thiruvananthapuram kerala customer engineer Jobs – 88 Open Jobs Today

Senior Technical Manager — Product Validation (Smart Wearables)
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Management
- Computer Science
- Engineering
Quick apply
Tele Calling Executive{Civil Engineer}
GreatskillInnovation Int Pvt Ltd —Thiruvananthapuram, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Sales
- Salesforce
- In-person
- Cell phone reimbursement
Quick apply
Staff Software Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Salesforce
- DevOps
- Java
Quick apply
Lead I - Embedded Software
UST Global —Thiruvananthapuram, Kerala
- Windows
- Analysis skills
- C++
SERVICE ENGINEER DIESEL GENERATOR
Unicorn Power Solutions Pvt. Ltd —Thiruvananthapuram, Kerala
- ₹13,000 - ₹15,000 a month
- Full-time
- Up to 50% travel
- Electrical experience
- Travel
Quick apply
Senior Manager, Engineering
ThoughtSpot —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Research
- Master's degree
- JavaScript
Lead Engineer - Embedded
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Schematics
- Agile
- Linux
Quick apply
Senior Pre-Sales Engineer-ELV
Ital Solutions Private Limited —Ambalamukku, Thiruvananthapuram, Kerala
- Full-time
- AutoCAD
- Microsoft Excel
- Schematics
Quick apply
Civil Engineer Trainee
Sree Dhanya Homes —Kaudiar, Kerala
- Up to ₹12,000 a month
- Full-time
- Civil engineering
- Bachelor's degree
- Travel
Quick apply
10d
Principal Architect
IBS Software —Thiruvananthapuram District, Kerala
- Java
- Databases
- AWS
- Health insurance
6d
Lead Edge AI Engineer
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- C++
- AI
- Communication skills
Quick apply
Lead II - Data Engineering
UST Global —Thiruvananthapuram, Kerala
- Azure
- DevOps
- SQL
Senior UX Expert
Elixr Labs —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Powerpoint
- Marketing
- Data analysis skills
- Health insurance
Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST Global —Thiruvananthapuram, Kerala
- Salesforce
- SQL
- AWS
Lead I - Data Engineering (Python/Pyspark, Azure Databricks)
UST Global —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Release Specialist
Claidroid —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Access
- DevOps
- AWS
- Health insurance
SERVICE ENGNEER
M-TRANS DIGITAL PVT LTD —Thiruvananthapuram Pettah, Thiruvananthapuram, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- Electrical experience
- Health insurance
- Paid time off
Quick apply
14d
Project Manager/Team Head
Ital Solutions Private Limited —Ambalamukku, Thiruvananthapuram, Kerala
- Full-time
- System design
- Project management
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Service Sales Executive
Cyrix Healthcare —Thiruvananthapuram, Kerala
- English
- In-person
- Diploma
Senior Software Engineer – Embedded
Trenser —Thiruvananthapuram, Kerala
- Software troubleshooting
- C++
- Bachelor's degree
Quick apply

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Senior Technical Manager — Product Validation (Smart Wearables)

Quest Global -
Thiruvananthapuram, Kerala

Quick apply

Job details

Full-time

Qualifications

CI/CD
Succession planning
Management
Computer Science
Internet of things
Engineering
System design
Continuous integration
Agile
Leadership
Communication skills
Software architecture

Full job description

Job Requirements

This is a senior leadership opportunity for a driven and experienced Engineering Manager to own and grow a high-performing offshore engineering team on a strategically critical customer project. The role carries a dual mandate: you will be the primary leader responsible for the offshore team's day-to-day delivery, culture, and professional growth, while simultaneously serving as an active member of the project's leadership team to shape strategy, influence decisions, and drive long-term account growth.

This position demands a rare combination of strong people leadership, delivery ownership, technical credibility, and executive-level stakeholder management. You will be the bridge between the offshore team and the broader project leadership, ensuring that the team's work is tightly aligned with customer goals and that the offshore function is recognized as a strategic asset — not merely an execution arm.

Key Responsibilities

1. Organizational & People Management

Team Building: Build, lead, and manage a 25–35 member offshore engineering organization comprising Team Leads, Software Engineers, Automation Specialists, and QA Engineers.
Structure & Planning: Define the organizational structure, roles, hiring plans, and onboarding processes to build a robust and scalable team aligned to project goals.
Performance Management: Own all managerial activities including goal setting, resource allocation, performance reviews, career development planning, and succession planning.
Training & Development: Establish structured training programs to continuously upskill the team in domain-specific technologies, project methodologies, and engineering best practices.

