Delhi Incident manager Jobs – 86 Open Jobs Today

Technical Assistant Helpdesk – SAP Project
In2IT Enterprise Business Services Pvt Ltd —Delhi
- Full-time
- Computer science
- Software troubleshooting
- B.Sc
Quick apply
Information Security Architect – Compute and Cloud
Aujas —Delhi
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- Master's degree
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Freelancer/ Intern Journey Mentor
Edterra Edventures —Rajender Nagar, Delhi, Delhi
- From ₹5,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
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Technical Specialist MS - Systems
NTT Ltd —Delhi, Delhi
- Full-time
- Azure
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Mulesoft Support Engineer
NTT Ltd —Delhi, Delhi
- Weekend availability
- APIs
- IT
- Linux
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Tata Consultancy Services —Delhi
- Microsoft Access
- Azure
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Floor Manager / ARM (Assistant Restaurant Manager)
CAARA INDIA —Delhi, Delhi
- Weekend availability
- Hospitality
- Customer service
- English
- Health insurance
- Food provided
Quick apply
10d
Project EHS Engineer
ALSTOM —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
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Manager, Software Engineering - 1497
GHX —Delhi, Delhi
- Azure
- Computer Science
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Japanese+Data Analytics
Tata Consultancy Services —Delhi
- Microsoft Access
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Medical Administrator
Crypto Mize —Delhi
- Full-time
- Microsoft Excel
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Team Lead, Managed Services Operations
NTT DATA —Delhi, Delhi
- Full-time
- Bachelor's degree
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Technical Specialist MS - Systems
NTT DATA —Delhi, Delhi
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Salesforce Staff Engineer - Salesforce
Sitetracker —Delhi, Delhi
- Salesforce
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Business Operations Analyst
Numerix —Delhi, Delhi
- Rotational shift
- Remote
- English
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Quick apply
Assistant/Deputy Manager -Data Protection Office (DPO)
Maruti Suzuki India Ltd —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
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- Microsoft Office
DB2 DBA
E Hook Systems —West District, Delhi
- Computer Science
- Bachelor's degree
Technical Lead — AML & Fraud Prevention Platform
Mindrops —Pitampura, Delhi, Delhi
- Full-time
- English
- AWS
- Bachelor's degree
Quick apply
2d
Manager, Software Engineering - 1457
GHX —Delhi, Delhi
- Management
- Computer Science
- Data analysis skills
SDE - III (Backend)
Sun King —Delhi, Delhi
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
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Technical Assistant Helpdesk – SAP Project

In2IT Enterprise Business Services Pvt Ltd
Delhi

Quick apply

Job details

Full-time

Qualifications

Computer science
Incident management
Software troubleshooting
B.Sc
SAP
IT service management
Master's degree
MCA
Science
Bachelor's degree
IT support
B.E.
Communication skills
Help desk

Full job description

Job Title: Technical Assistant / Helpdesk – SAP Project

Location: Safdarjung, Delhi- Onsite

Employment Type: Full-Time

Role Overview

We are looking for a Technical Assistant / Helpdesk Support professional to provide L1 support for SAP project operations. The candidate will be responsible for handling user issues, ticket management, and basic SAP support activities, ensuring smooth system usage and timely issue resolution.

Key Responsibilities

Provide first-level (L1) support to SAP users
Log, track, and resolve incidents and service requests
Assist users with SAP access, navigation, and basic troubleshooting
Ensure adherence to SLA timelines for ticket closure
Coordinate with L2/L3 teams for issue escalation
Support Change Request Management (ChaRM) processes
Maintain documentation of issues, resolutions, and FAQs
Assist in user management activities (password reset, access issues)
Support day-to-day helpdesk operations

Required Qualifications

MCA / BE / B.Tech / M.Sc (Electronics / Computer Science / IT) with minimum 1 year of relevant experience
OR
BCA / B.Sc (Electronics / Computer Science / IT) with minimum 2 years of relevant experience

Required Skills

Experience in IT Support / Helpdesk / Service Desk roles
Basic understanding of SAP environment
Familiarity with incident management and ticketing tools
Strong communication and user-handling skills

Preferred Skills

Knowledge of IT Service Management (ITSM)
Exposure to Change Request Management (ChaRM)
Experience with SAP Solution Manager (SolMan)

Soft Skills

Good communication and interpersonal skills
Ability to handle multiple user requests efficiently
Problem-solving mindset
Ability to work in a team and onsite environment

Quick apply

Refine Your Search

incident manager jobs in delhi

Technical Assistant Helpdesk – SAP Project

Information Security Architect – Compute and Cloud

Freelancer/ Intern Journey Mentor

Technical Specialist MS - Systems

Mulesoft Support Engineer

Japanese+AWS

Floor Manager / ARM (Assistant Restaurant Manager)

Project EHS Engineer

Manager, Software Engineering - 1497

Japanese+Data Analytics

Medical Administrator

Team Lead, Managed Services Operations

Technical Specialist MS - Systems

Salesforce Staff Engineer - Salesforce

Business Operations Analyst

Assistant/Deputy Manager -Data Protection Office (DPO)

DB2 DBA

Technical Lead — AML & Fraud Prevention Platform

Manager, Software Engineering - 1457

SDE - III (Backend)

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