Customer Support Engineer, Mac & Linux - India

Jumpcloud -
Bengaluru, Karnataka

Apply Now

Job details

Full-time
7 days ago

Qualifications

SSO
Software troubleshooting
iOS
English
Windows
Information security
Bash (Unix shell)
Debian
REST
LDAP
Ubuntu
Scripting
APIs
CentOS
SSH
Linux
SaaS
AI
Communication skills
PowerShell
Identity & access management

Full job description

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud’s customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud’s various support channels. This position will resolve front line customer issues in a fast-paced environment. As a Customer Support Engineer- Tier 1 you will help provide assistance via Chat, Phone and Email.

What you’ll be doing:

Provide technical support, troubleshooting and issue resolution to our customers via email, phone, chat or remote web session.
Manage a queue of support tickets for high priority and complex technical issues.
Reproduce issues in-house and respond to customers in a timely manner.
Collaborate with Peers, Mentors, Escalation Engineers, Knowledge Base and other internal tools to provide the most effective, world-class solutions for our customers.
Evaluate, identify, and escalate platform bugs and issues as they are encountered.
Maintain a technical understanding of the entire JumpCloud Platform.
Collaborate with Customer Success Managers, Account Managers and Implementation Engineers to ensure the success of our new customers as they transition into the day-to-day use of our product.
Develop and maintain knowledge base articles to increase shared knowledge among the entire Support Engineering team.
Collaborate with peers on projects aimed at improving the customer and Support Engineering operations.

We’re looking for:

Minimum of 3 years experience in a technical, customer-facing position, preferably in a SaaS environment.
Minimum of 2 years experience working with mission critical customer issues and customer & technical escalations.
Excellent interpersonal communication skills.
Ability to leverage AI to enhance self productivity and customer experience with the Support.
Passion for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to thrive in a dynamically evolving environment.
Strong oral and written communication skills.
A logical and analytical approach to problem solving.
Understanding of the following concepts:
- In-Depth knowledge of the Apple platform, including but not limited to - MDM Enrollment, DEP, Configuration Profiles, Policies, iOS management, Keychain, User Management.
- Knowledge of the Linux OS, including but not limited to - SSH, PAM, UID/GID management, package management.
- Working knowledge of Windows OS, including but not limited to - MDM, User Management, Registry Keys, Powershell.
- Asset Management and Software Deployment troubleshooting.
- LDAP and RADIUS technologies configuration and troubleshooting
- Directory Services Integrations (Google Workspace, Microsoft 365, AD, Okta, HR tools)
- Single Sign On (SAML+ SCIM)
- Information Security Best Practises
- User Lifecycle Management and IAM configuration troubleshooting
- REST APIs
- Scripting (Bash, Powershell)

Preferred Qualifications:

Experience working at an MSP, VAR, Reseller or as an Support Admin in the realm of IT.
Experience supporting and troubleshooting macOS in-depth and one or more Linux distros - Ubuntu, Debian, RHEL, or CentOS.
Ability to work in a full-time remote environment with self-motivated productivity.
Using MacBook as your primary work-device.
Have experience handling multiple chats and be able to switch the Support channels efficiently, as required.

Shift schedule:

Monday - Friday, 12:30-21:30 IST / 01:00-10:00 MDT

#LI-YM1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

You must be located in and authorized to work in the country noted in the job description to be considered for this role.

Please note: There is an expectation that our engineers participate in on-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Apply Now

Refine Your Search

linux admin jobs in bangalore, ka

Tier 1 Customer Support Engineer, Mac & Linux - India

System & Network Administrator

Manager -IT Support

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Application Support Analyst

M365 Administration – GitHub Actions

IT Systems Administrator (Cloud, Identity, Endpoint & Security)

Opening for SAP Basis -Bangalore Electronic city

Peoplesoft Admin Consultant

GCP Admin

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ServiceNow Developer

ITS System Admin/Engr II (CIS), Corporate Infrastructure Product Management

Operations Engineer

Architecture Analyst

Scality Storage Engineer

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About JumpCloud®

JumpCloud is Intelligent, Secure IT.

About the role:

What you’ll be doing:

We’re looking for:

Preferred Qualifications:

Shift schedule:

#LI-YM1

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