2. Program & Delivery Management

End-to-End Ownership: Own the complete delivery of the offshore team's contributions to the customer project across multiple development cycles, from planning through execution.
Strategic Planning: Define delivery strategies, milestones, staffing plans, budgets, and risk management frameworks in collaboration with the project leadership team.
Execution Oversight: Oversee all development and validation phases, ensuring timely delivery of milestones while maintaining quality, compliance, and cost objectives.
Stakeholder Communication: Act as the primary operational interface between the offshore team and onshore counterparts, managing escalations and providing transparent reporting to project leadership.

3. Technical Strategy & Governance

Technical Direction: Define the long-term technical roadmap for the offshore team, aligned with the overall product strategy, technology evolution, and customer requirements.
Architectural Oversight: Approve solution architectures, automation strategies, tooling investments, and infrastructure decisions to ensure they are scalable and maintainable.
Quality & Compliance: Review code quality metrics, defect trends, performance data, and compliance readiness at a leadership level, ensuring the team maintains the highest engineering standards.
Governance: Provide technical direction through Team Leads and Senior Engineers, with focus on governance, mentorship, and strategic oversight rather than routine hands-on execution.

4. Cross-Functional & Project Leadership

Leadership Participation: Serve as a core member of the project leadership team, representing the offshore organization in executive meetings, program steering committees, and customer-facing forums.
Influence & Alignment: Influence product design and architectural decisions based on technical feasibility, risk assessments, and quality insights from the offshore team.
Global Collaboration: Drive seamless collaboration between the offshore team, onshore engineering, Product Management, Quality, and the customer's technical stakeholders across geographies and time zones.

5. Business & Strategic Growth Contributions

Strategic Planning: Support long-term organizational planning, headcount forecasting, and capacity expansion strategies for the offshore team.
Account Growth: Identify and contribute to opportunities to grow the scope and strategic value of the offshore team's contribution to the customer account.
Mentorship: Mentor mid-level managers and team leads to build a sustainable leadership pipeline within the offshore organization.

Work Experience

Qualifications & Experience

✔. Required Qualifications

Total Experience: 15+ years in software engineering, with at least 4–5 years in a people management or engineering leadership role.
Offshore Team Leadership: Demonstrated experience in building, scaling, and managing offshore or distributed engineering teams of 20+ members.
Customer-Facing Delivery: Proven track record of delivering complex engineering projects in a client-facing or managed services environment.
Technical Depth: Strong foundational knowledge of software architecture, system design, and modern engineering practices (Agile, CI/CD, Cloud, Microservices).
Stakeholder Management: Exceptional ability to manage relationships with senior stakeholders, including customers, executives, and cross-functional partners.
Communication: Outstanding written and verbal communication skills, with the ability to present complex information clearly to both technical and non-technical audiences.

✦. Preferred Qualifications

Domain Experience: Prior exposure to domains such as embedded systems, IoT, wearable technology, or hardware-software integration is a strong advantage.
Global Delivery Model: Experience working in a global delivery model with structured onshore-offshore collaboration frameworks.
Quality Frameworks: Familiarity with quality and compliance frameworks (e.g., ISO standards, industry-specific certifications).
Education: Degree in Engineering, Computer Science, or a related discipline is preferred.

Leadership Competencies

The ideal candidate will demonstrate the following leadership qualities:

Competency

What We Look For

People-First Leadership

Builds trust, invests in team growth, and creates an environment where people thrive and do their best work.

Strategic Thinking

Sees beyond immediate delivery to shape the long-term direction of the team and the customer engagement.

Execution Excellence

Drives accountability, removes blockers, and ensures commitments are met with discipline and consistency.

Influence Without Authority

Navigates complex, matrixed organizations and drives alignment across teams, geographies, and stakeholder groups.

Customer Centricity

Deeply understands customer goals and consistently orients the team's work toward delivering measurable customer value.

Resilience & Adaptability

Thrives in ambiguity, manages change effectively, and keeps the team focused and motivated under pressure.

Quick apply

Refine Your Search

customer engineer jobs in thiruvananthapuram kerala

Senior Technical Manager — Product Validation (Smart Wearables)

Tele Calling Executive{Civil Engineer}

Staff Software Engineer

Lead I - Embedded Software

SERVICE ENGINEER DIESEL GENERATOR

Senior Manager, Engineering

Lead Engineer - Embedded

Senior Pre-Sales Engineer-ELV

Civil Engineer Trainee

Principal Architect

Lead Edge AI Engineer

Lead II - Data Engineering

Senior UX Expert

Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

Lead I - Data Engineering (Python/Pyspark, Azure Databricks)

Release Specialist

SERVICE ENGNEER

Project Manager/Team Head

Service Sales Executive

Senior Software Engineer – Embedded

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