Gujarat Senior associate manager Jobs – 81 Open Jobs Today

Senior Delivery Manager
Wipro Limited —Ahmedabad, Gujarat
- Azure
- PMP
- AWS
Plant Manager/Head/Sr. Supervisor
SunPro Group —Ahmedabad, Gujarat
- Customer service
- Engineering
- ERP systems
Store Manager
S K Infinitetrade Pvt Ltd —Rajpipla, Gujarat
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
Quick apply
Retail Sales Associate
Heads Up For Tails —Ahmedabad, Gujarat
- Customer service
- Communication skills
Associate Client Account Manager
E2M SOLUTIONS PRIVATE LIMITED —Ahmedabad, Gujarat
- Sales
- Project management
- Communication skills
Associate Manager - 990 - Tax - AMD
WithumSmith+Brown —Ahmedabad, Gujarat
- Full-time
- Research
- Bachelor's degree
- Communication skills
Database Engineering - AM
Proclink —Ahmedabad, Gujarat
- Full-time
- Azure
- Management
- Computer Science
Investment Banking Practice
Singhvi Corporate Services Pvt Ltd —Surat, Gujarat
- ₹6,00,000 - ₹13,00,000 a year
- Email
- Research
- Finance
- Master's degree
- Paid time off
- Paid sick time
Quick apply
Consultant - OASYS - Advisory - AMD
WithumSmith+Brown —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- GAAP
- Accounting
Accounting Associate,- R2R
Sunshine Workforce Solutions —Vadodara, Gujarat
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Manager - Sales
Marriott International, Inc —Surat, Gujarat
- Full-time
- Sales
- No experience needed
- 12th Pass
Sr. Associate (Product Designer IN) Work From Office
MYCPE ONE —Ahmedabad, Gujarat
- Full-time
- Analysis skills
- Bachelor's degree
- JavaScript
Business Development Executive
Rockers Technologies —Vadodara, Gujarat
- Sales
- English
- Master's degree
Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises
DBS Bank —Rajkot, Gujarat
- Full-time
- Sales
- Finance
- Master's degree
Data Scientist
Sculpsoft —Ahmedabad, Gujarat
- Azure
- DevOps
- Business development
- Health insurance
Sr. Pharmacist
D.VIJAY PHARMA PVT.LTD. —Ahmedabad, Gujarat
- ₹2,20,000 - ₹3,00,000 a year
- Full-time
- Anatomy knowledge
- Bachelor's degree
- In-person
- Health insurance
Quick apply
2d
Sr. Engineer / Executive - Industrial Sales & Marketing - End User Sales
CHEM-TECH ASSOCIATES —Surat, Gujarat
- ₹11,285.19 - ₹70,000.00 a month
- Full-time
- Sales
- Customer service
- Business development
Quick apply
Consultant - US Accounting - OASYS - AMD
WithumSmith+Brown —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- GAAP
- Accounting
Sr. Frontend Developer
Sculpsoft —Ahmedabad, Gujarat
- Azure
- DevOps
- Business development
- Health insurance
Principal Clinical Data Associate
Advanced Clinical —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- Quality control
- Data entry
Quick apply

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Senior Delivery Manager

Wipro Limited -
Ahmedabad, Gujarat

Apply Now

Job details

Qualifications

Power BI
Azure
Operations management
PMP
AWS
ITIL
ServiceNow
ISO 27001
Communication skills
PRINCE2 Certification

Full job description

Job Description

Job Title: Senior Delivery Manager

City: Ahmedabad

State/Province: Gujarat

Posting Start Date: 5/14/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Job Description: IT Service Delivery Manager

Reporting To: Delivery Head / Account Delivery Head (ADH)
Role Purpose
Lead end-to-end IT Service Delivery for enterprise customers, owning service outcomes across towers (End User Services, Infrastructure, Applications, Network, Cloud). Ensure predictable delivery against SLAs/OLAs/Underpinning Contracts, drive continual improvement using ITIL® 4 practices, and orchestrate multi-vendor delivery to achieve contractual, financial, and customer experience goals. (Terminology aligned with ITIL 4 key concepts, guiding principles, governance, and continual improvement.)

Key Responsibilities
1) Run & Govern

Own service performance—publish MSR/QSR, executive summaries, risks, actions, and trend insights (ServiceNow Performance Analytics / Power BI).
Lead Operational/Service/Executive Reviews, aligning delivery towers, vendors, and customer stakeholders.
Ensure contractual compliance to SOW/MSA including service credits, waivers, and governance records—audit ready at all times.

2) Stabilize & Improve

Drive MIM posture (readiness, drills, on call, comms), backlog hygiene, and automation/shift left to boost CSAT and reduce TCO.
Run RCA/CAPA programs; track benefits (repeat incident reduction, MTTR, change failure rate).
Lead CSI initiatives across process, tooling, and org—aligned to ITIL 4 guiding principles.

3) Transition & Transformation

For new/changed services, define interim vs. steady state SLAs, baselines, staffing, and tooling readiness; execute cutover criteria and hypercare.
Align Service Delivery Plan with Wipro QMS (Veloci Q) requirements and customer specifics; maintain evidence of communications and approvals.

4) Stakeholder Leadership

Act as single point of accountability for service outcomes; manage escalations through resolution; influence CXO/Director level stakeholders with data driven narratives.
Mentor leads/SMEs; build a high performing, ITIL mature delivery culture.

Must Have Skills & Experience

12–15 years in IT services with 6–8 years leading enterprise IT service delivery across multi tower and multi vendor environments.
Proven governance of SLAs/OLAs/UCs, penalty/earnback mechanisms, and audit expectations (ISO/ISMS/SOC).
Strong command of ITIL 4 practices and value stream thinking; hands on with ServiceNow ITSM (SLA policies, business calendars, PA dashboards, reports).
Expertise in Major Incident, Problem/RCA, Change/CAB, Availability/Capacity, Knowledge, ITAM/CMDB, Service Catalog.
Advanced analytics & storytelling (Power BI/Excel), prioritization, and stakeholder management.
Excellent communication and customer facing leadership; experience in managed services contracts.

Preferred / Good to Have:

ITIL® 4 Strategist: Direct, Plan & Improve (DPI) or Leader: Digital & IT Strategy (DITS)
PMP® / PRINCE2® Practitioner, PSM I/II (or SAFe Agilist)
Cloud Associate/Architect (e.g., Microsoft Azure AZ 104 / AZ 305, AWS SysOps/Architect Associate)
DevOps/SRE Foundation, ISO/IEC 27001 Lead Auditor/Implementer

Mandatory Skills: IT Operations Management .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

senior associate manager jobs in gujarat

Senior Delivery Manager

Plant Manager/Head/Sr. Supervisor

Store Manager

Retail Sales Associate

Associate Client Account Manager

Associate Manager - 990 - Tax - AMD

Database Engineering - AM

Investment Banking Practice

Consultant - OASYS - Advisory - AMD

Accounting Associate,- R2R

Senior Manager - Sales

Sr. Associate (Product Designer IN) Work From Office

Business Development Executive

Associate, Relationship Manager, Credit Program Small, Small Medium Enterprises

Data Scientist

Sr. Pharmacist

Sr. Engineer / Executive - Industrial Sales & Marketing - End User Sales

Consultant - US Accounting - OASYS - AMD

Sr. Frontend Developer

Principal Clinical Data Associate

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