jarod gujarat support specialist Jobs – 60 Open Jobs Today

Service Sales Specialist
PerkinElmer —Vadodara, Gujarat
- Bachelor's degree
- Communication skills
Sales Specialist
ABB —Vadodara, Gujarat
- Online application
- Sales
- Salesforce
- Engineering
English Tutor
SDHP Digitech Pvt Ltd —Vadodara, Gujarat
- ₹15,000 - ₹25,000 a month
- Full-time
- No experience needed
- English
- Computer skills
Quick apply
Pricing & Procurement Specialist
H&M Virtual Services —Vadodara, Gujarat
- Full-time
- Microsoft Powerpoint
- Engineering
- English
Inside Sales Specialist
SmartNode —Vadodara, Gujarat
- ₹10,000 - ₹20,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
Project Engineer
Sunshine Workforce Solutions —Savli, Vadodara, Gujarat
- Full-time
- English
- Bachelor's degree
- Communication skills
Quick apply
Associate Director
NielsenIQ —Vadodara, Gujarat
- Full-time
- Doctoral degree
- Computer Science
- Research
Quick apply
Senior / Specialist Design Engineer
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Rotating Equipment Specialist
Hudson Manpower —Vadodara, Gujarat
- Full-time
- Bachelor's degree
Quick apply
Lead Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Research
Quick apply
AI Tools & Enterprise Automation Specialist – Business Process Architect
20 Microns Ltd —Vadodara, Gujarat
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
Sr. Data Scientist
NielsenIQ —Vadodara, Gujarat
- Full-time
- Data analysis skills
- Master's degree
- Databases
Quick apply
Specialist Compression Sales
GEA Group Aktiengesellschaft —Vadodara, Gujarat
- Full-time
- Sales
- English
- Master's degree
Accounts Receivable & Commercial Finance
Sunshine Workforce Solutions —Vadodara, Gujarat
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Sr. AWS Cloud AI Infrastructure Engineer
Aecor Digital International Private Limited —Vadodara, Gujarat
- Computer Science
- Master's degree
- AWS
Quick apply
DIGITAL MARKETING
SHAH CONSULTANCY —Vadodara, Gujarat
- Full-time
- Marketing
- Bachelor's degree
- Organizational skills
Quick apply

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Service Sales Specialist

PerkinElmer -
Vadodara, Gujarat

Apply Now

Job details

Qualifications

PKI
Bachelor's degree
Customer support
Communication skills

Full job description

Responsibilities

Impact sales of PerkinElmer by maintaining a high standard, professional image and by demonstrating the added value of customer support, always acting as an ambassador for the Company.
Impact positively on the overall performance of the Customer Service Department by maintaining a flexible approach to work. Planning and executing work in an effective and efficient manner, providing the highest levels of customer service support and the best possible financial performance.
Team Development: Builds a thorough understanding of customers, their businesses and the processes and instruments used in meeting their business goals and ensure that FSE’s possess adequate skills and instrument expertise to provide best-in-class service and support. Ensure that all team members are fully developed in the skills and abilities required to serve customers in their areas
In addition to technical development, work with FSE’s to develop business skills towards increasing account penetration and overall profitability of service and support calls (time spent, billing, parts utilization, repair/replace decisions, etc.).
Resource Planning and Deployment: Ensures FSE’s deployment to meet customer demand in region. Develop and maintain ongoing communication and a strong working relationship with peers to understand and manage resource availability / limitations. Ensure adequate planning and coordination of coverage to meet customer needs. Interpret warranty and service agreements and ensure that resources are deployed consistently with defined obligations.
Customer Support: Build relationships with customers with the goal of understanding their business needs and laboratory processes in order to position PerkinElmer’s laboratory services products to meet those needs. Seek opportunities to expand relationships and grow service revenue by building a stronger presence in key regional accounts, expanding service contract base and providing best-in-class service and support.
Develop resources appropriately to meet customer needs. Work with Sales Managers, Support Manager, Customer Care and FSE’s to expand penetration of key laboratory. Services products and follow up with customers as required.
Develop and deliver a productivity strategy that contributes quarterly impacts to the business.
LEAD responsibilities for the Service Team. Be first point of contact for any issues resulting from the LEAD.
Assisting Management Group in developing new business & dealing with customer issues
Maintains and updates own relevant product knowledge. Maintaining all relevant documents
Maintains high levels of effective communication both internal and external to PerkinElmer.
Performs field service as advised by the Regional Manager, carrying our repairs, maintenance, and installation of analytical and clinical instrumentation.
Maintains and repairs instruments and their accessories, requiring specialist servicing, within product grouping as defined by the appropriate Regional Manager.
Maintains spares kits issues and inventory records to the highest standard. Ensures all anomalies are quickly and effectively reported and resolved.

· Ensures that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified. · Make sure to upload all fully completed service documentation, Service Reports on portal by team.

May be requested to perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture
Adherence to compliance and processes of Perkin Elmer.
Maintain CSAT score of the region as per company set target.

Basic Qualifications

Education: Any graduate/postgraduate preferably Science

Required work experience: 5-10 years of experience.

Competency Required:

Influencing and motivational skills are key.

Resourceful and resilient in achieving goals, focused on achieving results.
Provides team members with help, coaching and support.
Ability to demonstrate thought leadership by using expertise to address customer issues.

Preferred Characteristics

Leadership

Provides inspirational leadership.
Strong communication/presentation skills
Attracts/develops/retains high potential/ performing teams.
Collaborates well with all PKI organizations.

Business Planning

Effectively deploys resources to grow.
Lead/deploy key business processes (i.e. SGS, AOP, LEAD, MOR, QOR, etc.)
Provides accurate business forecasts.
Negotiate complex Service contracts

Apply Now

Refine Your Search

support specialist jobs in jarod gujarat

Service Sales Specialist

Sales Specialist

English Tutor

Pricing & Procurement Specialist

Inside Sales Specialist

Project Engineer

Associate Director

Senior / Specialist Design Engineer

Rotating Equipment Specialist

Lead Data Scientist

AI Tools & Enterprise Automation Specialist – Business Process Architect

Sr. Data Scientist

Specialist Compression Sales

Accounts Receivable & Commercial Finance

Sr. AWS Cloud AI Infrastructure Engineer

DIGITAL MARKETING

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