Jahangirpuri Delhi Delhi Associate professional customer support Jobs – 74 Open Jobs Today

Assistant Director Of Sales
Marriott International, Inc —Delhi, Delhi
- Full-time
- Sales
- Bachelor's degree
- Business Administration
22h
Associate Product Manager
Lendbox —Delhi, Delhi
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Business Development Associate
Whamply Media - A Digital Marketing Agency —Delhi, Delhi
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Support Associate - Chat Process
CSG Technosol Pvt. Ltd. —Noida Sector 62, Noida, Uttar Pradesh
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
Guest Relations Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Hospitality
- No experience needed
- 12th Pass
9d
O2C Offering Advisor
Accenture —Delhi, Delhi
- Full-time
- Master's degree
- Accounting
- AI
7d
Associate Analyst - TAX - TMT - TAX - Indirect Tax - Core - New Delhi
EY —Delhi, Delhi
- Research
- Bachelor's degree
- Agile
Associate Manager Product Design (Design)
Bitwarden —Delhi, Delhi
- Management
- Mentoring
- Communication skills
Quick apply
8d
Team Leader-Human Resources
Andaz Delhi —Delhi, Delhi
- Office experience
- Paid sick time
Associate Regional Capability Building Manager
Novo Nordisk —Delhi, Delhi
- Sales
- Bachelor's degree
- Travel
13d
Sales Associate
Kushwaha Homes Private Limited —Uttam Nagar, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
F&B ASSOCIATE
Hilton —Delhi, Delhi
- Weekend availability
- Hospitality
- Customer service
- Basic math
- Flexible schedule
Business Development Associate
Manglam Techno Air Equipement Pvt Ltd —Delhi, Delhi
- ₹11,589.09 - ₹25,000.00 a month
- Sales
- Microsoft Office
- Business development
Quick apply
Events Executive
PULLMAN —Delhi, Delhi
- Full-time
Quick apply
Project Leader- Healthcare (MedTech)
Bain & Company Inc —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
11d
Spa Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Guest services
7d
Senior Accounts Payable & Receivable Associate, CX
Connor Group —Delhi, Delhi
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data QA Associate
YipitData (Alternative) —Delhi, Delhi
- Remote
- Microsoft Excel
- Computer Science
- ERP systems
- Flexible schedule
Multi Property Reservations Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Sales
- No experience needed
- 12th Pass
22h
Engineering Associate
Marriott International, Inc —Delhi, Delhi
- Full-time
- Carpentry
- 12th Pass
- Supervising experience
22h

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Assistant Director Of Sales

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
22 hours ago

Qualifications

Sales
Bachelor's degree
Business Administration
Marketing

Full job description

Additional Information
Job Number26110625
Job CategorySales & Marketing
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

Developing & Executing Sales Strategies

Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.

Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.

Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue

Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).

Recommends booking goals for sales team members.

Managing Sales Activities

Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data

Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.

Assists Revenue Management with completing accurate six period projections.

Reviews sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service

Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.

Ensures that a customer recognition program is in effect throughout Sales.

Executes and supports the company’s Customer Service Standards and property’s Brand Standards.

Participates in and practices daily service basics of the brand.

Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

Develops and manages relationships with key stakeholders, both internal and external.

Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.

Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.

Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

associate professional customer support jobs in jahangirpuri delhi delhi

Assistant Director Of Sales

Associate Product Manager

Business Development Associate

Customer Support Associate - Chat Process

Guest Relations Manager

O2C Offering Advisor

Associate Analyst - TAX - TMT - TAX - Indirect Tax - Core - New Delhi

Associate Manager Product Design (Design)

Team Leader-Human Resources

Associate Regional Capability Building Manager

Sales Associate

F&B ASSOCIATE

Business Development Associate

Events Executive

Project Leader- Healthcare (MedTech)

Spa Manager

Senior Accounts Payable & Receivable Associate, CX

Data QA Associate

Multi Property Reservations Manager

Engineering Associate

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