Kolkata West Bengal Customer service supervisor Jobs – 34 Open Jobs Today

Waiter Associate
APEEJAY OXFORD BOOKSTORES PVT. Ltd —Park Street, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Customer Service Associate – Energy & Utility – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Microsoft Excel
- Customer service
- English
Pharmaceutical Wholesale Staff
MA SARADA HOSPITAL PVT.LTD —Konnagar, West Bengal
- ₹10,000 - ₹15,000 a month
- Sales
- Microsoft Office
- Supervising experience
Quick apply
Sales Exec - B.Tech/Diploma in Mechanical or Electrical Engg
UPTALENT —Kolkata, West Bengal
- ₹20,000 - ₹40,000 a month
- Full-time
- B.Sc
- Electrical experience
- Bachelor's degree
Quick apply
4d
delivery Boy
FA Gifts Pvt. Ltd —Lake Town, Kolkata, West Bengal
- ₹14,000 - ₹15,000 a month
- Night shift
- Customer service
- 12th Pass
- Driving
- Health insurance
Quick apply
Project Engineer
Worley —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

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Customer Service Associate – Energy & Utility – Kolkata
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If you are searching for customer service jobs in Kolkata and prefer a multilingual, office-based call center role with rotational shifts, this position offers…

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Waiter Associate

APEEJAY OXFORD BOOKSTORES PVT. Ltd -
Park Street, Kolkata, West Bengal

Quick apply

Job details

Permanent | Fresher | Full-time
₹12,000 - ₹15,000 a month

Qualifications

Hospitality
Customer service
Bengali
English
Bachelor's degree
POS
Hindi
Restaurant experience
Billing
Communication skills

Full job description

Outlet: Cha Bar
Location: Park Street, Kolkata
Department: Food & Beverage Operations
Salary Range: ₹12,000 – ₹15,000 per month
Reporting To: Café Manager / Floor Supervisor

About Cha Bar

Cha Bar is the café division of Oxford Bookstore, known for its tea culture, café hospitality, books, and cultural ambiance. The role requires customer-friendly service standards, hygiene maintenance, and smooth coordination with kitchen and floor operations.

Position Summary

The Waiter / Service Associate will be responsible for providing excellent customer service, taking food & beverage orders, serving guests efficiently, maintaining cleanliness of the café floor, and ensuring a pleasant dining experience for customers.

Key Responsibilities

Guest Service & Floor Operations
Welcome and greet guests in a polite and professional manner
Assist customers with seating arrangements and menu guidance
Take customer orders accurately and coordinate with kitchen/bar counter
Serve food, beverages, tea, coffee, and desserts as per service standards
Ensure timely and efficient table service
Handle customer requests, feedback, and basic complaints courteously
Maintain proper table setup, cleanliness, and presentation

Billing & Coordination

Coordinate with cashier for billing and payment collection
Assist in order punching through POS system (if required)
Inform customers about ongoing offers, combos, and specials
Coordinate with kitchen staff for order status and service flow

Hygiene & Maintenance

Maintain cleanliness and hygiene of dining area, service stations, and tables
Follow food safety and grooming standards at all times
Ensure crockery, cutlery, and serving items are properly cleaned and arranged
Support opening and closing activities of the café

Team Support

Assist fellow staff during rush hours and events
Support café operations during book launches, events, and customer gatherings
Perform additional floor duties assigned by management

Candidate Requirements

Minimum qualification: Graduate
1–3 years of experience in café, restaurant, QSR, or hospitality service
Good communication and customer handling skills
Basic understanding of food service etiquette
Smart grooming and professional behavior
Ability to work in shifts, weekends, and holidays
Knowledge of Bengali, Hindi, and basic English preferred

Preferred Skills

Customer service orientation
Positive attitude and teamwork
Ability to handle pressure during peak hours
Basic POS/billing knowledge
Hospitality and interpersonal skills

Working Conditions

Rotational shifts including weekends and holidays
Standing duty for long hours may be required
Fast-paced café and hospitality environment

Compensation & Benefits

Salary: ₹12,000 – ₹15,000 per month
Growth opportunities within café and hospitality operations

Job Types: Full-time, Fresher, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

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customer service supervisor jobs in kolkata west bengal

Waiter Associate

Customer Service Associate – Energy & Utility – Kolkata

Pharmaceutical Wholesale Staff

Sales Exec - B.Tech/Diploma in Mechanical or Electrical Engg

delivery Boy

Project Engineer

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