bengaluru karnataka crm administrator Jobs – 113 Open Jobs Today

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Mercedes-Benz Group AG —Bengaluru, Karnataka
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Salesforce Development Manager

Zimmer Biomet -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

CI/CD
Power BI
Oracle
Management
Sales
SAP
Salesforce
NetSuite
Information Systems
SOX
Tableau
Sales
SOAP
Bachelor's degree
Continuous integration
REST
APIs
ServiceNow
Enterprise sales
Senior leadership
Analytics
Information Technology

Full job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Sales Development Lead is the senior technical and functional authority for sales-related technology solutions within the IT organization. This role owns the design, delivery oversight, and optimization of sales platforms and integrations, ensuring they support revenue growth, sales effectiveness, and enterprise governance.
Operating at a manager-equivalent level without direct people management, the role partners closely with Sales leadership, Revenue Operations, Enterprise Applications, Data, and Security teams to ensure scalable, secure, and high-performing sales technology solutions.

Work Location: Bangalore
Work Mode: Hybrid (3 Days in office)

How You'll Create Impact

Sales Technology Strategy & Ownership

Serve as the IT domain lead for sales technology platforms and capabilities
Own solution strategy, design standards, and roadmaps for sales systems
Act as the primary IT advisor to Sales, Commercial, and Revenue Operations leaders
Translate sales strategy into scalable technology solutions

Solution Design & Delivery Oversight

Lead end-to-end solution design for sales-related initiatives
Review and approve functional and technical designs produced by delivery teams
Ensure solutions align with enterprise architecture, security, and data standards
Guide prioritization, sequencing, and scope decisions for sales technology initiatives

Platform Optimization & Enablement

Optimize sales platforms for performance, scalability, and usability
Identify opportunities for automation, standardization, and process improvement
Support sales productivity, forecasting accuracy, pipeline management, and reporting

Integration, Data & Analytics Leadership

Provide design oversight for integrations between sales platforms and ERP, finance, marketing, and data systems
Ensure data quality, master data alignment, and reporting consistency
Partner with analytics teams to enable dashboards, KPIs, and revenue insights

Governance, Risk & Stakeholder Management

Ensure compliance with ITSM, change management, and SOX ITGC requirements
Support audits, data privacy, and security controls impacting sales systems
Communicate status, risks, and recommendations to senior business and IT leaders

What Makes You Stand Out

Preferred Qualifications

10+ years total experience in CRM or sales technology domains
Experience supporting global or multi-region sales organizations
Experience in regulated or SOX-controlled environments
Salesforce certifications (e.g., Advanced Administrator, Platform App Builder)
Experience partnering with Revenue Operations or Commercial Excellence teams

Core Competencies

Enterprise-level solution ownership without people management
Strong commercial and systems-thinking mindset
Ability to influence Sales, IT, and executive stakeholders
Advanced problem-solving and decision-making skills
Clear, executive-level communication

Your Background

Technologies & Tools

Sales & CRM Platforms

Salesforce (Sales Cloud required; Service, Experience, or CPQ preferred)
CRM configuration and customization (objects, flows, validation rules)
Exposure to CPQ, pricing, quoting, and contract lifecycle tools

Integration & Data

CRM integrations using REST/SOAP APIs
Middleware platforms (e.g., MuleSoft, Boomi, Informatica)
ERP integrations (e.g., SAP, Oracle, NetSuite)
Master data and revenue data concepts

Analytics & Enablement

Salesforce Reports & Dashboards
CRM analytics tools (e.g., Tableau, Power BI, Einstein Analytics)
Pipeline, forecasting, and revenue reporting concepts

DevOps, Security & ITSM

Release and environment management (CI/CD concepts)
Identity & access management (SSO, role-based access)
ITSM tools (e.g., ServiceNow)
Data privacy and compliance controls (SOX, GDPR where applicable)

Education & Quliafication

Bachelor’s degree in Information Technology, Business, Information Systems, or related field (or equivalent experience)
10–14 years of progressive experience in sales systems, CRM, or commercial technology
5+ years in a senior or lead role owning solution design or platform strategy
Extensive experience supporting enterprise sales organizations
Demonstrated experience influencing outcomes at a manager or senior leadership level

EOE/M/F/Vet/Disability

Apply Now

Refine Your Search

crm administrator jobs in bengaluru karnataka

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