katraj pune maharashtra customer service representative Jobs – 120 Open Jobs Today

Customer Service Support 3
Emerson —Pune, Maharashtra
- Full-time
- Oracle
- ERP systems
- Microsoft Office
- Health insurance
11h
Customer Support Specialist
Infinity data Technologies Pvt Ltd —Pune, Maharashtra
- Full-time
- Customer service
- English
- Computer skills
Quick apply
17h
Customer Support Associate for UK, US , AUS and Canadian process
Apex Referrals —Yerawada, Pune, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Specialist, Client Reporting/Performance Representative
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
3d
Specialist - Customer Service (Technical Warranty)
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- Bachelor's degree
- Business Administration
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Management
- Finance
- Bachelor's degree
2d
Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)
Liebherr CMCtec India Private Limited —Pune, Maharashtra
- Online application
- Project management
- Bachelor's degree
- SharePoint
Associate Client Service Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Bachelor's degree
- Travel
- Communication skills
9d
Customer Care Representative (International Voice Process)
Growinity Solutions —Viman Nagar, Pune, Maharashtra
- Bachelor's degree
- Communication skills
Customer Support Representative
Optimas Solutions —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Data entry
Quick apply
Customer Associate
Reegal Industries —Moshi, Pune, Maharashtra
- ₹19,368.29 - ₹34,169.58 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Paid sick time
Quick apply
Customer Success Associate
Celoxis Technologies —Pune, Maharashtra
- Computer Science
- English
- Bachelor's degree
Associate Partner -Customer Engagement
Beghou Consulting —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Salesforce
- Engineering
- Health insurance
- Paid time off
Customer (Supplier) Support Associate - English
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
10d
Customer Support Assistant
SBEM —Pune, Maharashtra
- ₹3,00,000 - ₹3,50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Representative
Infinity data Technologies Pvt Ltd —Pune, Maharashtra
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Specialist, Client Service Management II
The Bank of New York Mellon Corporation —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Paid time off
Sr Client Service Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Microsoft Office
- Bachelor's degree
- Travel
7d
Customer Service Representative
Growinity Solutions —Hinjewadi, Pune, Maharashtra
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Business Associate - Customer Service
NEXTHRIVE INTELLIGENCE PRIVATE LIMITED —Pune, Maharashtra
- ₹10,000 - ₹10,700 a month
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
13d

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Customer Service Support 3

Emerson -
Pune, Maharashtra

Apply Now

Job details

Full-time
11 hours ago

Benefits

Health insurance

Qualifications

Oracle
ERP systems
Oil & gas
Git
Microsoft Office
Bachelor's degree
Customer support
Manufacturing

Full job description

In This Role, Your Responsibilities Will Be:

Act as the interface between factories, sales offices (LBPs), and customers for KOB3 and Tier-1 orders, with the authority to resolve order-related issues.
Proactively manage customer accounts and backlog for the assigned region, with the authority to escalate critical issues affecting delivery.
Forecasting & Achieving the Sales POR commitment for the assigned Region/ Backlog
Handle all post order dispute with effective cross functional communication. Identify and support continuous improvement initiatives in order management
Customer co ordination for small orders like checking on payment collection, shipment arrangements and preparing shipment documents.
Co ordinating with internal stake holders multilanguage cross support team to do sales recognition in system.

Planning & Execution:

Proactively collaborate with global factories through effective milestone planning, identifying critical paths and mitigating execution risks to minimize past-due orders and achieve RDSL/PDSL target.
Monitor order progress to ensure alignment with both promised and requested delivery schedules
Maintain proactive communication with customers by providing regular order status updates and promptly addressing delivery issues or delays with defined recovery plans
Submission of Documentation to customers for Approval/Reference wherever required.
Coordinate inspection activities between factories and customers to ensure compliance with order and quality requirements.
Manage end-to-end logistics activities, ensuring shipments are executed in accordance with customer purchase order terms and company guidelines.
Provide shipment notifications and required shipping documentation to customers to facilitate timely cargo clearance at destination and avoid demurrage charge.
Upon completion of applicable Incoterm obligations, collaborate with the Order Administration team to close orders with Proof of Delivery in line with PO terms and company financial guidelines.
Work with finance, both factory’s as well as local team, to minimize GIT’s, & quick closure of outstanding payment issues & liquidated damages.

Contracts & Order Management:

Ensure thorough understanding and adherence to order Terms and Conditions in line with company guidelines, including payment terms and applicable Incoterms
Comply with local and international trade compliance procedures in accordance with company policies for all transactions.
Monitor payment receipts in coordination with finance and follow up with customers and regional sales teams to address any payment delays.
Provide timely technical and application support in response to customer inquiries.
Manage customer to change orders effectively to support improved financial outcomes and order performance.

Who You Are:

You take initiative and move work forward with a strong sense of ownership, even in complex or fast‑changing environments. You communicate clearly and confidently, adapting your style to collaborate effectively across cultures, functions, and geographies. You build strong partnerships by staying customer‑focused, planning ahead, and aligning actions with shared goals. You remain adaptable and proactive, balancing multiple priorities while maintaining accountability and delivering results.

This Role, You Will Need:

Professional Degree Requirements (i.e., Engineering, Business Admin, etc.):

Bachelor’s degree in business, STEM related field or equivalent experience

For this job you will need:

Graduation in business related field or equivalent with minimum of five to seven years’ relevant experience in customer facing role.
Expertise in a variety of software programs including customer relationship management MS office and ERP software.
Experience in Oil & Gas / OEM/Valve or in any other similar Industry
Ability to comprehend technical specifications.
Strong customer support skills.
Excellent verbal and written communications skills.
Ability to multi-task and manage competing priorities.
Effective management of emails & closure of critical issues on time.
Interpersonal Savvy with ability to effectively communicate and collaborate interdisciplinary in a multicultural environment.
Ensures Accountability (Managing & Measuring work)

Preferred Qualifications

Experience in Oil & Gas, OEM, valve manufacturing, or a related industrial environment.
Working knowledge of Oracle or similar ERP systems.
Understanding of international logistics, Incoterms, payment terms, and VAT practices across Europe and the Middle East.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that phenomenal ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Apply Now

Refine Your Search

customer service representative jobs in katraj pune maharashtra

Customer Service Support 3

Customer Support Specialist

Customer Support Associate for UK, US , AUS and Canadian process

Specialist, Client Reporting/Performance Representative

Specialist - Customer Service (Technical Warranty)

Specialist, Client Processing Representative II

Specialist - Customer Service (Training & Technical Documentation) (BU-CoS)

Associate Client Service Consultant

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Customer Support Representative

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Customer Success Associate

Associate Partner -Customer Engagement

Customer (Supplier) Support Associate - English

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Customer Support Representative

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