Basic Information
Job Name
Staff Platform Systems Admin - India
Country
India
State
IN_Maharashtra
City
Pune
Date Published
29-Apr-2026
Job ID
46716
Travel
up to 10%
Looking for details about our benefits?
Description and Requirements
#LI-AB2
Hybrid: #LI-Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!
BMC is looking for an Experienced System Administrator to join our amazing team!
In this role, you will be a part of a team of system administrators, responsible for providing Windows, Linux, AWS, Kubernetes, Docker & Virtualization support on VMware & Cloud technology. You will maintain and support all OS platform, Private, and public cloud deployment.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
o In this role, you will be responsible to establish standards and policies for Messaging services such as email retention & archiving, public folders, shared mailboxes, O365 license management/tracking, 3rd Party application integrations, role-based access, and PST files management
o Administer, and manage a scalable enterprise-level O365/messaging platform based on the business requirements
o Provide the last line of defense for O365 & Messaging support within IT
o Develop to a Subject Matter Expert (SME) for Exchange Online, Exchange Online Protection, MS Teams, and other O365 services
o Manage enterprise O365 platform and leverage your scripting skills to automate activities
o Develop positive relationships with the business and other functions involved in downstream technical processes
o Collaborate with members of the information security, network, End User Computing, and cloud teams to ensure our O365 set up meet user requirements and align with the overall IT technology portfolio, processes, and procedures.
o Look to improve all aspects of the messaging services continually
To ensure you’re set up for success, you will bring the following skillset & experience:
o 4+ years’ experience in the Exchange/Messaging Engineer role, where you learned the nuances of IT Administration
o At least 3 years of experience in managing the O365 platform.
o Should have experience into Webex/Teams/Skype/ Zoom conferencing administration
o Experience with: On-Prem Exchange server management, PowerShell scripting, Azure AD management, Office365 suite services, Intune configuration, Cloud Identity Management, Azure AD Connect, MS Teams, Conditional Access Management, and Level 3 escalation support
o Ability to identify, scope, and recommend improvements in the Microsoft 365 and Modern Workplace areas
o Experience in monitoring the O365 platform and providing metrics
o Foundational experience supporting AI-enabled tools, automations, or platforms in an enterprise IT environment
o Tech Savvy – Ability and passion for learning new technology and tools
o Passion for Customer Support – A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
o Prioritization Skills – The ability to analyze support requests and prioritize them based on impact
o Discipline – The discipline to actively manage O365 tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
o A Teacher – Able to teach end-users about IT technologies or solutions to their issues in an easy to understand the way
o Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets
o Should be willing to work in rotational shifts - 6.30 AM to 2 PM, 12.30 to 9 PM & 3 PM till 11.30 PM. And provide on-call weekend support as per need.
o Nice to have: Experience such as Python, PowerShell, or other automation tools
CA-DNP
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
( Returnship@BMC )
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Min salary
1,588,350
Mid point salary
2,117,800
Max salary
2,647,250
Min Salary - NEW
1,588,350
Max Salary - NEW
2,647,250
