Kudghat Kolkata West Bengal Customer service representative Jobs – 83 Open Jobs Today

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Remote
- Google Suite
- Customer service
- Bachelor's degree
Customer Service Associate – Outbound Support (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Senior Associate - Global Client Services
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Customer Care Assistants / Supervisor
Purwanchal Nagarik Samity —Kolkata, West Bengal
- Supervising experience
- Bachelor's degree
Customer Support Representative – International Chat Process (English) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- English
- Bachelor's degree
- Typing
- Commuter assistance
Customer Service Associate – Voice Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- CRM software
- English
- 12th Pass
Customer Support Associate
Prodigypreneurs Media Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Customer Service Associate – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- Customer service
- English
- Bachelor's degree
Customer Service Associate – Outbound Verification – (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Night shift
- Microsoft Excel
- Microsoft Outlook
- Windows
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
- Customer service
- Bachelor's degree
Junior Customer Support Officer - Thermal (Hysil)
Calderys —Kolkata, West Bengal
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
Customer Service Associate – Premium Voice Process – Kolkata, West Bengal
Fusion CX —Salt Lake, Kolkata, West Bengal
- Customer service
- English
- 12th Pass
Customer Service Representative - Driver Support
RidenRoll —Kolkata, West Bengal
- Bilingual
- CRM software
- Spanish
Quick apply
Customer Service Associate (Hospitality – Hotel Booking Sales) – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- CRM software
- Sales
- Customer service
- Commuter assistance
Customer Service Agent
Pemlix Technology Solutions Pvt.ltd —Kolkata, West Bengal
- ₹10,000.00 - ₹15,887.35 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply
Customer Service Associate – Retail – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- Customer service
- English
- 12th Pass
Trainee Customer Service Associate – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- Nursing
- English
- Bachelor's degree
Assamese Speaking DRA Certified Customer Service Associate (CSA) – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Customer service
- English
- Bachelor's degree
Customer Service Associate – Energy & Utility – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Rotational shift
- Microsoft Excel
- Customer service
- English
Customer Support Agent For Nepali Language Required
Gear Inc. —Kolkata, West Bengal
- Weekend availability
- English
- Bachelor's degree
- Typing
Quick apply

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Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Google Suite
Customer service
Slack
Technical support
Bachelor's degree
Typing
Communication skills

Full job description

Are you analytical, detail-oriented, and passionate about maintaining academic integrity? Fusion CX is hiring for the role of Proctor – Exam Monitoring Specialists for our Customer Service (Education Support) division in Kolkata. This role is ideal for individuals with a strong sense of responsibility, observation, and professionalism who can ensure fairness and compliance in online examinations. If you’re seeking exam monitoring jobs in Kolkata, education support roles, or EdTech customer service careers, this is your opportunity to join a growing global CX organization.

Job Description:

About the Role

As a Proctor – Exam Monitoring Specialist, you will play a key role in supervising online exams, enforcing academic guidelines, and upholding institutional standards. Using advanced AI monitoring tools and live video/audio feeds, you will identify potential irregularities, assist test-takers with basic issues, and ensure the overall security and integrity of the testing process.

Key Responsibilities

Responsibilities of a Proctor or Examination Monitoring Specialist include:

Monitor exam sessions through software and live video/audio feeds.
Verify the test-taker’s identity and confirm correct exam session details.
Identify and flag any potential academic misconduct, including the use of unauthorized resources, websites, or devices.
Verify that each test-taker is taking the correct examination and is fully complying with all established guidelines and instructions.
Support test-takers with basic technical queries and escalate complex issues appropriately.
Report all observed or flagged suspicious behaviors to the designated personnel or relevant departments promptly, and document all activities and maintain accurate, confidential records.
Ensure strict adherence to institutional and organizational testing policies.
Uphold professional conduct, neutrality, and confidentiality throughout all interactions.

Job Requirements:

Required skills and qualifications needed to join this education support role as an exam monitoring Proctor in Kolkata:

Required Skills & Qualifications

Two to four years of experience in customer service or a related field.
Bachelor’s degree or equivalent relevant professional experience.
Intermediate proficiency in computer operations, including G Suite, Slack, and a basic understanding of media players.
Prior experience in the education sector or remote proctoring is preferred.
Experience working in SaaS, EdTech, or technical support environments is strongly preferred.

Additional Qualifications

Excellent verbal and written communication skills.
Typing speed of at least 50 words per minute.
Ability to work effectively and independently with minimal supervision.
Commitment to maintaining confidentiality; willingness to sign and adhere to a non-disclosure agreement (NDA).
Openness to constructive feedback and the ability to apply it toward ongoing professional development and growth.

Key Competencies

Observation Skills: Sharp ability to detect irregularities or violations quickly and accurately.
Technological Agility: Comfort with using monitoring tools and adapting to new systems.
Problem-Solving: Ability to troubleshoot technical or operational issues efficiently.
Professional Integrity: Commitment to neutrality and confidentiality in exam supervision.
Operational Agility: Ability to stay composed and effective in a fast-paced, high-growth environment.

Why Join Fusion CX?

At Fusion CX, precision and purpose go hand in hand. As part of our education support operations as a Proctor, you will work with global technologies, uphold integrity-driven processes, and contribute to academic fairness worldwide.

Gain hands-on experience in the growing EdTech and remote proctoring sector.
Be part of a team that values vigilance, accountability, and continuous improvement.
Work in a culture that rewards attention to detail and professional excellence.

Looking for remote proctoring jobs, education industry support roles, or exam monitoring careers with a global CX company? Apply now and help Fusion CX set the standard for integrity and quality in online testing as a Proctor or Exam Monitoring Specialist.

Apply Now

Refine Your Search

customer service representative jobs in kudghat kolkata west bengal

Proctor – Exam Monitoring Specialist – Customer Service (Education Support) – Kolkata

Customer Service Associate – Outbound Support (WFO, Kolkata)

Senior Associate - Global Client Services

Customer Care Assistants / Supervisor

Customer Support Representative – International Chat Process (English) – Kolkata, India

Customer Service Associate – Voice Support – Kolkata, India

Customer Support Associate

Customer Service Associate – Kolkata

Customer Service Associate – Outbound Verification – (WFO, Kolkata)

Customer Success Associate

Junior Customer Support Officer - Thermal (Hysil)

Customer Service Associate – Premium Voice Process – Kolkata, West Bengal

Customer Service Representative - Driver Support

Customer Service Associate (Hospitality – Hotel Booking Sales) – Kolkata, India

Customer Service Agent

Customer Service Associate – Retail – Kolkata

Trainee Customer Service Associate – Kolkata

Assamese Speaking DRA Certified Customer Service Associate (CSA) – Kolkata

Customer Service Associate – Energy & Utility – Kolkata

Customer Support Agent For Nepali Language Required

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