Pb Support/ support engineer/ customer support/system Jobs – 106 Open Jobs Today

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
Desktop and Site Support Engineer
TGBPL TP India - IBU —Mohali, Punjab
- Remote
- Bachelor's degree
- Work from home
1d
Front End Developer
Kwill —Amritsar, Punjab
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Computer Science
- English
- JavaScript
- Paid holidays
- Health insurance
Quick apply
19h
Software Engineer (Expertise in Microsoft Access VBA & SQL Server)
ERP Makers —Mohali, Punjab
- Monday to Friday
- Microsoft Access
- Master's degree
- Bachelor's degree
Senior Software Engineer (Expertise in Microsoft Access VBA & SQL Server)
ERP Makers —Mohali, Punjab
- Monday to Friday
- Microsoft Access
- Master's degree
- Bachelor's degree
Senior Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Software troubleshooting
- Customer service
Quality Inspector
MSL India —Lalru, Punjab
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Health insurance
Quick apply
2d
Talent Acquisition Specialist
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sr. Supply Chain Analyst
Orbit & Skyline —Mohali, Punjab
- AutoCAD
- Master's degree
- Analysis skills
Thin film Process Engineer
Orbit & Skyline —Mohali, Punjab
- Schematics
- Master's degree
- Bachelor's degree
Electronics Engineer – PCB Designing
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
QA Automation Engineer II
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
Sr. Project Manager
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Analysis skills
- Bachelor's degree
Technical Business Analyst
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mechanical Engineer 2
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Robotics Engineer
XenonStack —Mohali, Punjab
- Full-time
- C++
- AI
- Python
- Commuter assistance
- Health insurance
Assistant Manager – Optics Design
Hella —Derabassi, Punjab
- AutoCAD
- CAD
- Master's degree
Sales & Service Engineer
Global Power And Instrumentation Private Limited —Mohali, Punjab
- ₹30,000 - ₹35,000 a month
- Full-time
- Business development
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick apply
5d
Equipment/Senior Equipment Engineer-CMP 300mm
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Assembly
- Electrical experience
CMP Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Analysis skills

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Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Tietoevry -
Mohali, Punjab

Apply Now

Job details

Full-time

Qualifications

ITIL Certification
Azure
Customer service
B.Com
Analysis skills
Bachelor's degree
Computer hardware
Azure Certification
IT support
ServiceNow
Communication skills
Active Directory
Intune

Full job description

Mohali, India

Full-time

Technical and Functional Expertise

Onsite

Tieto Tech Consulting

Job Description

We are seeking a skilled and experienced Service Desk L1 Engineer to join our IT team. The ideal candidate will have a strong background in IT support with specific knowledge and experience in tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow Tool. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.

Key Responsibilities:

First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or self ticket.
Troubleshooting: Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow to be used .
Ticket Management: Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation.
User Support: Assist users with password resets, account unlocks, and basic application support.
Configuration and Management: Perform basic configuration and management tasks in Intune, Active Directory, Azure, Exchange Admin, and O365.
Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.

Qualifications:

Education: BCA/BCOM/BSC/BA
Experience: 1-4 years of experience in an IT support role, with specific experience in using Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.
Technical Skills: Strong understanding of computer hardware, software, networking concepts, and the mentioned tools.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
Customer Service: A customer-centric mindset with a passion for helping others.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team Player: A collaborative team player with a willingness to learn and grow.

Preferred Qualifications:

Certifications: Relevant certifications (ITIL Foundation, Microsoft Certified: Azure Fundamentals) are a plus.
Tools Expertise: Proven expertise and hands-on experience with Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.

Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.

Tieto’s annual revenue is approximately EUR 2 billion. The company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

Apply Now

Refine Your Search

support/ support engineer/ customer support/system jobs in pb

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Desktop and Site Support Engineer

Front End Developer

Software Engineer (Expertise in Microsoft Access VBA & SQL Server)

Senior Software Engineer (Expertise in Microsoft Access VBA & SQL Server)

Senior Engineer

Quality Inspector

Talent Acquisition Specialist

Sr. Supply Chain Analyst

Thin film Process Engineer

Electronics Engineer – PCB Designing

QA Automation Engineer II

Sr. Project Manager

Technical Business Analyst

Mechanical Engineer 2

Robotics Engineer

Assistant Manager – Optics Design

Sales & Service Engineer

Equipment/Senior Equipment Engineer-CMP 300mm

CMP Process Engineer

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