remote customer experience analyst Jobs – 158 Open Jobs Today

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Kasmoprav —Remote
- ₹60,000 - ₹90,000 a month
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Good Pick Technologies pvt ltd —Remote
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Technical Support Analyst I
CSG —Remote
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Salesforce Education Cloud Consultant

Kasmoprav
Remote

Quick apply

Job details

Contractual / Temporary
₹60,000 - ₹90,000 a month
7 hours ago

Qualifications

Jira
Salesforce Certification
Salesforce
Business analysis
Project leadership
Requirements gathering
Communication skills

Full job description

Salesforce Education Cloud Consultant

Location: Remote
Experience: 3+ Years (Mandatory in Salesforce Education Cloud)
Working Hours: Must be available to work primarily in Egypt, Saudi Arabia, and UAE time zones.

About the Role

We are seeking an experienced Salesforce Education Cloud Consultant with a strong background in Education Cloud implementations. The ideal candidate will serve as a trusted advisor to clients, manage stakeholder communications, gather and analyze business requirements, design scalable solutions, and oversee successful project delivery.

This role requires a blend of consulting, solution architecture, project leadership, and hands-on Salesforce expertise.

Key Responsibilities

Act as the primary point of contact for clients and business stakeholders.
Conduct customer meetings, workshops, and business discussions to understand requirements.
Gather, analyze, and document business requirements and prepare functional/business requirement documents.
Design and recommend scalable Salesforce Education Cloud solutions aligned with business objectives.
Lead solution architecture discussions and provide best-practice recommendations.
Oversee implementation activities and ensure successful project execution.
Coordinate with development, QA, and business teams throughout the project lifecycle.
Manage project activities using Jira and maintain accurate project tracking.
Provide regular project updates, reports, and status communications to stakeholders.
Mentor and collaborate with team members while driving project success.
Advise customers and management on Education Cloud capabilities, enhancements, and optimization opportunities.

Required Skills & Qualifications

Minimum 3 years of hands-on Salesforce Education Cloud experience.
Proven experience delivering Salesforce Education Cloud implementation projects.
Strong understanding of Education Cloud data model, student lifecycle management, admissions, and academic processes.
Experience in requirements gathering, business analysis, and solution design.
Strong stakeholder management and customer-facing communication skills.
Experience managing project activities and collaborating with cross-functional teams.
Proficiency with Jira for project tracking and management.
Excellent reporting, presentation, and documentation skills.
Strong leadership, problem-solving, and decision-making abilities.

Preferred Qualifications

Salesforce certifications related to Education Cloud, Administrator, Business Analyst, or Consultant.
Experience working with international clients and distributed teams.
Understanding of integrations, automation, and Salesforce platform best practices.

What We Are Looking For

We need a consultant who can independently engage with customers, understand business needs, recommend the right Education Cloud solutions, and successfully drive projects from requirements gathering through implementation and delivery.

Note: Hands-on Salesforce Education Cloud project experience is mandatory. Candidates without direct Education Cloud implementation experience will not be considered.

Application Process

Interested candidates can share their updated resume to:

[email protected]

Pay: ₹60,000.00 - ₹90,000.00 per month

Work Location: Remote

Quick apply

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