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Project Assistant - Technology

IT for Change -
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹4,00,000 - ₹6,00,000 a year
14 days ago

Benefits

Provident Fund
Health insurance
Food provided

Qualifications

Desktop support
Computer science
Drupal
Operating systems
Software troubleshooting
WordPress
LAN
Technical support
Ubuntu
IT
Linux
Moodle
Help desk

Full job description

1. Provide organisation-wide technical support for staff, including troubleshooting hardware, software, networking, and system-related issues.

2. Coordinate procurement, setup, maintenance, inventory management, and lifecycle tracking of laptops, desktops, peripherals, networking devices, and other ICT equipment required for organisational activities.

3. Support employee onboarding and induction by configuring systems, setting up devices, creating user access where required, and orienting staff on organisational technology platforms and workflows.

4. Ensure continuous technical support and mentoring for staff members through in-person, remote, and on-call assistance.

5. Configure, maintain, and troubleshoot office IT infrastructure, including internet connectivity, LAN/WAN networks, printers, projectors, smart TVs, conferencing systems, and workshop equipment.

6. Support and maintain Linux-based Ubuntu and other OS based systems and FOSS applications used across organisational programs and teams.

7. Coordinate with external vendors and service providers for hardware repairs, internet services, warranty support, and procurement processes.

8. Maintain IT asset records, software inventories, and basic technical documentation related to organisational technology systems and devices.

9. Develop simple user manuals, troubleshooting guides, and self-learning materials for staff.

10. Support digital collaboration platforms, organisational websites, and learning management systems including Moodle, WordPress, Drupal, and MediaWiki.

11. Support technology setup and troubleshooting during organisational events, workshops, webinars, and training programs.

12. Visit schools, colleges, and partner institutions regularly to support ICT-integrated programs and assist with hardware/software installations and troubleshooting

13. Design and conduct technology training programs for teachers, teacher educators, staff, and partner institutions on the use of FOSS applications and digital technologies.

14. Support the resource creation team by exploring and maintaining FOSS tools for audio-visual creation, editing, and digital content workflows.

NOTE: Application Process: To ensure a fair and complete review of applications, all candidates are required to apply through the Google Form provided below. Applications submitted only via Indeed will not be reviewed.

Application Form:
https://forms.gle/FHDFa3JStUSypUUN7

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

Food provided
Health insurance
Provident Fund

Work Location: In person

Quick apply

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