Sr. Specialist - Business Data Services
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role Senior Principal Consultant MSD Integration Architect We are seeking an experienced Dynamics 365 Integration Architect to provide L2/L3 support system administration and Dev Ops services for Microsoft Dynamics 365 Finance & Operations (F&O) and related components. The role requires a strong understanding of ERP technical architecture Azure Dev Ops pipelines system performance monitoring and environment management across DEV UAT and PROD instances. This position involves working closely with functional consultants solution architects and client IT teams to ensure system stability performance optimization and continuous delivery within a managed services framework. Technical support (L2/L3) Provide advanced technical troubleshooting and resolution for issues escalated from L1 and functional teams. Diagnose and resolve issues in X++ code integrations data entities batch jobs and system performance. Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes. Manage and maintain integrations with external systems (via Data Management Framework Azure Logic Apps Power Automate AP Is etc.). Responsibilities: 2. System Administration & Environment Management Coordinate with Microsoft for service requests and environment-related activities. Monitor batch jobs alerts system performance metrics and database health. Handle user access management security roles and audit compliance activities. 3. Dev Ops & Release Management Design implement and maintain Azure Dev Ops CI/CD pipelines for build deploy and release automation. Manage code branching merge and version control in Azure Dev Ops repositories. Coordinate build validations and code deployments across multiple environments (DEV UAT PROD). Ensure adherence to release governance quality gates and deployment documentation. 4. Continuous Improvement & Optimization Work on performance tuning code refactoring and data cleanup activities. Collaborate with functional teams to implement system enhancements and automation solutions. Identify opportunities for optimization using Power Platform (Power Automate Power Apps) and Azure services.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
Certified Compliance Officer (CCO) - VskillsVskills, Certified Data Management Professional - RiversandRiversand, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Informatica Certified Administrator - InformaticaInformatica, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Data Governance, Data Modeling, Data Quality, Design Thinking, Executive Presence, Inclusion, Master Data Management (MDM), Microsoft Excel, Microsoft Power BI, Microsoft SQL Server, Microsoft SQL Server Analysis Services (SSAS), Microsoft SQL Server Reporting Services, Modernizing Operations, Oracle DRM, People Leadership, Personal Effectiveness, Project Management, Risk Management, SQL Server Integration Services (SSIS), Storytelling, Veeva
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Business Data Services
Remote Type -
Hybrid
Work Shift -
Variable (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
