Shivane Pune Maharashtra It head Jobs – 107 Open Jobs Today

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Delivery Infrastructure Transformation Head

Wipro Limited -
Pune, Maharashtra

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Job details

Fresher

Qualifications

Knowledge management
Information security
Application development
Project management
Quality assurance
Conversion optimization
Agile

Full job description

Job Description

Job Title: Delivery Infrastructure Transformation Head

City: Pune

State/Province: Maharashtra

Posting Start Date: 5/25/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Delivery Transformation Head

Joining Location: Bengaluru/ Bangalore

Role & Responsibility

You are responsible for the successful execution of a low to medium complexity program & its profitability. In this role you require understanding of the individual program and how it interacts with other programs. You are also responsible for customer satisfaction and to some extent to the commercial growth within the account. In this role, you will be required to have the following knowledge and expertise: Financial - Manage Gross margin achievement, bonus & penalties, for the Program - Adhere to project cash flow schedule Offering/competency - Ensure an increase in project effort charged to domain experts - Formulate an appropriately structured Governance framework for the account in which he/she is the sole Program manager. Else work as per the governance framework defined by the Program Director - Create a clearly defined and documented escalation mechanism in place - Ensure governance ties in with Scope/Change Management Delivery/Customer satisfaction - Lead and own the Program Delivery (schedule/risk/issues/changes/dependencies) - Help establish the required execution and project methodologies synergizing customer and Wipro methodologies for meeting Program Quality-Cost-Delivery schedule - Manage operational parameters of the program as signed off ( ppc, offshore- onsite mix, utilization, bulge) - Manage customer escalations People - Lead planning workshops and program steering committee meetings - Develop and mentor project managers and PMO for exceptional performance from team members to improve performance - Manage & Control employee attrition rate Brand Building Initiatives - Participate in initiatives which help in building Wipro Brand and developing progressive delivery.

You are required to have the following prerequisites to be suitable for this role. Certifications and educational qualifications: - PgM Growth Center Assessment Knowledge: - Good understanding of Business Process, contractual terms and legal implications. - Operational knowledge about activities that create value for the customer such as Off shoring model, Global program management, consulting processes, Wipro way etc. - Broad understanding of the industry area/domain, technology solutions is a must. - Must have familiarity with core services, solutions and technologies of the organization. - In-depth understanding of one or two domains and technology areas is preferable. - Expertise in particular industry may be advantageous but not mandatory. Work Experience: - More than 10 years of overall experience in the IT industry, primarily in project management with atleast 18 months as a Project Manager. - Experience of managing large projects (2 - 4 Mn USD p.a) - Experience of managing a 2 to 5 Mn USD Application Development / System Integration Program - Experience of managing a 5 to 10 Mn USD Application Maintainence Program Skills: - Client Centricity - Execution Excellence - Collaborative Working - Nurturing People - Passion for Results - Strategic Perspective - Stakeholder Management - Managing Complexity - Problem Solving & Decision Making - Influence

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Delivery Management
- Ensure seamless delivery of projects in a Mega Ã¢ÂÂ Gamma/ Key Growth Account
  - Drive and deploy account/ project delivery structure by evaluating the budget, costs, risks and staffing requirement
  - Ensure 100% compliance to Project SLAÃ¢ÂÂs, information security protocols etc (all customerÃ¢ÂÂs contractual obligations)
  - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
  - Ensure adherence to program/ project charter in terms of schedule, quality, efforts and cost
  - Drive account health across projects by conducting periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
  - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the account/ project requirement
  - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
  - Collaborate and influence internal key stakeholders to ensure fulfillment, technology support and flawless delivery of projects

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Client Relationship Management
- Engage with client to opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients and enhance share of business
- Conduct regular customer connects (meetings/ visits/ video-conference) and Management Review Meetings (MRM) with client management/engagement managers to understand customerÃ¢ÂÂs current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
- Identify and close early warnings on a project to avoid any customer escalations
- Plan and conduct Quarterly Business Reviews (QBR) with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
- Design, monitor and share account performance dashboards/ reports with the clients periodically
- Drive delivery transformation with client engagement managers to adapt to new delivery models and instill new ways of working in customer organization
- Share WiproÃ¢ÂÂs capability and initiatives that may support/ fulfill customerÃ¢ÂÂs needs
Delivery governance across the accounts/ projects
- Review MIS and reports to monitor and track overall project/ account delivery management
- Conduct periodic reviews with the team (DMÃ¢ÂÂs/PMÃ¢ÂÂs) on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects
- Resolve project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
- Review and monitor revenue allocations/ realization to avoid OB revenue leakage
- Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at an account level during reviews highlighting any critical project escalations and potential risks

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Enable revenue growth of an account within a vertical
- Identify opportunities for deployment of new technology, growth solutions and services in the account by bringing SL practices/ other capabilities for client solutioning
- Engage with existing customers to identify new business opportunities and increase the existing portfolio for an account by providing relevant solutions in order to increase delivery driven revenue
- Support pre-sales team to create and propose relevant solutions to the customer requirements/ request for proposals for a project in an account
- Support sales team with acquisition and traction of new deals by understanding the customer needs thereby ensuring higher conversion rate
Operational Excellence
- Automation Focus
  - Drive automation charter and related initiatives in an account
  - Develop, drive and deploy automation led solutions and service improvements to deliver value added services to the customers thereby driving customerÃ¢ÂÂs business forward
  - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery
- Innovation Focus
  - Deploy new ways of working (Agile, DevOps etc) on the projects to improve quality, delivery speed and productivity parameters
  - Drive value adds and BVMs; showcase them to customer in MRM & QBR to drive growth
  - Plan for periodic idea campaign at account level and share the top ideas with customer during MRM / QBR
- Drive and deploy Knowledge Management across the account
  - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within an account
  - Deploy the WiproÃ¢ÂÂs knowledge management portal across the account and monitor & track trainings

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Capability Development and Talent Pipeline Creation
- Demand forecasting in line with business requirements
  - Spearhead quarterly demand forecasting and resource planning aligned to requirements of the account/ projects
  - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team
- Lead upskilling initiatives across the account
  - Prioritize and identify essential skills required across accounts/ projects to facilitate and drive right supply chain across the account
  - Partner with competency group and talent transformation team to drive upskilling initiatives within an account
  - Support workforce transformation team to identify and deploy multi-skilling upgradation model for all account employees
  - Drive towards 100% mandatory training compliance for the target population within an account
  - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations
  - Quarterly connect with critical talent to understand their aspirations and create their learning maps along with project managers and HRBP
- Fresher engagement program
  - Ensure a stable arrangement and assimilation of rookie within an account in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc)

Mandatory Skills: Delivery Management .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

it head jobs in shivane pune maharashtra

Delivery Infrastructure Transformation Head

Senior Director - Head Application Development

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