karnataka senior telecom engineer Jobs – 88 Open Jobs Today

Senior Executive- DISPATCH OPERATIONS - VOIS
Vodafone —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Electrical Engineer (Bengaluru) - GFS
Burns & McDonnell —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Manager - Digital Design
InMobi —Bengaluru, Karnataka
- AI
- Leadership
9d
Product Marketing- Lead
Gnani Innovations —Bengaluru, Karnataka
- Research
- Master's degree
- AI
Associate - Lighting & Energy
WSP —Bengaluru, Karnataka
- Hybrid work
- AutoCAD
- Microsoft Excel
- Computer literacy
Project RS On-Board Design Engineer
ALSTOM —Bengaluru, Karnataka
- Full-time
- System design
- C++
- Electrical experience
Business Development Manager
Value Point Systems —Bengaluru, Karnataka
- Full-time
- Oracle
- Sales
- Presentation skills
12d
S&C Global Network - AI - FS Engineering - Senior Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Machine learning
SDWAN Sr. Engineer
Saarthee —Bengaluru, Karnataka
- Computer networking
- Communication skills
Quick apply
Senior DevOps Specialist (GCP)
RemoteStar —Bengaluru, Karnataka
- Full-time
- DevOps
- Agile
Senior Java Developer
Fiddle Leaf Solutions —Bengaluru, Karnataka
- Up to ₹1,50,000 a month
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
AI Prompt Engineer - Voice
Gnani Innovations —Bengaluru, Karnataka
- Master's degree
- Machine learning
- APIs
Senior HVAC Engineer
Egis Group —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Office
Quick apply
Sr. Software Engineer - Python, Automation, System Test, Networking / OTN,DWDM,
Velankani Software —Bengaluru, Karnataka
- Full-time
- Agile
- Communication skills
- Python
Senior Account Executive / Client Director – Large IT & ITeS Accounts
Arista Networks —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Sales
- Computer networking
- AI
Quick apply
Sr. Software Engineer - BSS
Airlinq —Bengaluru, Karnataka
- Full-time
- Computer Science
- Java
- Master's degree
Sr.Design Engineer-Software Design & Development Electronics
Kiara Global Services —Bengaluru, Karnataka
- ₹8,00,000 - ₹9,00,000 a year
- Full-time
- Master's degree
- Assembly
- C++
- Health insurance
- Paid sick time
Quick apply
Sr. Engineer/Tech Lead, QA
Parallel Wireless —Bengaluru, Karnataka
- Full-time
- Master's degree
- C++
- Bachelor's degree
Quick apply
Sr. Design Engineer – Software (Embedded Systems)
Kiara Global Services —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- C++
- Bachelor's degree
- Linux
- Health insurance
Quick apply
Sr. Software Engineer - C++, Data Structures, TL1, CLI
Velankani Software —Bengaluru, Karnataka
- Full-time
- Remote
- C++
- Agile
- Communication skills

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Senior Executive- DISPATCH OPERATIONS - VOIS

Vodafone -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
BMC Remedy

Full job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an individual to support UK Mobile Field Dispatch operations by conducting ticket triage, ensuring accurate and timely field assignments, and maintaining continuous engagement with assurance, field, and incident management teams. The role requires strong organisational skills, the ability to interpret technical information, and readiness to work in a fast-paced, 24x7 environment while contributing to operational excellence and service quality.

What you will do

Conduct initial triage of fault tickets and provide analysis to ensure accurate dispatch.
Allocate reactive and planned work to Field Engineers through manual assignment or automation tools.
Collaborate closely with NOC teams and stakeholders to support continuous improvement initiatives.
Monitor ticket allocations through to resolution, following escalation procedures where necessary.Assist engineers by securing climbing permissions, access approvals, health and safety documentation, and other third‑party services as required.
Support Dispatch KPIs by generating escalation and post‑failure reports.
Provide high‑quality operational support to internal teams and external customers.Monitor jeopardy alerts and provide timely assistance to engineers.
Maintain clear, concise ticket notes including access references, approvals, and confirmation details.
Comply with field and customer procedures to ensure safe and legal access to all sites.
Provide constant telephone and email support through designated channels.Secure necessary Purchase Orders, payment details, and documentation for access applications.
Comply with landlord procedures, including security and special clearance requirements.
Monitor and optimise work queues to ensure SLA adherence.
Follow Disaster Recovery procedures during equipment failures.
Contribute to the development of tools, processes, and procedures to enhance operational performance.

Who you are

Possess a qualification in Electrical Engineering, Telecommunication Engineering, or an equivalent field.
Bring 2+ years of experience in Telecom, BPO, or KPO sectors.
Have experience working in a fast-paced dispatch environment, ideally within ICT.
Able to interpret technical details from fault tickets and dispatch within KPI commitments.
Experienced in ICT operations involving fault ticket management.
Skilled in influencing and coordinating internal and external teams.
Highly organised with strong multitasking abilities.
Proficient in Microsoft Word, Excel, PowerPoint, and Project.
Knowledge of Remedy or equivalent ticketing systems preferred.
Able to tailor communication styles for different stakeholders.
Understand health and safety considerations in field operations.
Demonstrate customer focus, accountability, teamwork, and determination.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

What skills you will learn

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA

Follow us on social media and #StayConnected

LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/Chat with our employees: https://lnkd.in/dpkrcvR2

Apply Now

Refine Your Search

senior telecom engineer jobs in karnataka

Senior Executive- DISPATCH OPERATIONS - VOIS

Senior Electrical Engineer (Bengaluru) - GFS

Manager - Digital Design

Product Marketing- Lead

Associate - Lighting & Energy

Project RS On-Board Design Engineer

Business Development Manager

S&C Global Network - AI - FS Engineering - Senior Analyst

SDWAN Sr. Engineer

Senior DevOps Specialist (GCP)

Senior Java Developer

AI Prompt Engineer - Voice

Senior HVAC Engineer

Sr. Software Engineer - Python, Automation, System Test, Networking / OTN,DWDM,

Senior Account Executive / Client Director – Large IT & ITeS Accounts

Sr. Software Engineer - BSS

Sr.Design Engineer-Software Design & Development Electronics

Sr. Engineer/Tech Lead, QA

Sr. Design Engineer – Software (Embedded Systems)

Sr. Software Engineer - C++, Data Structures, TL1, CLI