Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager-Technical, Software Engineering
Overview
Mastercard team is looking for a candidate who can play Product Manager-Technical role and liaise with Product Managers and Software Engineering teams to document and elaborate the requirements. The candidate should be passionate about requirement management, business analysis, technology, software engineering principles, highly motivated, intellectually curious, analytical and should possess an entrepreneurial mindset.
Role
Product Manager-Technical
Working with the Product Management team to understand and elicit requirements.
Work on Aha! And Jira to document accurate, clear and concise requirements
Work along with engineering team on Agile or Scaled Agile practices and conduct and participate in agile ceremonies.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution to document clear requirements.
Assisting with internal and external communication, improving transparency, and ensuring accurate reporting of information.
Supporting and assisting the Product Manager, Scrum Master/Pod leader, TPM, especially with respect to elaboration, grooming and maintaining the product backlog.
Providing all support to the team using a servant leadership style whenever possible, and leading by example
Understanding of Java, Spring Framework and latest technology and AI trends.
Job Description:
Owns the working backwards document and vision for feature releases
Identifies gaps and charters new platform capabilities as required
Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
Compares features for competitive review to inform prioritization within a platform product release
Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
Participates with the business in customer research to inform platform product feature needs
Contributes near-term input (quarterly) for the platform product portfolio and roadmap
Makes trade-off decisions on platform product features
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Exhibits expertise within platform feature area and coordinates with interdependent teams
Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
Has visibility into the design of the user experience
Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Continuously monitors feature development at the feature level
Reviews product demo with the development team against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets • Stays aligned with GTM plans for the feature set
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
Independently identifies and researches anomalous performance; escalates findings to senior management
Coordinates internal forums to collect and identify feature-level development opportunities
Owns and manages product documentation; enables self-service support and/or works to reduce overhead
Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership
Establishes a network within the organization; begins to build internal and external networks
Mentoring team members
Assists with candidate selection and onboarding
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
