gurugram haryana program assistant Jobs – 217 Open Jobs Today

Assistant Manager-Training
EXL Service —Gurugram, Haryana
- Full-time
- Bachelor's degree
- Construction
- Leadership
T2- HRO Processing II
Alight —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Paid sick time
FP&A - Assistant Manager
TGBPL TP India - IBU —Gurugram, Haryana
- Remote
- Work from home
Assistant Manager - Markets - National - CBS - BMC - Marketing - Gurgaon
EY —Gurugram, Haryana
- Master's degree
- Project management
- Computer networking
Assistant Vice President
EXL Service —Gurugram, Haryana
- Full-time
- Management
- Human resources
- AI
Data Analyst - Founder's Office
FDM DIGITAL SOLUTIONS —Gurugram, Haryana
- Master's degree
- SQL
- Analysis skills
Quick apply
Secretary - Markets - National - CBS - AWS - CBS Exec Assistants - Gurgaon
EY —Gurugram, Haryana
- English
- Master's degree
- AWS
Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon
EY —Gurugram, Haryana
- Computer Science
- B.Sc
- English
Assistant Vice President, IT
Encore Capital —Gurugram, Haryana
- Computer Science
- English
- Finance
- Paid holidays
- Paid time off
4912084-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Assistant Manager Quality
SD Biosenser Healthcare Pvt. Ltd. —IMT Manesar, Gurugram, Haryana
- ₹6,04,055.36 - ₹13,25,355.94 a year
- Full-time
- ERP systems
- Master's degree
- Analysis skills
- Commuter assistance
- Health insurance
Quick apply
Assistant Manager, MAM Private Markets - ESG DDQ writer, Enterprise
Macquarie Group Limited —Gurugram, Haryana
- Full-time
- Remote
- Financial services
- Communication skills
- Health insurance
- Paid time off
Analyst - Operations
Alight —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
- Paid sick time
13d
Program Assistant
ETASHA Society —South Delhi, Delhi, Delhi
- ₹18,000 - ₹20,000 a month
- Email
- Microsoft Excel
- English
- Microsoft Office
Quick apply
2422744-Lead Assistant Manager
EXL Service —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Computer Science
- Project management
Assistant Vice President – Talent Intelligence & HR - Recruitment Technology
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Master's degree
- Administrative experience
Quick apply
Management Trainee
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Assistant Manager - Unitary Sales
Trane Technologies —Gurugram, Haryana
- Full-time
- English
- Work from home
Assistant General Manager - Leasing
Tata Realty and Infrastructure —Gurugram, Haryana
- Full-time
Assistant Manager-Project Management-Project Management - PMO
EXL Service —Gurugram, Haryana
- Full-time
- Master's degree
- Project management
- Bachelor's degree

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Assistant Manager-Training

EXL Service -
Gurugram, Haryana

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
Construction
Amadeus
Leadership
Communication skills
Tax experience
Analytics

Full job description

Job Description: Key Responsibilities

Training Strategy & Planning

Develop annual travel training strategies aligned with business goals.
Conduct Training Needs Analysis (TNA) for new processes, systems, and policy updates.
Define structured learning pathways for NHT, cross-skilling, upskilling, and refresher modules.

Training Delivery & Facilitation

Deliver training on corporate travel concepts, GDS, fares, ticketing, policy compliance, and service excellence.
Facilitate client-specific and certification-based training programs.
Ensure consistent delivery standards across all trainers.

Training Content & Curriculum Development

Create, review, and refine training content, SOPs, learner manuals, assessments, and e-learning assets.
Coordinate with operations and client teams to ensure content accuracy and relevance.
Maintain version control and continuous content refresh.

Training Governance & Reporting

Own training dashboards, performance metrics, NHT throughput, and effectiveness assessment.
Track key KPIs including Trainer Quality, Speed-to-Proficiency, Training Closure Accuracy, and post-training outcomes.
Maintain audit-ready training documentation and certifications.

Stakeholder & Client Management

Act as a primary training interface for internal and external stakeholders.
Collaborate with Operations, Quality, WFM, and HR to forecast training timelines and hiring requirements.
Participate in business reviews, client calls, and process walkthroughs.

Continuous Improvement

Implement innovative learning techniques including blended learning, simulations, and micro-learning.
Evaluate trainer performance and improve training modules based on feedback.
Lead initiatives for productivity enhancement and error reduction.

Responsibilities: Strong Travel Product Knowledge & Technical Competency

The role demands deep expertise across core travel products and industry systems:

Travel Product Knowledge

End-to-end understanding of Air , Hotel , Car , Rail , Passport/Visa , and Ground Transportation products.
Strong understanding of corporate travel policies , traveler profiles, negotiated programs, preferred suppliers, and global travel frameworks.
Knowledge of fare types , ancillary products, corporate bundles, NDC content, and supplier-specific nuances.
Understanding of travel risk management, duty of care, and industry compliance requirements.

Technical Competencies

Expert proficiency in GDS systems : Sabre, Amadeus, Galileo (must be able to train advanced formats).
Hands-on knowledge of fare construction , tax structure, CAT rules, RBDs, reissues, exchanges, and refunds.
Strong command over PNR creation, QC queues, ticketing workflow, and mid-/back-office systems.
Familiarity with travel technology platforms such as OBTs (Concur, Cytric, GetThere), CRM systems, and reporting dashboards.
Ability to interpret MIS reports and training analytics to drive performance improvements.

Behavioral Competencies

Excellent communication and facilitation skills.
Strong stakeholder management with the ability to influence across levels.
Analytical approach, problem-solving, and structured thinking.
Team leadership, coaching ability, and performance orientation.
Agility, adaptability, and customer-centric mindset.

Qualifications: Qualifications & Experience

Graduate/Post-Graduate in Travel, Tourism, Hospitality, or related discipline.
6–10 years of relevant experience in corporate travel operations and training.
2–3 years in a managerial or training leadership role.
GDS certifications and knowledge of multiple travel systems preferred.

Apply Now

Refine Your Search

program assistant jobs in gurugram haryana

Assistant Manager-Training

T2- HRO Processing II

FP&A - Assistant Manager

Assistant Manager - Markets - National - CBS - BMC - Marketing - Gurgaon

Assistant Vice President

Data Analyst - Founder's Office

Secretary - Markets - National - CBS - AWS - CBS Exec Assistants - Gurgaon

Assistant Manager - HR - Operations - CBS - TAL - Learning - Gurgaon

Assistant Vice President, IT

4912084-Lead Assistant Manager

Assistant Manager Quality

Assistant Manager, MAM Private Markets - ESG DDQ writer, Enterprise

Analyst - Operations

Program Assistant

2422744-Lead Assistant Manager

Assistant Vice President – Talent Intelligence & HR - Recruitment Technology

Management Trainee

Assistant Manager - Unitary Sales

Assistant General Manager - Leasing

Assistant Manager-Project Management-Project Management - PMO

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