bengaluru karnataka senior fraud analyst Jobs – 113 Open Jobs Today

Product Support Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Sustainability Analyst
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Senior Manager- OTCR Framework, Business Analyst
Genpact Enterprise Risk Consulting LLP —Bengaluru, Karnataka
- Full-time
- Azure
- English
- Finance
Quick apply
AP-PD
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Microsoft Office
- Finance
Quick apply
Sr. Business Analyst, Account Integrity
ADCI - Karnataka —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- SQL
- MBA
Manager
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Sales Ops Analyst
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- Word processing
- English
- Administrative experience
Product Manager, Geo User-Generated Content Trust
Google —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
Assistant Manager
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
FinanceAnalyst III-Commercial/PM Finance
TE Connectivity —Bengaluru, Karnataka
- Microsoft Excel
- Microsoft Access
- Finance
- Health insurance
Senior Tax Analyst
Hewlett Packard Enterprise —Bengaluru, Karnataka
- Full-time
- ERP systems
- English
- Master's degree
2d
SENIOR FINANCE SPECIALIST- GA
ABB —Bengaluru, Karnataka
- Online application
- English
- Finance
- Master's degree
2d
ADM Analyst
Navan —Bengaluru, Karnataka
- Communication skills
Quick apply
Sr Analyst II Finance Operations
DXC Technology —Bengaluru, Karnataka
- Full-time
- Finance
- Analysis skills
- Presentation skills
- Health insurance
13h
Security Analyst- Network Security Analyst
Infor —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Analysis skills
VMware vSphere Administrator - Sr Analyst I Cloud Engineering
DXC Technology —Bengaluru, Karnataka
- Weekend availability
- Analysis skills
- Scripting
- Communication skills
13h
Senior Analyst, AI Governance
Genpact Enterprise Risk Consulting LLP —Bengaluru, Karnataka
- Full-time
- Azure
- English
- Finance
Quick apply
2d
Lead Finance Applications Systems Transformation-1
Vantive —Bengaluru, Karnataka
- ERP systems
- Finance
- Analysis skills
Lead Finance Applications Systems Transformation-3
Vantive —Bengaluru, Karnataka
- ERP systems
- Finance
- Analysis skills
Sr Analyst III Controllership
DXC Technology —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Analysis skills
- Presentation skills
9d

I want to receive the latest job alerts for senior fraud analyst in bengaluru karnataka

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior fraud analyst jobs near bengaluru karnataka

Product Support jobs in Bengaluru, Karnataka

Senior Analyst jobs in Bengaluru, Karnataka

Security Analyst jobs in Bengaluru, Karnataka

Financial Analyst jobs in Bengaluru, Karnataka

Financial Systems Analyst jobs in Bengaluru, Karnataka

Senior Business Analyst jobs in Bengaluru, Karnataka

Cloud Engineer jobs in Bengaluru, Karnataka

Senior Operations Analyst jobs in Bengaluru, Karnataka

Sales Operations Analyst jobs in Bengaluru, Karnataka

Senior Tax Analyst jobs in Bengaluru, Karnataka

Product Owner jobs in Pune, Maharashtra

Work From Home Technical Support jobs in Pune, Maharashtra

Product Support jobs in Mumbai, Maharashtra

Product Based Software Company jobs in Chennai, Tamil Nadu

Product Support jobs in Perungudi, Chennai, Tamil Nadu

Product Support jobs in Hyderabad, Telangana

Senior Analyst jobs in Pune, Maharashtra

Senior Analyst jobs in Hyderabad, Telangana

Senior Analyst jobs in Thane, Maharashtra

Seo Analyst, Walk In jobs in Chennai, Tamil Nadu

Product Support Analyst

Infor -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
BCS
Hospitality
TCP
Microsoft Excel
Computer Science
Software troubleshooting
Customer service
Salesforce
English
Windows
Technical support
Databases
SQL
DHCP
Bachelor's degree
Zendesk
Hospitality Management
POS
Front desk
ServiceNow
IT
TCP/IP
Restaurant experience
Communication skills
CompTIA A+
Hotel experience
Help desk
Hospitality management

