Kolkata West Bengal Customer relations manager Jobs – 95 Open Jobs Today

Senior Manager – Office Administration & Customer Relation
Tracia Sicura LLP —Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- Team management
Quick apply
Management Trainee - RTR (VAT)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
ADMIN EXECUTIVE
B.S.B International —Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Sales
- B.Sc
- English
Quality Control and Assurance
UPTALENT —Howrah, West Bengal
- ₹40,000 - ₹60,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
13d
Assistant Manager - RTR (VAT)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Associate Trainee-Sales & Services
Malabar Group —Kankurgachi, Kolkata, West Bengal
AM-AP
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Management Trainee - Order to Cash (Credit)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Assistant Manager - Order to Cash (Credit)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Principal Consultant –Salesforce Tech Lead
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- English
Quick apply
14d
Assistant Manager Housekeeping
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- No experience needed
- 12th Pass
- Cleaning
Management Trainee - Order to Cash (Billing)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- ERP systems
- English
Quick apply
Area Sales Manager & Sales Executive
Auto Pickup Petro Chem —Kolkata, West Bengal
- CRM software
- Sales
- Microsoft Office
Dir-Sales (MICE)
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- Sales
- Bachelor's degree
Senior Principal Consultant -GenAI Solution Architect
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
9d
Sous Chef- Western
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- 12th Pass
- Communication skills
12d
Process Developer - Record to Report (Generalist)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Business Development Executive/Manager
Aarna IT Solutions Pvt. Ltd. —Kolkata, West Bengal
- Email
Process Developer- Record to Report
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Guest Service Associate - Front Office
AccorHotel —Kolkata, West Bengal
- Weekend availability
- Hospitality
- Customer service
- 12th Pass
- Flexible schedule
Quick apply

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Senior Manager – Office Administration & Customer Relation

Tracia Sicura LLP
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹20,000 - ₹35,000 a month

Qualifications

Microsoft Office
Administrative experience
Team management
Organizational skills
Business Administration
Diploma
Communication skills
Office experience

Full job description

Job Summary

We are looking for a dynamic and responsible professional lead and manage overall office administration, customer relationship management, collections, and operational coordination. The ideal candidate will be responsible for ensuring smooth office functioning, maintaining strong customer relationships, managing receivables, and leading internal coordination across departments to support business objectives.

This is a leadership role requiring strong administrative, communication, and organizational skills with the ability to handle day-to-day office operations independently.

Key Responsibilities

Office Administration & Operations

Oversee and manage day-to-day office operations and administrative functions.
Ensure smooth functioning of office infrastructure, facilities, and resources.
Manage office supplies, vendor coordination, and administrative procurement.
Maintain records, documentation, and office compliance requirements.
Coordinate with internal teams for seamless operational execution.

Customer Relationship Management

Build and maintain strong relationships with customers and clients.
Act as the primary point of contact for customer communication and support.
Address customer concerns, escalations, and service-related issues promptly.
Ensure high customer satisfaction and retention.

Collections & Receivables Management

Monitor outstanding payments and follow up with customers for collections.
Coordinate with finance/accounts for payment reconciliation.
Maintain collection records and prepare periodic reports.
Support in reducing overdue receivables and improving collection efficiency.

Team Coordination & Leadership

Supervise office staff and ensure effective task execution.
Allocate responsibilities and monitor team performance.
Foster a disciplined and productive work environment.
Support management in implementing operational improvements.

Reporting & Compliance

Prepare MIS reports related to office operations, customer interactions, and collections.
Ensure adherence to company policies and operational procedures.
Maintain confidentiality of company and customer information.

Required Skills & Qualifications

Diploma in Business Administration, Management, Commerce, or related field.
Proven experience in office administration, customer handling, and operational management.
Strong communication and interpersonal skills.
Good leadership and team management abilities.
Strong organizational and multitasking skills.
Proficiency in MS Office, email communication, and office documentation.
Ability to work independently and take ownership of responsibilities.

Preferred Experience

3-7 years of experience in office administration, operations, customer relations, or similar managerial roles.

Key Attributes

Leadership mindset
Problem-solving ability
Strong follow-up and accountability
Customer-centric approach
Operational discipline
Decision-making capability

Location

Kolkata

Employment Type

Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer relations manager jobs in kolkata west bengal

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Principal Consultant –Salesforce Tech Lead

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Senior Principal Consultant -GenAI Solution Architect

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Process Developer - Record to Report (Generalist)

Business Development Executive/Manager

Process Developer- Record to Report

Guest Service Associate - Front Office

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