Role description
Role Summary:
The Azure L3 Engineer will be responsible for managing optimizing and supporting missioncritical Azure cloud environments This role involves handling complex technical escalations leading P1P2 incident calls engaging directly with clients and mentoring L1L2 engineers The engineer will ensure stability scalability and security across Azure services while driving automation cost optimization and adherence to operational standards
Key Responsibilities
Lead and troubleshoot highpriority P1P2 incidents ensuring quick resolution and clear communication to clients and stakeholders
Manage and maintain Azure infrastructure including Virtual Machines Virtual Networks Load Balancers Azure AD and Azure Storage
Support and administer key Azure services such as App Services Kubernetes Logic Apps Key Vault and Azure Monitoring tools
Perform advanced troubleshooting for issues escalated by L1 and L2 teams across compute network storage and identity services
Implement infrastructure automation through Azure ARM templates Bicep PowerShell or Terraform
Monitor resource utilization health and performance using Azure Monitor Log Analytics and Application Insights
Ensure compliance with cloud governance security policies and cost management best practices
Collaborate with crossfunctional teams to design and implement highavailability faulttolerant environments
Create and maintain detailed documentation including SOPs architecture diagrams and technical runbooks
Mentor and coach L1L2 engineers through technical sessions reviews and escalation handling
Participate in capacity planning patch management and disaster recovery exercises
Participate in shift rotations ensuring coverage for 24x7 operations across environments
Required Skills Experience
Extensive handson experience with Azure cloud infrastructure and services VMs VNet NSG Load Balancer Bastion App Gateway and PaaS services like WebApp Function Logic EventHub Cognitive Services etc
Strong knowledge of Azure Active Directory Identity Management RoleBased Access Control RBAC and security best practices
Proficiency in automation and scripting tools including PowerShell Azure CLI ARM templates or Terraform
Experience in managing Azure Monitoring tools and proactive issue resolution
Good understanding of Azure networking hybrid connectivity VPN ExpressRoute and firewall configurations
Experience with Azure App Services SQL databases Containers AKS and serverless offerings Logic Apps Functions
Ability to perform root cause analysis and implement preventive measures
Proven experience managing incident bridges and communicating technical details effectively to clients
Familiarity with DevOps pipelines CICD integrations and monitoring using Azure DevOps or Jenkins
Knowledge of ITIL processes and experience working in enterprisescale cloudbased environments
Key Competencies
Strong documentation skills to create and maintain detailed technical reports RCA documents and SOPs
Effective communication and clientfacing abilities to manage incident calls status reports and escalations
Skilled in leading and driving P1P2 calls under pressure while coordinating between multiple teams
Leadership and mentoring skills to guide and train L1 and L2 engineers
Analytical and problemsolving mindset focused on continuous improvement and accountability
Certifications Qualifications
Bachelors degree in Computer Science Information Technology or related field
Microsoft Certified Azure Solutions Architect Expert or Azure Administrator Associate preferred
Certification in automation or DevOps tools Terraform Ansible Jenkins desirable
ITIL Foundation certification is an added advantage
Experience Required: 7 to 12 Years
Location: Hyderabad
Skills
Mandatory Skills : Azure Active Directory, F5 Load Balancer,Virtual Machine,NSG,Bastion,App Gateway,PAAS,Event Hub,Identity Management, RBAC,PowerShell, Terraform,
Good to have AKS and CICD Pipeline.
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
