Kolkata West Bengal Retail sales manager Jobs – 91 Open Jobs Today

Senior Executive-Sales & Services
Malabar Group —Kolkata, West Bengal
Sales Representative
Kokuyo Camlin —Kolkata, West Bengal
Associate Trainee-Sales & Services
Malabar Group —Kankurgachi, Kolkata, West Bengal
Sales Girl
Beyond Desire —Barasat, West Bengal
- ₹12,000 - ₹14,000 a month
- Urgently hiring
- Sales
- Customer service
- 12th Pass
Quick apply
Therapy Business Manager | GI Maxima | Siliguri
Abbott Laboratories —Kolkata, West Bengal
- Full-time
Credit Manager-Commercial Vehicle-Credit - Kolkata-Avani Signature -JM
TATA Capital —Kolkata, West Bengal
- Full-time
- Master's degree
- MBA
Sales Man Assistant
Delmarchio Eyewear —Howrah, West Bengal
Business Executive
BIOSTIGE HEALTHCARE —Howrah, West Bengal
- ₹12,301.37 - ₹15,243.91 a month
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Life insurance
Quick apply
1d
Relationship Manager- Life Insurance
AUM Capital Market Pvt. Ltd. —Kolkata, West Bengal
- ₹30,000 - ₹40,000 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Cell phone reimbursement
Quick apply
8d
MEDICAL REPRESENTATIVE JOB FOR FRESHERS
NEMESIS MR TRAINING —Shrirampur, West Bengal
- ₹12,039.47 - ₹18,975.46 a month
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
Business Development Manager – Enterprise Telephony / CPaaS / AI Communication Solutions
Web Spiders —Kolkata, West Bengal
- Full-time
- Sales
- In-person
- AI
14d
Senior Field Executive FMCG
SM Ice Cream MArt —Thakur Pukur, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Microsoft Office
- 12th Pass
- Commuter assistance
- Cell phone reimbursement
Quick apply
Retail Partner
Bajaj life insurance —New Town, Kolkata, West Bengal
- From ₹20,500 a month
- Full-time
- Management
- Business development
- In-person
- Health insurance
- Paid time off
Quick apply
Senior SAP Business One (SAP B1) Implementation Consultant / Project Manager
Ingold Solutions Private Limited —Kolkata, West Bengal
- ₹40,000 - ₹80,000 a month
- Full-time
- PMP
- SQL
- Project management
- Health insurance
- Life insurance
Quick apply
9d
Accountant
VLS Eyecare —Kolkata, West Bengal
- ₹18,000 - ₹23,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Associate Customer Service Manager
LetsTransport —Kolkata, West Bengal
- Full-time
- Customer service
Customer Relationship Manager (CRM)
Paridhan group —Kankurgachi, Kolkata, West Bengal
- From ₹15,000 a month
- Sales
- Customer service
- English
Quick apply
1d
Field Sales Executive
Meadowkart Private Limited —Kolkata, West Bengal
- From ₹15,000 a month
- Call employer
- Sales
- 12th Pass
- Bachelor's degree
- Flexible schedule
Quick apply
14d
Field Sales Development Manager
Maruti Suzuki India Ltd —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Sales
- Master's degree
Sales Executive
Delmarchio Eyewear —Howrah, West Bengal
- Weekend availability
- Customer service
- Basic math
- Travel
- Flexible schedule

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Senior Executive-Sales & Services

Malabar Group -
Kolkata, West Bengal

Apply Now

Job details

Full job description

Job Code

MGD2077

Designation

Senior Executive-Sales & Services

Business Vertical

Malabar Gold & Diamonds

Job Summary

Sales and Customer

Responsible to achieve the individual sales target and execute the company’s strategies to enhance the store’s profit.
Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
Drive sales through the engagement of customers through suggestive selling by building their confidence.
Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.
Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
Understand & handle queries and complaints of the customer and address them with the right solution.
Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
Gather feedback from customers or prospects and share it with the Manager for business improvement.
Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.

Schemes

Inform the customers on special offers and take steps to enroll maximum customers in various schemes.
Support customers in the scheme opening process and help with customer purchase against scheme balance
Create Advance customer profiles in the system and facilitate the enhancement of advances by the customers.

Customer Order Management

Coordinate the order placement of customer orders to respective SCM/MBMG via OMS software in order to ensure on time delivery.

Stock

Count & tally the stock on a daily basis and record the opening stock and closing stock in the section allotted.
Transfer the stock to the locker daily and ensure that ornaments are handled with care.
Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.

Work area & Display

Execute all visual merchandising guidelines with respect to display and presentation of products within the store and maintain the quality and freshness of the same
Ensure safety of jewellery displayed to customers and communicate any abnormal incident promptly to the superiors.

Marketing

Generate customer leads and increase customer footfall.
Call & invite customers and leads to visit the Store especially during product exhibitions, promotional events/campaigns, etc.
Support the in-store team in event management and product exhibitions in order to engage the target audience and proper delivery of the messaging of the event.
Build awareness of the products and services provided by the competitors, update product knowledge, and inform superiors about the latest trends in the market.
Assist in BTL marketing.

Internal process

Adhere to the company grooming standards and exhibit professionalism in appearance, behaviour, and in interactions with customers and team members.
Ensure adherence to the standard operating procedures and cost-effective practices undertaken in the store.
Prepare reports of sales data and submit them to Senior Management as and when required.

People development

Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
Continuously strive for self-development by actively seeking opportunities for growth.
Ensure adherence to timelines for completion of the performance appraisal for self.
Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.

Functional Area

Retail Sales

Location

Kolkata

State

West Bengal

Country

INDIA

Educational Qualification

GRADUATION

Age

33 years

Experience

4 to 5 Years

Salary Range

As per industry standard (INR)

Apply Now

Refine Your Search

retail sales manager jobs in kolkata west bengal

Senior Executive-Sales & Services

Sales Representative

Associate Trainee-Sales & Services

Sales Girl

Therapy Business Manager | GI Maxima | Siliguri

Credit Manager-Commercial Vehicle-Credit - Kolkata-Avani Signature -JM

Sales Man Assistant

Business Executive

Relationship Manager- Life Insurance

MEDICAL REPRESENTATIVE JOB FOR FRESHERS

Business Development Manager – Enterprise Telephony / CPaaS / AI Communication Solutions

Senior Field Executive FMCG

Retail Partner

Senior SAP Business One (SAP B1) Implementation Consultant / Project Manager

Accountant

Associate Customer Service Manager

Customer Relationship Manager (CRM)

Field Sales Executive

Field Sales Development Manager

Sales Executive

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