punjab technical support engineer Jobs – 131 Open Jobs Today

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
10d
Service Engineer
Damsun India Pvt. Ltd. —Zirakpur, Punjab
Quick apply
Assistant Manager – Optics Design
Hella —Derabassi, Punjab
- AutoCAD
- CAD
- Master's degree
Sales Engineer (Testing & Compliance Lab)
ITC INDIA PVT LTD —Mohali, Punjab
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
Software Engineer - DotNet
Ventla India Pvt.Ltd (Formerly MeetApp India) —Mohali, Punjab
- ₹50,000 - ₹60,000 a month
- Full-time
- English
- JavaScript
- APIs
- Flexible schedule
Quick apply
Designated Support Engineer III
Zscaler —Mohali, Punjab
- Azure
- Software troubleshooting
- Windows
Field Service Engineer
Eon Infotech Ltd —Moga, Punjab
- ₹12,000 - ₹17,000 a month
- Full-time
- Driving
- Travel
- In-person
Quick apply
9d
Magento Developer — Mohali
Ocode Technologies —Mohali, Punjab
- ₹15,000 - ₹50,000 a month
- Full-time
- Computer Science
- AWS
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
9d
electronics service engineer
Silky innovative solution —Mohali, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- System design
- In-person
- Manufacturing
Quick apply
Installation & Service Engineer
CareerWish (Hiring for other firm) —Mohali, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Diploma
Quick apply
Electronics Engineer – PCB Designing
Orbit & Skyline —Mohali, Punjab
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Equipment Engineer – Dry Etch
Orbit & Skyline —Mohali, Punjab
- Doctoral degree
- Master's degree
- Analysis skills
Trainee Testing Engineer
Institute of Testing and Certification Pvt Ltd —Mohali, Punjab
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Electrical experience
Quick apply
Computer Network and Systems Engineer
Pyramid Global Technologies —Mohali, Punjab
- Computer networking
Junior Data Engineer
Indian School of Business —Mohali, Punjab
- Monday to Friday
- Computer Science
- Databases
- SQL
Data Engineer | GCP Cloud | Python | ETL
DataToBiz —Mohali, Punjab
- Databases
- SQL
- APIs
- Paid time off
- Flexible schedule
Customer Support Engineer
Sysnet Global Technologies Pvt.Ltd —Bathinda, Punjab
- Software troubleshooting
- Windows
- Diploma
Quick apply
Graduate Engineer Trainee (Electrical & Electronics)
ITC INDIA PVT LTD —Mohali, Punjab
- Up to ₹15,000 a month
- Full-time
- Schematics
- Microsoft Office
- Analysis skills
Quick apply
Trainee Engineer – Electrical & Electronics
ITC INDIA PVT LTD —Mohali, Punjab
- ₹15,000 a month
- Full-time
- Schematics
- Microsoft Office
- Programmable logic controllers
Quick apply
Lead/Sr. Robotic Process Automation/Python Developer
Bikham Information Technology —Unknown, Punjab
- ₹0 a year
- Full-time
- Computer Science
- Analysis skills
- Project management
Quick apply

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Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Tietoevry -
Mohali, Punjab

Apply Now

Job details

Full-time
10 days ago

Qualifications

ITIL Certification
Azure
Customer service
B.Com
Analysis skills
Bachelor's degree
Computer hardware
Azure Certification
IT support
ServiceNow
Communication skills
Active Directory
Intune

Full job description

Mohali, India

Full-time

Technical and Functional Expertise

Onsite

Tieto Tech Consulting

Job Description

We are seeking a skilled and experienced Service Desk L1 Engineer to join our IT team. The ideal candidate will have a strong background in IT support with specific knowledge and experience in tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow Tool. The Service Desk L1 Technician will be the first point of contact for customers seeking technical assistance and will provide initial support and troubleshooting for various IT issues.

Key Responsibilities:

First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or self ticket.
Troubleshooting: Identify, diagnose, and resolve technical issues related to hardware, software, network connectivity, and specific tools such as Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow to be used .
Ticket Management: Log and track all incidents and service requests in the ticketing system (ServiceNow), ensuring accurate and detailed documentation.
User Support: Assist users with password resets, account unlocks, and basic application support.
Configuration and Management: Perform basic configuration and management tasks in Intune, Active Directory, Azure, Exchange Admin, and O365.
Escalation: Escalate complex issues to higher-level support teams (L2/L3) as needed, while ensuring timely follow-up and resolution.
Knowledge Base: Contribute to the creation and maintenance of internal knowledge base articles and user guides.
Customer Service: Provide exceptional customer service, maintaining a positive and professional demeanor at all times.
Team Collaboration: Work collaboratively with other IT team members to ensure efficient resolution of technical issues and continuous improvement of service processes.

Qualifications:

Education: BCA/BCOM/BSC/BA
Experience: 1-4 years of experience in an IT support role, with specific experience in using Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.
Technical Skills: Strong understanding of computer hardware, software, networking concepts, and the mentioned tools.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and problem-solving skills, with a keen attention to detail.
Customer Service: A customer-centric mindset with a passion for helping others.
Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team Player: A collaborative team player with a willingness to learn and grow.

Preferred Qualifications:

Certifications: Relevant certifications (ITIL Foundation, Microsoft Certified: Azure Fundamentals) are a plus.
Tools Expertise: Proven expertise and hands-on experience with Intune, Active Directory, Azure, Exchange Admin, O365, and ServiceNow.

Additional Information

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)

We are Tieto - A leading software and technology consulting company

We provide customers across different industries with mission-critical solutions through our specialized software businesses Tieto Caretech, Tieto Banktech and Tieto Indtech as well as Tieto Tech Consulting business.

Our around 14 000 talented vertical software, design, cloud and AI experts are dedicated to empowering our customers to succeed and innovate with latest technology.

Tieto’s annual revenue is approximately EUR 2 billion. The company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs.

Apply Now

Refine Your Search

technical support engineer jobs in punjab

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Service Engineer

Assistant Manager – Optics Design

Sales Engineer (Testing & Compliance Lab)

Software Engineer - DotNet

Designated Support Engineer III

Field Service Engineer

Magento Developer — Mohali

electronics service engineer

Installation & Service Engineer

Electronics Engineer – PCB Designing

Equipment Engineer – Dry Etch

Trainee Testing Engineer

Computer Network and Systems Engineer

Junior Data Engineer

Data Engineer | GCP Cloud | Python | ETL

Customer Support Engineer

Graduate Engineer Trainee (Electrical & Electronics)

Trainee Engineer – Electrical & Electronics

Lead/Sr. Robotic Process Automation/Python Developer

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