Hyderabad Telangana Email chat support Jobs – 78 Open Jobs Today

Support Engineer - IT Service Desk
DAZN —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- English
Quick apply
Consultant – IT Support
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Oracle
- Computer Science
- English
Quick apply
Process Associate
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Trainee Technical Support Representative - Contract
Ghostpunch Games —Hyderabad, Telangana
- Rotational shift
- English
- Windows
- Communication skills
Manager, Customer Support Services
TriNet —Hyderabad, Telangana
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
Customer support /Tele Caller
EduSys —Hyderabad, Telangana
- Email
- B.Sc
- English
- Master's degree
Customer Support, Associate B
Blackbaud —Hyderabad, Telangana
- Overnight shift
- Software troubleshooting
- Salesforce
- Finance
14d
Client Service - Hyderabad - Payroll & Voice Roles
ADP —Hyderabad, Telangana
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Sofware Support Engineer
Fragmity AI —Hyderabad, Telangana
- ₹1,20,000 - ₹2,25,000 a year
- Full-time
- Software troubleshooting
- English
- APIs
- Paid time off
Quick apply
13d
Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Bachelor's degree
Quick apply
13d
Technical Support Engineer
CloudFoundation —Hyderabad, Telangana
- Rotational shift
- Windows
- Computer networking
Technical Support Representative
Nova Module —Hyderabad, Telangana
- Analysis skills
- Bachelor's degree
- Travel
MS Engineer L1 VC support
NTT Ltd —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Service Delivery Manager, gTech Ads, Customer Experience
Google —Hyderabad, Telangana
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
14d
MS Engineer L1 VC support
NTT DATA —Hyderabad, Telangana
- Full-time
- Microsoft Outlook
- Bachelor's degree
- IT
Software Support Engineer
TechBiz Global GmbH —Hyderabad, Telangana
- Full-time
- Remote
- Computer science
- Software troubleshooting
- Analysis skills
Quick apply
Process Associate – R01563887
Brillio —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Outlook
- Customer service
Process Associate – R01563888
Brillio —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Outlook
- Customer service
Process Associate – R01563889
Brillio —Hyderabad, Telangana
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Service Executive (CSE)
Zye Telecom —Hyderabad, Telangana
- ₹96,000 - ₹1,44,000 a year
- Email
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

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Support Engineer - IT Service Desk

DAZN -
Hyderabad, Telangana

Quick apply

Job details

Permanent | Full-time

Qualifications

Power BI
System administration
Azure
Operating systems
Computer Science
Incident management
English
Windows
Microsoft Office
Bachelor's degree
IT support
IT
Business requirements
Communication skills
Information Technology

Full job description

Description

We are seeking a skilled and motivated IT Service Desk Support Engineer to join our dynamic IT support team. The candidate must have minimum 3 to 4 years of experience in the role and will have a strong background in systems administration, incident management, and providing exceptional support to end users. Additionally, you will be responsible for creating operating procedures, developing reports in PowerBI, and managing tickets using ITSM tool. The role also involves participating in and managing various IT projects.

Key Responsibilities

Provide first-line technical support to end users, addressing issues related to Windows and MacOS operating systems.
Manage and resolve incidents efficiently, ensuring minimal disruption to business operations.
Handle the IT Service Desk queue, providing remote support to staff reporting issues or requesting assistance.
Onboard new starters and offboard leavers, ensuring all IT-related processes are completed smoothly.
Track all demand, including requests and issues, on the ITSM platform.
Work closely with the Service Desk team lead to stay updated on all processes and support any business requirements.
Create and maintain knowledge articles, ensuring they are up to date.
Collaborate effectively with the wider Service Desk team on project deliverables.

Skills, Knowledge & Expertise

Bachelors degree in information technology, computer science or related field.
3 years experience working in IT Service Desk / End User Services roles.
Strong English verbal and written communication skills, with the ability to interact effectively with employees at the IT Service Desk, remotely, chats, tickets or via email.
Knowledge of Windows and MacOS operating systems and troubleshooting techniques.
Foundational knowledge of the Microsoft suite of products, including Entra ID (Azure AD).
Willingness to learn and upskill continuously.

About DAZN

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:

Agility and creativity fuel growth and innovation, to Make It Happen.

Prioritising what matters drives progress and positive outcomes, Focusing On Impact.

Collective ambition builds optimism and success, in order to Win As One.

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.

If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.

Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.

We look forward to hearing from you.

Quick apply

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email chat support jobs in hyderabad telangana

Support Engineer - IT Service Desk

Consultant – IT Support

Process Associate

Trainee Technical Support Representative - Contract

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Customer support /Tele Caller

Customer Support, Associate B

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Software Support Engineer

Process Associate – R01563887

Process Associate – R01563888

Process Associate – R01563889

Customer Service Executive (CSE)

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