remote technical support analyst Jobs – 168 Open Jobs Today

Service Delivery Manager
DigitalXC —Remote
- Remote
- DevOps
- Agile
- Communication skills
IT Operations Analyst 1
Sabre —Remote
- Full-time
- Remote
- Computer science
- Azure
- AWS
GRC Analyst
DataRobot —Remote
- Full-time
- Remote
- DevOps
- Communication skills
- Paid holidays
Data Intelligence Analyst
Norstella —Remote
- Full-time
- Remote
- Oracle
- SQL
- Analysis skills
- Health insurance
11d
Senior Business Analyst
Codetoday.io —Remote
- ₹1,30,000 - ₹1,50,000 a month
- Remote
- Azure
- DevOps
- SQL
Quick apply
5d
Business Analyst
IDMWORKS —Remote
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Travel
Quick apply
2d
Systems Analyst I
CSG —Remote
- Email
- Remote
- Oracle
- Software troubleshooting
- ERP systems
- Work from home
9d
NetSuite Business System Administrator/Analyst
MNJ Software —Remote
- Full-time
- Remote
- English
- Master's degree
- Administrative experience
- Work from home
Senior Workday Integrations Lead
TECH NEXT —Remote
- ₹80,000 - ₹90,000 a month
- Full-time
- Remote
- Human resources
- APIs
- Communication skills
Quick apply
4d
Business Analyst
UniAthena —Remote
- Remote
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Associate Manager, IT
Thermo Fisher Scientific —Remote
- Full-time
- Remote
- Management
- Customer service
- Supervising experience
1d
Oracle (8-11yrs) - APP technical/ Siebel Consultant - Techno functional
Sunshine Workforce Solutions —Remote
- ₹12,00,000 - ₹15,00,000 a year
- Remote
- Oracle
- Computer Science
- Salesforce
Quick apply
2d
Staff Consultant, Business Analyst (CASA/TD)
Nagarro —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
1d
Location:
Cmercury —Remote
- Remote
- Marketing
- Data analysis skills
- Master's degree
Team Member (SQL DBA)
MNJ Software —Remote
- Full-time
- Remote
- Oracle
- English
- Master's degree
- Work from home
MSD 365 Digital Payment Processing Architect
Recruitment Hub 365 —Remote
- ₹16,00,000 - ₹17,00,000 a year
- Remote
- Bachelor's degree
- IT
- Communication skills
- Work from home
Quick apply
4d
Billing Systems Analyst I
CSG —Remote
- Email
- Remote
- Oracle
- Computer Science
- English
- Work from home
Data Specialist
YipitData —Remote
- Remote
- SQL
- Machine learning
- Communication skills
- Flexible schedule
Business Analyst with strong Hotel/Hospitality industry experience
Data PlatformExperts —Remote
- ₹10,00,000 - ₹15,00,000 a year
- Remote
- Hospitality
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Senior Product Analyst
Tala —Remote
- Full-time
- Remote
- SQL
- Analysis skills
- Analytics
Quick apply

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technical support analyst jobs near remote

Service Delivery Manager

DigitalXC
Remote

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Job details

Qualifications

Jira
CI/CD
Ansible
DevOps
Confluence
Continuous integration
ServiceNow
Agile
Communication skills
Python
PowerShell

Full job description

Join a culture where innovation thrives and people lead the change. At DigitalXC, we power the future of IT with AI and Hyperautomation — but it's our people who make it real. We believe in flat hierarchies, open collaboration, and giving every team member the space to create, innovate, and grow.

Service Delivery Manager

Remote

We are seeking an experienced Service Delivery Manager to lead end-to-end delivery of automation programs for enterprise customers. This role requires strong leadership, a deep understanding of IT operations, and the ability to manage complex automation engagements across product, engineering, and customer teams. The ideal candidate excels at stakeholder management, drives operational excellence, and ensures high-quality delivery outcomes aligned with DigitalXC’s platform capabilities.

Responsibilities

Lead delivery of automation initiatives for multiple enterprise clients using Agile/DevOps methodologies.
Define delivery plans, oversee project timelines, manage risks, and ensure resource alignment.
Establish delivery KPIs, governance models, and reporting structures for transparency and accountability.
Serve as the primary delivery contact for CXOs, IT Operations leaders, and automation sponsors.
Conduct governance reviews, communicate progress clearly, and proactively resolve delivery issues.
Guide automation engineers and business analysts to achieve delivery objectives and meet quality standards.
Mentor team members, support performance improvement, and foster a high-performance culture.
Collaborate with pre-sales and solutioning teams to scope use cases, estimate effort, and contribute to proposals.
Translate customer requirements into executable delivery roadmaps aligned with platform capabilities.
Ensure adherence to DigitalXC’s automation standards, platform architecture, and governance guidelines.
Promote reusability, consistency, and operational excellence across automation delivery.

Required Skills & Qualifications

8–12 years of IT project delivery experience, including at least 3 years managing automation or DevOps programs.
Strong understanding of IT infrastructure, service desk operations, and automation domains such as incident remediation and self-service workflows.
Experience managing distributed technical teams and delivering across hybrid or multi-cloud environments.
Proven ability to work with enterprise customers and manage executive-level stakeholders.
Hands-on exposure to automation tools such as Ansible, Python, or PowerShell, and ITSM platforms like ServiceNow.
Familiarity with Agile/DevOps methodologies and tools including Jira, Confluence, and CI/CD pipelines.
Excellent communication, presentation, leadership, and organizational skills.

Apply Now

Refine Your Search

technical support analyst jobs in remote

Service Delivery Manager

IT Operations Analyst 1

GRC Analyst

Data Intelligence Analyst

Senior Business Analyst

Business Analyst

Systems Analyst I

NetSuite Business System Administrator/Analyst

Senior Workday Integrations Lead

Business Analyst

Associate Manager, IT

Oracle (8-11yrs) - APP technical/ Siebel Consultant - Techno functional

Staff Consultant, Business Analyst (CASA/TD)

Location:

Team Member (SQL DBA)

MSD 365 Digital Payment Processing Architect

Billing Systems Analyst I

Data Specialist

Business Analyst with strong Hotel/Hospitality industry experience

Senior Product Analyst

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