Pb Technical support/ support engineer/ customer support/system Jobs – 75 Open Jobs Today

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
Senior Engineer
Pyramid Global Technologies —Mohali, Punjab
- Microsoft Outlook
- Software troubleshooting
- Customer service
Thin film Process Engineer
Orbit & Skyline —Mohali, Punjab
- Schematics
- Master's degree
- Bachelor's degree
Security Operations Engineer (all genders)
HRS —Mohali, Punjab
- English
- Analysis skills
- Bachelor's degree
Sales & Service Engineer
Global Power And Instrumentation Private Limited —Mohali, Punjab
- ₹30,000 - ₹35,000 a month
- Full-time
- Business development
- Bachelor's degree
- Travel
- Health insurance
- Paid time off
Quick apply
4d
Sr. Project Manager
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Analysis skills
- Bachelor's degree
DevOps x2
Pyramid Global Technologies —Mohali, Punjab
- DevOps
- AWS
- Agile
Sr. Supply Chain Analyst
Orbit & Skyline —Mohali, Punjab
- AutoCAD
- Master's degree
- Analysis skills
Sr. Design Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
- ₹35,000 - ₹40,000 a month
- Full-time
- AutoCAD
- CAD
- Analysis skills
Quick apply
3d
Photolithography Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Analysis skills
Implant Process Engineer
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Analysis skills
- Bachelor's degree
Service Engineer
Boss engineers —Ludhiana, Punjab
- ₹18,000 - ₹27,000 a month
- Programmable logic controllers
- In-person
- Diploma
- Cell phone reimbursement
Quick apply
Agentic AI Engineer - Vision AI
XenonStack —Mohali, Punjab
- Full-time
- Azure
- AWS
- AI
- Commuter assistance
- Health insurance
Equipment/Senior Equipment Engineer-CMP 300mm
Orbit & Skyline —Mohali, Punjab
- Master's degree
- Assembly
- Electrical experience
Senior Software Engineer II
Accelleron —Mohali, Punjab
- Full-time
- Azure
- DevOps
- English
CMP Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Analysis skills
QC Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
14d
Asst. Technician
VIREN ENGINEERS —Batala, Punjab
- ₹18,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Forklift
- Electrical experience
- Cell phone reimbursement
- Paid sick time
Quick apply
Wet Etch Process Engineer
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Electrical experience
Talent Acquisition Specialist
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alerts for technical support/ support engineer/ customer support/system in pb

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support/ support engineer/ customer support/system jobs near pb

Process Engineer jobs in Mohali, Punjab

Senior Project Manager jobs in Mohali, Punjab

Sales Engineer jobs in Mohali, Punjab

Mechanical Engineer jobs in Mohali, Punjab

Senior Software Engineer jobs in Mohali, Punjab

Service Engineer jobs in Ludhiana, Punjab

Process Engineer jobs in Malad, Mumbai, Maharashtra

Process Engineer jobs in Greater Noida, Uttar Pradesh

Ienergizer, Hiring For Non Voice Process jobs in Noida, Uttar Pradesh

Foundever Company,non Voice Process jobs in Hyderabad, Telangana

Trainee Engineer jobs in Coimbatore, Tamil Nadu

Process Engineer jobs in Borivali, Mumbai, Maharashtra

Process Engineer jobs in Delhi, Delhi

Design Engineer Solidworks jobs in Tamil Nadu

Senior Project Manager jobs in Chandigarh, Chandigarh

Senior Project Manager jobs in Remote

Senior Project Manager jobs in Bengaluru, Karnataka

Senior Project Manager jobs in Pune, Maharashtra

Senior Citizen, Part Time jobs in Coimbatore, Tamil Nadu

Healthcare Manager jobs in Mumbai, Maharashtra

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Tietoevry -
Mohali, Punjab

Apply Now

Job details

Full-time

Qualifications

ITIL Certification
Azure
Customer service
B.Com
Analysis skills
Bachelor's degree
Computer hardware
Azure Certification
IT support
ServiceNow
Communication skills
Active Directory
Intune

Full job description

Mohali, India

Full-time

Technical and Functional Expertise

Onsite

Tieto Tech Consulting

Job Description

We are seeking a skilled and experienced Service Desk L1 Engineer to join our IT team. The ideal candidate will have a strong background in IT support with specific knowledge and experience in tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow Tool. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.

Key Responsibilities:

First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or self ticket.
Troubleshooting: Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow to be used .
Ticket Management: Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation.
User Support: Assist users with password resets, account unlocks, and basic application support.
Configuration and Management: Perform basic configuration and management tasks in Intune, Active Directory, Azure, Exchange Admin, and O365.
Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.

Qualifications:

Education: BCA/BCOM/BSC/BA
Experience: 1-4 years of experience in an IT support role, with specific experience in using Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.
Technical Skills: Strong understanding of computer hardware, software, networking concepts, and the mentioned tools.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
Customer Service: A customer-centric mindset with a passion for helping others.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team Player: A collaborative team player with a willingness to learn and grow.

Preferred Qualifications:

Certifications: Relevant certifications (ITIL Foundation, Microsoft Certified: Azure Fundamentals) are a plus.
Tools Expertise: Proven expertise and hands-on experience with Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.

Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.

Tieto’s annual revenue is approximately EUR 2 billion. The company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

Apply Now

Refine Your Search

technical support/ support engineer/ customer support/system jobs in pb

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Senior Engineer

Thin film Process Engineer

Security Operations Engineer (all genders)

Sales & Service Engineer

Sr. Project Manager

DevOps x2

Sr. Supply Chain Analyst

Sr. Design Engineer

Photolithography Process Engineer

Implant Process Engineer

Service Engineer

Agentic AI Engineer - Vision AI

Equipment/Senior Equipment Engineer-CMP 300mm

Senior Software Engineer II

CMP Process Engineer

QC Engineer

Asst. Technician

Wet Etch Process Engineer

Talent Acquisition Specialist

I want to receive the latest job alerts for technical support/ support engineer/ customer support/system in pb

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected