Punjab Hardware networking Jobs – 52 Open Jobs Today

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
14d
IT Engineer
Flymedia Technology- Ludhiana Punjab —Ludhiana, Punjab
- ₹10,000 - ₹15,000 a month
- Full-time
- Software troubleshooting
- English
- Windows
- Cell phone reimbursement
Quick apply
6d
Technical Helpdesk Administrator
SourceMash Technologies —Mohali, Punjab
- Software troubleshooting
- Windows
- Computer networking
- Health insurance
- Paid time off
IT Executive
Flymedia -Digital marketing agency —Ludhiana, Punjab
- ₹10,000 - ₹15,000 a month
- Full-time
- Windows
- Bachelor's degree
- Linux
- Cell phone reimbursement
Quick apply
Platform Engineer
Truckx —Hoshiarpur, Punjab
- Full-time
- Azure
- DevOps
- Java
Citrix Support engineer
Pyramid Global Technologies —Mohali, Punjab
- Research
- Windows
- Scripting
Computer Hardware Engineer
Achievers Dream —Kotkapura, Punjab
- ₹8,000 - ₹15,000 a month
- Full-time
- System design
- C++
- Scripting
Quick apply
System Administrator Intern
ITechServ —Mohali, Punjab
- ₹8,000 - ₹10,000 a month
- Full-time
- Software troubleshooting
- English
- AWS
- Health insurance
Quick apply
12d
Senior Executive - IT
The Phoenix Mills Limited —Mohali, Punjab
- Full-time
- Bachelor's degree
- Diploma
1h

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Junior IT Engineer
3DS Global Private Limited —Sahibzada Ajit Singh Nagar, Mohali, Punjab
Provide technical support to end-users for desktop hardware and software-related issues. Provide technical support to end-users for desktop hardware and…
₹18,000 - ₹28,000 a month
Quick apply
OSS Engineer
Pyramid Global Technologies —Mohali, Punjab
Providing IT support on client site. Willingness to travel, not more than 20% of working time. Basic understanding of first level application support.

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Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Tietoevry -
Mohali, Punjab

Apply Now

Job details

Full-time
14 days ago

Qualifications

ITIL Certification
Azure
Customer service
B.Com
Analysis skills
Bachelor's degree
Computer hardware
Azure Certification
IT support
ServiceNow
Communication skills
Active Directory
Intune

Full job description

Mohali, India

Full-time

Technical and Functional Expertise

Onsite

Tieto Tech Consulting

Job Description

We are seeking a skilled and experienced Service Desk L1 Engineer to join our IT team. The ideal candidate will have a strong background in IT support with specific knowledge and experience in tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow Tool. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.

Key Responsibilities:

First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or self ticket.
Troubleshooting: Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow to be used .
Ticket Management: Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation.
User Support: Assist users with password resets, account unlocks, and basic application support.
Configuration and Management: Perform basic configuration and management tasks in Intune, Active Directory, Azure, Exchange Admin, and O365.
Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.

Qualifications:

Education: BCA/BCOM/BSC/BA
Experience: 1-4 years of experience in an IT support role, with specific experience in using Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.
Technical Skills: Strong understanding of computer hardware, software, networking concepts, and the mentioned tools.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
Customer Service: A customer-centric mindset with a passion for helping others.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team Player: A collaborative team player with a willingness to learn and grow.

Preferred Qualifications:

Certifications: Relevant certifications (ITIL Foundation, Microsoft Certified: Azure Fundamentals) are a plus.
Tools Expertise: Proven expertise and hands-on experience with Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.

Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.

Tieto’s annual revenue is approximately EUR 2 billion. The company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

Apply Now

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Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

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