west bengal customer success manager Jobs – 102 Open Jobs Today

Key Account Manager - Kolkata
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Key Account Manager - Kolkata

AstraZeneca -
Kolkata, West Bengal

Apply Now

Job details

Full-time
2 days ago

Qualifications

Sales
English
Bachelor's degree
Communication skills

Full job description

Posted date Jun. 04, 2026

Contract type Full time

Job ID R-253750

Why choose AstraZeneca India?

Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Who do we look for?

Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Ownership takers

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Challenge seekers

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Proactive collaborators

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.

Responsibilities

Job ID R-253750 Date posted 06/04/2026

About AstraZeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that concentrates on the discovery, development and commercialization of prescription medicines addressing some of the planet’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

This role places you at the center of the development strategy for our oncology division, connecting science with the realities of clinical practice. You will lead account strategy, orchestrate multidisciplinary engagement, and translate robust data into meaningful action for healthcare professionals—fueling both patient impact and business performance. Working closely with a high-performing sales team and cross-functional partners, you will deliver results with speed, ownership, and integrity.

Introduction to role:

Do you feel prepared to elevate the standard of oncology care by crafting how evidence-based therapies are adopted across Kolkata? Do you want to build trusted, long-term partnerships that ensure the right treatment reaches the right patient at the right time?

Accountabilities:

Account Strategy and Planning: Build and implement local account strategies that improve the positioning of our cancer care offerings and deliver against ambitious targets.
Insight-Led Business Plans: Partner with the Sales Manager to translate market insights into practical, measurable plans that elevate brand performance at city and account levels.
Partner Engagement: Engage oncology HCPs in science-based discussions on approved indications, efficacy, safety and protocols to support on-label prescribing for appropriate patients.
Relationship Building: Establish and sustain long-term, collaborative relationships with key partners, including physicians, pharmacists, nurses and administrators.
Capability Building in the Ecosystem: Increase knowledge of our oncology value proposition and label data across multidisciplinary teams (MDT) and decision-making units (DMU) using tailored content, channels and techniques.
Scientific Exchange and Education: Arrange and deliver multidisciplinary workshops, and coordinate impactful speaker programs with physician advocates and KOLs to shape clinical understanding and practice.
Sales Delivery and Budget Ownership: Drive demand and ensure forecasts meet or go above and beyond while leading budgets with rigor and visibility.
Promotion with Purpose: Promote brand benefits using balanced, compliant messaging and the right mix of tools to enable appropriate utilization aligned to national and local guidelines.
Cross-Functional Insight Sharing: Feed partner insights back into product development, marketing and sales to sharpen strategy and execution.
Compliance and Training Excellence: Complete all training and examinations, and adhere to all external regulations and AstraZeneca policies, including the Code of Ethics and standards for external interactions and privacy.

Essential Skills/Experience:

University Science graduate.
3+ years of sales experience required.
Experience in Oncology vital.
Detailed product knowledge.
Demonstrated ability in establishing and nurturing strategic relationships.
Comprehensive understanding of the pharmaceutical industry.
Effective influencing and communication skills.
Proficiency in customer management.
Strong commercial competence.
Confirmed selling skills.
Organizational skills, good analytical approach, ability to handle complexity with a high degree of maturity.
Must have completed 1+ years in AZ.
Must not have been on PCP/PIP in the last 2 years.

Desirable Skills/Experience:

Proficient in oral and written communication (English).
Able to identify potential customers and add to the customer base.
Able to meet demand generation goals.
Demonstrated dedication in sales, strong cross-functional engagement and strong focus on business outcomes.

Why AstraZeneca?

At AstraZeneca, we 're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.

So,what’snext?

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Where can I find out more?

Our Social Media, Discover AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

Connect with AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

If you have site, country or departmental social media then feel free to switch any of the above links.

Date Posted

04-Jun-2026

Closing Date

12-Jun-2026

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Lifelong learning

Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.

Autonomy and reward

Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.

Health and wellbeing

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.

Inclusion and diversity

Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

Apply Now

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