jarod gujarat support specialist Jobs – 53 Open Jobs Today

Global IS Support Specialist
Accelleron —Vadodara, Gujarat
- Full-time
- Azure
- Software troubleshooting
- English
- Health insurance
- Flexible schedule
Senior / Specialist Design Engineer
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Rotating Equipment Specialist
Hudson Manpower —Vadodara, Gujarat
- Full-time
- Bachelor's degree
Quick apply
Lead Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Research
Quick apply
Accounts Receivable & Commercial Finance
Sunshine Workforce Solutions —Vadodara, Gujarat
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
AI Tools & Enterprise Automation Specialist – Business Process Architect
20 Microns Ltd —Vadodara, Gujarat
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
Sr. Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Data analysis skills
- Master's degree
- Databases
Quick apply
Specialist Compression Sales
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Sales
- English
- Master's degree
Sr. AWS Cloud AI Infrastructure Engineer
Aecor Digital International Private Limited —Vadodara, Gujarat
- Computer Science
- Master's degree
- AWS
Quick apply
DIGITAL MARKETING
SHAH CONSULTANCY —Vadodara, Gujarat
- Full-time
- Marketing
- Bachelor's degree
- Organizational skills
Quick apply

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Global IS Support Specialist

Accelleron -
Vadodara, Gujarat

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Job details

Full-time

Benefits

Health insurance
Flexible schedule

Qualifications

Azure
Software troubleshooting
SCCM
English
Microsoft Office
Master's degree
MCA
Firewall
Bachelor's degree
Remote access software
DNS
B.E.
Problem management
Training & development
Communication skills
Active Directory
Help desk

Full job description

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Accelleron 24x7 global service desk is looking for high caliber IS Support Specialist who provides defined services to the internal customers with best quality in the most efficient way. An IS Support Specialist endeavors to continuously improve upon the process & delivery of IS Support to Accelleron Turbocharging IS users across the global by helping users on issues which are escalated by IS support analyst or directly assigned to them, with the aim to meet the expectation of users and provide harmonious and delightful services to internal customers across the globe from India.

Your responsibilities

Receives requests and incidents escalated from tier 1/scheduled work.
Works to resolve technology issues that require deeper knowledge.
Identifies trends in incidents to support problem management.
Ensures prompt service response through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up).
Determines impact and urgency of an incident and support request to determine priority.
Conducts initial triage/troubleshooting on a wide range of technology issues.
Escalates unresolved requests and incidents to higher tiers.
Provides deskside support.
Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite.
Provide L1 and L2 support to User Globally.
Assign Access to Share mailbox, Distribution list, security group in Azure AD
Able to resolve Office365, Network, login, DNS related issue.
Deploy windows update and application using SCCM servers.
Should create New Users in Active directory and assign license into Office365.
Knowledge sharing, including training tier 1 employees and cross-training peers.
Author, edit, and QA knowledgebase articles.

Your background

B.Tech / B.E., BCA, MCA
Firm attitude towards delivering end-to-end high-quality services and customer satisfaction.
Expertise on supporting at least one of these: Office 365, Active Directory, Network Troubleshooting, Azure AD, Remote Desktop Troubleshooting, SCCM, Firewall.
3+ years of work-experience in IS Support helpdesk as L2 support, preferably using an ITSM tool.
Good on verbal-written communication (English).
Shift work would be required.
Should have good interpersonal skills and be able to deal and respect different cultures across the globe.

Your Benefits

Flexible Work Hours
Hybrid working model (Mon & Fri WFH)
Medical Insurance
Parental leave Policy
On-site crèche facility
Annual Health Check-up
Employee Assistance Program

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.

Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate

Job Family Group:

Information Systems

Apply Now

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support specialist jobs in jarod gujarat

Global IS Support Specialist

Senior / Specialist Design Engineer

Rotating Equipment Specialist

Lead Data Scientist

Accounts Receivable & Commercial Finance

AI Tools & Enterprise Automation Specialist – Business Process Architect

Sr. Data Scientist

Specialist Compression Sales

Sr. AWS Cloud AI Infrastructure Engineer

DIGITAL MARKETING

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