remote technical support Jobs – 48 Open Jobs Today

VMware Senior Technical Support Engineer (NSX)
Spinnaker Support —Remote
- Weekend availability
- Remote
- Oracle
- Software troubleshooting
- Analysis skills
Quick apply
IT Resource Sales Specialist – US Market
SQUIRREL GROUP —Remote
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Remote
- Azure
- Oracle
- Salesforce
- Paid time off
- Paid sick time
Quick apply
Lead Generation Specialist (IT Services)
wooshelf pvt ltd —Remote
- ₹1,00,000 - ₹3,00,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Work from home
Quick apply
13d
Technical Support Analyst
Infor —Remote
- Full-time
- Remote
- Computer Science
- ERP systems
- Master's degree
3h
Technical Support Analyst
Infor —Remote
- Full-time
- Remote
3h

Discover related jobs

Based on your search for technical support jobs.

Site Reliability Engineer III
Indeed —Remote
Design, implement, and maintain features and services that support core business workflows. In this role, you’ll partner closely with software engineers and…
₹42,50,000 - ₹67,90,000 a year
Quick apply
Platform Support Engineer
Customertimes —Remote
Experience in application support or production support environments. Maintain technical documentation, support procedures, and operational guidelines.
₹20,00,000 - ₹40,00,000 a year
Quick apply

I want to receive the latest job alerts for technical support in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near remote

Senior Technical Support Engineer jobs in Remote

Technical Support Analyst jobs in Remote

Lead Generation Specialist jobs in Remote

IT Technician jobs in Remote

Technical Analyst Stock Market jobs in Pune, Maharashtra

Senior Technical Support Engineer jobs in Ahmedabad, Gujarat

Blinkit , Customer Support Work From Home jobs in Uttar Pradesh

Senior Technical Support Engineer jobs in Bengaluru, Karnataka

Desktop Support Engineer L2 jobs in Maharashtra

Senior Technical Support Engineer jobs in Chennai, Tamil Nadu

Senior Technical Support Engineer jobs in Patna, Bihar

Industrial Engineer jobs in Tamil Nadu

Technical Support Analyst jobs in Chennai, Tamil Nadu

Non Technical Work From Home jobs in Tamil Nadu

Non Technical jobs in Nagpur, Maharashtra

Data Analyst, Internship jobs in Kolkata, West Bengal

Technical Support Analyst jobs in Hyderabad, Telangana

Concentrix, Technical Support jobs in Hyderabad, Telangana

Technical Support Analyst jobs in Kolkata, West Bengal

Technical Support Analyst jobs in Delhi, Delhi

VMware Senior Technical Support Engineer (NSX)

Spinnaker Support -
Remote

Quick apply

Job details

Qualifications

Oracle
CCNP
Software troubleshooting
Enterprise Software
Load balancing
SAP
CCNA
cURL
UNIX
Technical support
Firewall
Analysis skills
Network protocols
Computer networking
APIs
VMWare
Linux
vSphere
ESXi
vCenter
VPN

Full job description

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry's highest-rated provider for third-party software support services for VMware, Oracle, SAP, JD Edwards and Microsoft.

We have an immediate need for an experienced VMware L3 Support Engineer:

The role is fully remote, but the candidate must be based in India
Occasional after hours, weekends and holidays support for urgent customer issues.
Must have excellent customer focus and communication, friendly interaction and passion to help customers with their software issues.
Ability to troubleshoot customer issues in an environment where online and remotely connected to the customer's systems.
Work as part of a global team ensuring effective collaboration to help resolve customer issues in a 24x7 follow the sun support model.
Drive customer satisfaction by tracking issues from start to closure, minimizing aging cases.
Provide when requested root cause analysis for technical issues.
Assist with creating and maintaining relevant knowledge articles.
Work with other internal stakeholders as needed to enhance the overall customer experience.
Strong analytical and problem-solving skills
Promote best practise and new methodologies

Role skill requirements:

Minimum 5 years' experience across VMware core technologies at a senior support level.
Experience in handling critical customer situations.
Knowledge of NSX-T Architecture: Understanding Managers, Controllers, Transport Nodes, Edge Nodes, TEPs.
Understanding of Logical Switching & Routing: Segment creation and management, Tier-0 and Tier-1 gateway design
Understanding of Distributed Firewall (DFW) and Gateway Firewall (GFW): Micro-segmentation, Rule creation and optimization and Grouping objects and policies
Understanding of Edge Services: Load balancer configuration, NAT and VPN.
Knowledge of VMware vSphere is mandatory. Hand-on experience on vCenter, ESXi, VM networking and vDS (vSphere Distributed Switch).
Knowledge of Rest API, Curl and Postman is mandatory. Understanding of the HTTP response code, able to craft Rest API call (GET, POST, PUT and DELETE).
Knowledge of Certificates is needed. Understand the concept of Self-signed, CA certificates.
Proficiency on Linux/UNIX is mandatory. Able to navigate the directories and filing system, to use shell commands in a troubleshooting environment.
Proficiency in Networking is mandatory. In-depth understanding of L3 networking protocols including switching technologies, routing fundamentals, IP subnetting and Address Management, fire walling, load balancers, Security trust zones, Management Networks, VPN and network design
Proficiency in Packet Capture/Wireshark is mandatory. Able to navigate through the complexity of the network virtualization.
Familiarity with systems management concepts, processes and standards (e. g. SNMP); capacity/performance management and tuning; and storage and network management.
Certifications required: Linux: LPIC-1, LPIC-2. Networking: CCNA, CCNP is a plus, VMware: VCP, VCP-NV, VCAP-NV is a plus

For California based applicants, see our CCPA policy here - Privacy Policy

Quick apply

Refine Your Search

technical support jobs in remote

VMware Senior Technical Support Engineer (NSX)

IT Resource Sales Specialist – US Market

Lead Generation Specialist (IT Services)

Technical Support Analyst

Technical Support Analyst

Discover related jobs

I want to receive the latest job alerts for technical support in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected