Kothrud Pune Maharashtra Customer service representative Jobs – 117 Open Jobs Today

Customer Success Associate
Outmarch —Pune, Maharashtra
- Up to ₹4,00,000 a year
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
1d
Customer Service Representative
Growinity Solutions —Hinjewadi, Pune, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Customer Service Advisor
RioMed —Pune, Maharashtra
- Hybrid work
- Software troubleshooting
- English
- Microsoft Office
- Health insurance
- Paid time off
Specialist - Customer Service (Technical Warranty)
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- Bachelor's degree
- Business Administration
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Management
- Finance
- Bachelor's degree
- Paid time off
1d
Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- Project management
- Bachelor's degree
- SharePoint
Associate Client Service Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Travel
- Communication skills
8d
Customer Care Representative (International Voice Process)
Growinity Solutions —Viman Nagar, Pune, Maharashtra
- Bachelor's degree
- Communication skills
Customer (Supplier) Support Associate - English
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
9d
Customer Support Representative
Optimas Solutions —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Data entry
Quick apply
Customer Success Associate
Celoxis Technologies —Pune, Maharashtra
- Computer Science
- English
- Bachelor's degree
Associate Partner -Customer Engagement
Beghou Consulting —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Salesforce
- Engineering
- Health insurance
- Paid time off
Customer Support Associate for UK, US , AUS and Canadian process
Apex Referrals —Yerawada, Pune, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Support Assistant
SBEM —Pune, Maharashtra
- ₹3,00,000 - ₹3,50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Representative
Infinity data Technologies Pvt Ltd —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Specialist, Client Service Management II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Paid time off
Sr Client Service Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
6d
Japanese Customer Support Associate - JLPT N1 Certified
Mango Global —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a month
- Full-time
- Customer service
- No experience needed
- 12th Pass
Quick apply
4d
Associate Customer Success
Data Axle Solutions Pvt Ltd —Pune, Maharashtra
- CRM software
- Salesforce
- Research
Quick apply
Sr Client Service Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
6d

I want to receive the latest job alerts for customer service representative in kothrud pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near kothrud pune maharashtra

Customer Success Manager jobs in Pune, Maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Customer Care Executive jobs in Bengaluru, Karnataka

Customer Service Representative jobs in Kothrud, Pune, Maharashtra

Customer Service Representative jobs in Kandivali, Mumbai, Maharashtra

Two Wheeler Service Manager jobs in Chennai, Tamil Nadu

Customer Service Representative jobs in Navi Mumbai, Maharashtra

Hybrid Customer Support jobs in Delhi

Customer Service Representative jobs in Salt Lake, Kolkata, West Bengal

Customer Success Manager jobs in Chennai, Tamil Nadu

Virtual Customer Service jobs in Uttar Pradesh

Project Manager jobs in Indore, Madhya Pradesh

Customer Success Manager jobs in Technopark, Thiruvananthapuram, Kerala

Customer Success Manager jobs in Mumbai Central, Mumbai, Maharashtra

Manager, Warehouse jobs in Raipur, Chhattisgarh

Customer Success Manager jobs in Jaipur, Rajasthan

Facilities Manager jobs in Pune, Maharashtra

Customer Service jobs in Cbd Belapur, Navi Mumbai, Maharashtra

Customer Service Representative jobs in Wagle Estate, Thane, Maharashtra

Customer Service Representative jobs in Sakinaka, Mumbai, Maharashtra

Customer Success Associate

Outmarch
Pune, Maharashtra

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year
1 day ago

Qualifications

Customer service
Analysis skills
Bachelor's degree
B2B
Customer support
Account management
Leadership
Communication skills
Time management

Full job description

Job Summary
Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches.

As a key member of our leadership team, you will help craft the company’s customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships.

Objectives of this Role:

Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
Maintain and develop customer success strategies and best practices, as well as customer support content.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning.
Maintain existing customer success metrics and data as directed.

Responsibilities: Owns the overall relationship with customers.

Builds relationships with customers to become a trusted advisor, oversee adoption of Outmarch products and services, and continually promote best practices.
Accelerate the contract renewal process and ensure customer satisfaction.
Manage customer onboarding process.
Own the quality of product and provide feedback to the development team.
Build test plans to ensure product test coverage.
Help troubleshoot product issues.
Create and update Customer Success Playbooks.
Actively monitor implementation success, identify areas for improvement, and strategize with leadership and cross functional teams advocating for the customer.
Accurately maintain a forecast of renewals and a dashboard of customer status.
Answers, evaluates and prioritizes incoming telephone & email requests.
Resolve conflicts and provide solutions to customers promptly.
Assist in driving cross-departmental resolution handling to prevent larger issues.
Collaborates with sales staff to ensure growth attainment and increased footprint.
Work with marketing and sales staff to gather data elements for sales enablement content.

Qualifications:

Bachelor’s degree
1+ years prior experience in renewals, account management, customer success, or another client-facing role in a software company, preferably Software as a Service (SaaS)`
Strong oral and written communication skills.
Strong leadership skills
Ability to handle a heavy workload and multiple projects with frequent interruptions.
Prior experience communicating and strategizing with stakeholder level primary contacts.
Must be comfortable working in a fast-growing startup SaaS environment.
Experience working with cross-functional teams (e.g. Sales, Engineering, Marketing, Services)
Strong attention to detail and time management

Why you should apply: A great team-oriented environment.

The freedom to be creative and make a difference.
As a key member of the team, you will directly help shape the future of retail solutions.
You will be surrounded by passionate entrepreneurs who have lots of experience in solving real-world problems! We’re a small, tight-knit team doing big things.
We value the curiosity to learn more, and the ability to solve hard problems. We reward innovation, creativity, initiative, and teamwork

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Application Question(s):

This is an in-office role based in Nal Stop, Karve Nagar, Pune. Are you willing to commute to the office ? We work 5 days a week - Monday to Friday.

Experience:

customer success: 1 year (Required)
B2B: 1 year (Required)

Location:

Pune, Maharashtra (Required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in kothrud pune maharashtra

Customer Success Associate

Customer Service Representative

Customer Service Advisor

Specialist - Customer Service (Technical Warranty)

Specialist, Client Processing Representative II

Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)

Associate Client Service Consultant

Customer Care Representative (International Voice Process)

Customer (Supplier) Support Associate - English

Customer Support Representative

Customer Success Associate

Associate Partner -Customer Engagement

Customer Support Associate for UK, US , AUS and Canadian process

Customer Support Assistant

Customer Support Representative

Specialist, Client Service Management II

Sr Client Service Consultant

Japanese Customer Support Associate - JLPT N1 Certified

Associate Customer Success

Sr Client Service Consultant

I want to receive the latest job alerts for customer service representative in kothrud pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected