Surat Gujarat Service manager Jobs – 128 Open Jobs Today

Cluster Collections Manager, Surat
PhonePe —Surat, Gujarat
- Full-time
- Analysis skills
- Supervising experience
- Bachelor's degree
- Health insurance
14d
Area Sales Manager (ASM) - Coffee F&B
EBG Group —Surat, Gujarat
- Full-time
- Sales
- Business development
- Team management
Quick apply
Project Manager
Cleantech Services India Private LTD —Surat, Gujarat
- ₹60,000 - ₹1,00,000 a month
- Project management
- Bachelor's degree
- In-person
Quick apply
HR Deputy Manager-Financial Services-Surat-12 LPA
RISHI JOBS —Surat, Gujarat
- ₹8 - ₹12 an hour
- Management
- Master's degree
- Human resources
Quick apply
2d
Customer Relationship Manager
Shairu Gems Diamonds PVT.LTD. —Katargam, Surat, Gujarat
- From ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Business development
- Food provided
Quick apply
8d
Regional Sales Manager-Tourism-Surat-1.25 LPM
RISHI JOBS —Surat, Gujarat
- ₹12 - ₹15 an hour
- Master's degree
- Bachelor's degree
Quick apply
Senior Sales Manager
Prominent Jewellers —Surat, Gujarat
- ₹25,000 - ₹40,000 a month
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick apply
Project Manager
Inkey IT Solutions Pvt. Ltd. —Surat, Gujarat
- ₹0 a year
- Full-time
- Communication skills
- Time management
Quick apply
Au bank - RE - Surat - zarana - May
Bharti Consultants —Surat, Gujarat
Technical Project Manager
JNext Services —Surat, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Customer Relationship Manager (CRM)
Premium Package Drinking Water —Palsana, Surat, Gujarat
- ₹12,000 - ₹20,000 a month
- Full-time
- In-person
Quick apply
Relationship Associate - Credit Life
AxisMaxlife —Surat, Gujarat
9d
Account Executive
shree gopinathji group —Sayan, Surat, Gujarat
- ₹20,000 - ₹30,000 a month
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
5d
Channel Sales Manager - HOM
Tata AIG General Insurance Company —Surat, Gujarat
Technical Project Manager
Kalkani Systems —Surat, Gujarat
- Full-time
- Analysis skills
- Project management
- Software development
- Paid time off
Kotak - Surat - WC RM - Asha - MAY
Bharti Consultants —Surat, Gujarat
Project Manager
Praella —Surat, Gujarat
- ₹5,00,000 - ₹15,00,000 a year
- Full-time
- B.Sc
- Microsoft Office
- Master's degree
- Health insurance
- Paid time off
Quick apply
Relationship Manager-Emerging Corporate -Sales-Surat - Reegus Business Centre-M1-M3
TATA Capital —Surat, Gujarat
- Full-time
- Master's degree
- Bachelor's degree
Manual QA Engineer
Alphabin Technology Consulting —Surat, Gujarat
- ₹3,11,298.37 - ₹13,72,621.41 a year
- Full-time
- English
- Analysis skills
- APIs
Quick apply
Customer Relationship Manager
OptimumBrew —Surat, Gujarat
- Call employer
- English
- Windows
- Bachelor's degree
- Health insurance
- Paid time off

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Cluster Collections Manager, Surat

PhonePe -
Surat, Gujarat

Apply Now

Job details

Full-time
14 days ago

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

Analysis skills
Supervising experience
Bachelor's degree
Leadership
Communication skills

Full job description

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Responsibilities

Team Leadership and Management: Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies. Provide close supervision, guidance, and support to ensure the team meets its targets.
Performance Monitoring: Drive the collections process for your assigned cluster. Monitor and manage key performance indicators (KPIs) such as resolution rates and delinquency buckets to ensure superior client experience and operational efficiency.
Delinquency Management: Take ownership of the portfolio's delinquency rates and recovery of overdue payments within the cluster. Implement strategies to control roll rates and minimize bucket-wise delinquencies.
Strategy and Execution: Develop and execute collections strategies tailored to the specific nature of overdue accounts in your cluster. Analyze data and portfolio health to make informed decisions and improve collections effectiveness.
Compliance and Process Adherence: Ensure strict adherence to collections processes and standard operating procedures (SOPs). Drive compliance with internal policies and regulatory guidelines.
Reporting and Analysis: Conduct daily monitoring and regular reviews of the delinquent portfolio. Prepare and present reports on cluster performance, challenges, and proposed solutions.

Functional Competencies

Leadership: Motivate and guide your team to achieve collections goals. Provide clear direction, regular feedback, and coaching to foster a high-performing team.
Analytical Skills: Use data to drive decision-making and identify opportunities for process improvements. Analyze collection trends and performance metrics to optimize strategies.
Communication: Communicate effectively with team members, senior management, and third-party agencies. Clearly articulate goals, expectations, and performance feedback.
Results-Oriented: Demonstrate a strong drive to achieve and exceed collections targets. Focus on delivering both short-term results and long-term milestones.

Qualifications and Attributes

Must be a graduate with at least 5
5+ years of experience in collections, with a minimum of 1-2 years in a team lead or supervisory role.
Prior experience in a bank, new-age NBFC, or Fintech company is highly preferred.
Strong ability to lead and motivate a team.
Excellent decision-making skills and the ability to work effectively under pressure.
Proactive and effective communication skills.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

Apply Now

Refine Your Search

service manager jobs in surat gujarat

Cluster Collections Manager, Surat

Area Sales Manager (ASM) - Coffee F&B

Project Manager

HR Deputy Manager-Financial Services-Surat-12 LPA

Customer Relationship Manager

Regional Sales Manager-Tourism-Surat-1.25 LPM

Senior Sales Manager

Project Manager

Au bank - RE - Surat - zarana - May

Technical Project Manager

Customer Relationship Manager (CRM)

Relationship Associate - Credit Life

Account Executive

Channel Sales Manager - HOM

Technical Project Manager

Kotak - Surat - WC RM - Asha - MAY

Project Manager

Relationship Manager-Emerging Corporate -Sales-Surat - Reegus Business Centre-M1-M3

Manual QA Engineer

Customer Relationship Manager

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