Full job description

General information

Country

India

State

Karnataka

City

Bengaluru

Job ID

48286

Department

SaaS

Experience Level

MID_SENIOR_LEVEL

Employment Status

FULL_TIME

Workplace Type

Hybrid

Description & Requirements

Overview

Candidate should be qualified to offer technical support to Infor customers who are using the Infor POS product. Candidate should be willing to work in shifts, which includes India night hours. Good technical aptitude, strong knowledge of the English language & communication skills, ability to work in a team and good customer service skills are key. An Infor POS product support analyst should have the technical aptitude to learn our POS software/hardware systems. He/she should be able to provide excellent remote customer service to our customers in Canada, Americas, and Europe. Candidates should have excellent command over the English language, both verbal and written. Typically reports to a manager or team lead.

A Day in The Life Typically Includes

Supporting a US and Canadian customer base on the Infor POS product through all available support channels, which currently includes a case queue populated with cases created by customers through our self-service portal and/or by phoning the customer care team, who inputs case details on behalf of the customer, along with live, direct to tech support chat via SMS text message.
Picking up and working customer cases from the product support queue, based on priority and service level agreement expiration time to ensure the initial response of all cases meet contractual service level obligations.
Owning a case through resolution, troubleshooting the issue following all department policies and procedures. Internally escalating to the technical support team when needed for additional expertise.
Using effective written and verbal communications skills throughout the case lifecycle, including timely case updates, to ensure a great customer experience.
Attend daily huddle and/or other meetings as needed.
Keep current and expand knowledge on the POS product line by attending internal product release, webinar, or other training meetings when scheduled.
Meeting or exceeding monthly team and individual KPI goals.

Basic Qualifications

2-4 years’ work experience in the IT and/or hotel industries. Hotel experience should be with the front desk or Food & Beverage (F&B) service departments, preferably F&B service. IT experience should include PC helpdesk/technician or similar roles.
If work experience is in the hotel industry, it should be with a reputable hotel group (Taj, Oberoi, Sheraton, ITC, Ramada, Accor, Marriott, Hyatt, The Leela or similar).
Bachelor’s degree in computer science or equivalent, and/or a degree in hotel/hospitality management or equivalent.
Expertise on hotel software systems (Property Management Systems/PMS or Point of Sale Systems/POS) and proficiency in basic Microsoft applications (Word, PowerPoint, Excel)-Preferred
PC troubleshooting to include Windows desktop operating systems (Windows 7/10/11), TCP/IP networking, including troubleshooting using O/S command line utilities, DHCP vs fixed IP addresses, IP networks/subnet masks, knowledge of peripheral devices including receipt printers, barcode scanners, credit card terminals, and the ability to understand SQL databases and queries.
Proficiency in the English language & customer service skills.
willing to work during India night and/or day hours from the Bangalore office. Work schedules may be fixed or rotational based on business needs.

Preferred Qualifications

Previous experience with Point of Sale, restaurant, or hospitality work environments.
Technical certifications in networking, SQL, operating systems, or others such as CompTIA A+.
Previous experience using a CRM to log and work incidents such as: Salesforce, Zendesk or ServiceNow would be considered an asset.
Understanding of Cloud based systems and infrastructure.

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor.

Apply Now

Refine Your Search

senior fraud analyst jobs in bengaluru karnataka

Product Support Analyst

Sustainability Analyst

Senior Manager- OTCR Framework, Business Analyst

AP-PD

Sr. Business Analyst, Account Integrity

Manager

Sales Ops Analyst

Product Manager, Geo User-Generated Content Trust

Assistant Manager

FinanceAnalyst III-Commercial/PM Finance

Senior Tax Analyst

SENIOR FINANCE SPECIALIST- GA

ADM Analyst

Sr Analyst II Finance Operations

Security Analyst- Network Security Analyst

VMware vSphere Administrator - Sr Analyst I Cloud Engineering

Senior Analyst, AI Governance

Lead Finance Applications Systems Transformation-1

Lead Finance Applications Systems Transformation-3

Sr Analyst III Controllership

I want to receive the latest job alerts for senior fraud analyst in bengaluru karnataka

Explore jobs in more locations

General information

Description & Requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected