Delhi Delhi Head of customer success Jobs – 48 Open Jobs Today

IT Services Sales (Enterprise Accounts) - North region
Bosch Group —New Delhi District, Delhi
- Full-time
- Remote
- Engineering
- Data analysis skills
- Microsoft Office
Quick apply
AI Project Manager
Techmagnate —Delhi, Delhi
- Full-time
- Azure
- Computer Science
- PMP
Sales Manager - Animal Nutrition, Vitamins and Carotenoids
BASF —Dindarput, Delhi
- Full-time
- B.Sc
- Salesforce
- Microsoft Office
Private Banking Advisor, AS
Deutsche Bank —Delhi, Delhi
- Full-time
- English
- Communication skills
- Health insurance
Sr. Sales Executive (Laboratory Equipment Division)
Toshvin Analytical —Mandhela Kalan, Delhi
- Email
- B.Sc
- English
- Master's degree
HSO India | Lead CRM Developer | 10+ Years
HSO Group B.V. —Delhi, Delhi
- Remote
- Azure
- DevOps
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
Senior Principal/ Principal Engineer - Civil & Structural
Air Liquide —Delhi, Delhi
- Full-time
- AutoCAD
- Microsoft Office
- Master's degree
Principal Engineer I - Electrical
Air Liquide —Delhi, Delhi
- Full-time
- English
- Master's degree
- Project management

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Product Lead – Conversational AI & CX Solutions
ICCS DigX —Noida, Uttar Pradesh
*Technical PRDs:* Proven track record writing PRDs, API integration specs, scope documents, and acceptance criteria that engineering teams executed directly.
₹35,00,000 - ₹48,00,000 a year
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Project Manager - P&C
BirlaSoft —Noida, Uttar Pradesh
Perform project management duties for complex IT projects, including those involving AI solutions, in accordance with PMLC and SDLC processes.

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IT Services Sales (Enterprise Accounts) - North region

Bosch Group -
New Delhi District, Delhi

Quick apply

Job details

Full-time

Qualifications

Engineering
Upselling
Data analysis skills
Microsoft Office
Master's degree
Sales
MCA
Bachelor's degree
Enterprise sales
Business Administration
MBA

Full job description

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Position Title: Sales / Account Management (Digital IT and Engineering Solutions)
Location: Delhi - NCR

? Role Overview

We are looking for an experienced and relationship-driven Sales Executive to manage and grow existing accounts as well as Hunt new Logos in the Enterprise accounts also some Govt./PSU accounts. This role requires a deep understanding of enterprise client needs, especially in the Digital IT services and Engineering and Embedded solutions consulting, experience in Govt./PSU accounts will be an added advantage

You will act as a trusted advisor to Enterprise stakeholders, driving account expansion through cross-selling, upselling, and value-based engagement.

? Key Responsibilities

Account Ownership: Manage Enterprise accounts (+Govt/PSU accounts), ensuring strong relationships with key stakeholders including CXOs, delivery heads, procurement, and IT leadership.
Revenue Growth: Identify and execute upsell and cross-sell opportunities across business units and geographies within each account.
Customer Success: Maintain high customer satisfaction by ensuring smooth delivery, resolving issues, and aligning solutions with business outcomes.
Relationship Management: Build multi-threaded relationships within each Account, focusing on strategic engagement and long-term value creation.
Collaboration: Work closely with delivery, pre-sales, solution architects, and marketing teams to create compelling proposals and presentations.
Account Planning: Create and maintain strategic account plans with clear goals, stakeholder maps, and revenue forecasts.
Governance and Reviews: Lead regular QBRs (Quarterly Business Reviews) and executive briefings with clients.
Market Insight: Stay current on market trends, challenges, and shifts in outsourcing or capability center strategies.

? Key Success Metrics

Revenue growth (YoY) within assigned GIC accounts
Customer satisfaction (CSAT/NPS)
Expansion of footprint (number of business units served)
Account retention and renewal rates
Number of successful upsell/cross-sell deals

? Why Join Us?

Opportunity to work with Fortune 500 GICs across global markets
Influence the digital transformation journeys of world-class enterprises
Collaborative and growth-driven work culture
Competitive compensation and career progression opportunities

Qualifications

Educational qualification:

Preferred Qualifications

Bachelor’s degree in Engineering or MCA
MBA or equivalent is a plus

Required Skills & Qualifications

Experience: 10–15 years in direct enterprise sales, account management, or client success roles—preferably in IT services, consulting, or SaaS companies.
Govt/PSU Experience: Prior experience managing or selling to Govt./PSU will be an added advantage.
Stakeholder Engagement: Proven ability to build trust with senior executives and influence decision-makers.
Sales Acumen: Strong knowledge of sales processes, account farming techniques, and strategic account management.
Analytical Thinking: Ability to identify growth areas through data analysis and customer insight.
Communication: Excellent verbal, written, and presentation skills.
Tools: Familiarity with CRM platforms , MS Office, and virtual sales collaboration tools.

Additional Information

Role: IT Services Sales (Enterprise Accounts) - North region
Location: Delhi - NCR

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head of customer success jobs in delhi delhi

IT Services Sales (Enterprise Accounts) - North region

AI Project Manager

Sales Manager - Animal Nutrition, Vitamins and Carotenoids

Private Banking Advisor, AS

Sr. Sales Executive (Laboratory Equipment Division)

HSO India | Lead CRM Developer | 10+ Years

Senior Principal/ Principal Engineer - Civil & Structural

Principal Engineer I - Electrical

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