west bengal manager hr operations Jobs – 88 Open Jobs Today

Area Business Manager-Retail
Titan Company —Shiliguri, West Bengal
Creative Head
Brainware —Salt Lake, Kolkata, West Bengal
- Communication skills
Junior HR and Admin
Human and Emotion Learning Pvt. Ltd —Kolkata, West Bengal
- ₹8,000 - ₹10,000 a month
- Full-time
- Bachelor's degree
- Human resources
- In-person
Quick apply
9d
Area Business Manager-Accessories
Titan Company —Kolkata, West Bengal
- Sales
- Master's degree
- Business development
Business Development Manager (Hotels)
EaseMyTrip —Kolkata, West Bengal
- Hospitality
- Microsoft Excel
- Master's degree
Receptionist
Nextgen Business Support Services (P) Ltd. —Kolkatta G.P.O., Kolkata, West Bengal
- ₹8,616.90 - ₹24,016.42 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Assistant Head- Retail Sales (Jewellery)
Proviso —Kolkata, West Bengal
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Life insurance
Quick apply
Service Operation
Continental —Kolkata, West Bengal
- Online application
- Master's degree
- Travel
- Data entry
Sr Captain / Captain
The GRID —Kolkata, West Bengal
- English
- Computer skills
- Restaurant
Assistant Manager, Prod Ops/SRE Engr 1 – Agentic AI
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
4d
Human Resources Intern
Crystal Logistics cool chain pvt Ltd —Kolkata, West Bengal
- From ₹5,000 a month
- Full-time
Quick apply
Technician – Brewery
The GRID —Kolkata, West Bengal
- English
- Communication skills
Market Research and Operations Executive (Intern)
Fixfin Technologies Pvt. Ltd. —Shiliguri, West Bengal
- English
- Master's degree
- Bachelor's degree
HR Executive – Recruitment & HR Generalist(West Bengal Candidates apply only)
Devant IT Solutions Pvt Ltd —Gariahat Market, Kolkata, West Bengal
- ₹14,000 - ₹18,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Health insurance
Quick apply
6d
Management Trainee
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
HR Intern
Nextstep Consultancy Services —Narikeldanga, West Bengal
- ₹2,000 - ₹3,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
Steward / Trainee Steward
The GRID —Kolkata, West Bengal
- English
- Communication skills
Field Sales Representative for Home Care
Icosano Home Healthcare Pvt Ltd —Kolkata, West Bengal
- ₹20,000 - ₹50,000 a month
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Human Resources Recruiter
Moople Institute of Animation & Design —Topsia, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Office
- Human resources
- Recruiting
Quick apply
HR Recruiter
Moople Institute of Animation & Design —Topsia, Kolkata, West Bengal
- ₹5,000 - ₹15,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply

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Area Business Manager-Retail

Titan Company -
Shiliguri, West Bengal

Apply Now

Job details

Qualifications

Succession planning

Full job description

Job Requirements

Process Contribution Process Outcome Performance Measure

Sales: Sales planning: Business plan formulation

1. Provide inputs to the RBM to consolidate the potential sales in the

region and develop the annual business targets for the respective

regions

2. Develop and approve the annual business targets of the franchise

partners

3. Develop and seek approval on the manpower optimization

strategies for the retail function · Annual business plan · Year on Year business growth

Sales: Evaluation and control: Conducting business performance reviews

1. Monitor the financial performance of company owned and

franchised stores against targets periodically

2. Develop and implement reporting & review mechanisms to track

operational performance and ensure course correction & corrective

action, as appropriate. · Business performance review calendar · Percentage of deviation from target achievement

Sales: Network Expansion

1. Study market potential, benchmark the competition in different

cities and create plans for expansion and present the same to seek

approval from the RBM · Expansion schedule · Percentage of market penetration

2. Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team 3. Identify and conduct feasibility study on potential franchisee partners in the identified markets 4. Create the ROI projections for the new upcoming stores and seek approval from the RBM 5. Create and propose the annual budgetary requirements for new store profitability · Customer satisfaction score · Increase in revenue · New store performance

Sales: Retail marketing

1. Create and seek approvals on annual marketing plans, BTL activities

and budgets for regions/ stores

2. Design & develop activity for the retail initiatives in stores and

marketing support in terms of VM updation, gift with purchase

introduction & promotions etc. with expected ROI calculations

3. Create the annual overhead expenses in the region which include

VM fixtures, travel expenses etc. · Annual retail marketing calendar · Increase in sales · Increase in customer satisfaction scores

Sales: Franchisee Management

1. Maintain a constant business relationship with the franchisee and

act as SPOC to resolve operational issues and to maintain store ROI · Franchisee satisfaction score

Sales: Retail Operations: Store Management

1. Ensure smooth operations in the store in coordination with all the

relevant stakeholders like the store managers, admin, IRSG, Regional

VM etc.

2. Coordinate with internal Titan teams (IRSG, HR, Legal etc.) to

operationalize a new store within the agreed timelines · Store operating policy · Increase in customer satisfaction score · Adherence to timelines

Sales: Retail Operations: Scheme management

1. Design, develop, suggest and seek approvals on region specific

schemes for potential seasonal improvement in sales

2. Design, develop and roll-out regional schemes during an active

national scheme within the defined budgets after due approvals · Scheme roll out · Adherence to timelines

Sales: Retail Operations: Feedback management

1. Collate and relay customer feedback to the corporate teams like the

merchandising, retail operations etc. to improve customer

satisfaction and store ratings · Feedback mechanism · Increase in customer satisfaction score

Sales: Retail operations: Incentive management

1. Ensure roll out, compliance and payments of the incentive schemes

to the entire regional staff · Incentive scheme management · Number of cases of non-compliance

Sales: Retail operations: Training and development

1. Ensure new product introduction training to relevant stakeholders in

coordination with the HR team

2. Conduct training need analysis in the stores and nominate staff to

undergo re-training when required · Annual training calendar · Effectiveness of training · Increase in sales

Sales: Retail operations: Recruitment & Selection

1. Provide manpower numbers to the HR teams for the new stores

opened with due approvals from the RBM

2. Conduct interviews to support selection of company staff and critical

positions of franchisee staff in the region with coordination from the

HR teams · Recruitment policy · Quality of new hires

Retail operations: Field sales operations management: Customer complaint resolution

1. Manage the critical customer complaints and ensure quick

resolution by engaging the relevant teams · Complaint resolution policy · Customer satisfaction scores

2. Suggest and seek approval from RBM in implementing new methods for quick service turnaround time

People & Talent Management

1. Drive a culture of diversity, performance and transparency in the

region and ensure the employees in the region are engaged.

2. Mentor and develop staff using a supportive and collaborative

approach.

3. Ensure talent pipeline is created by succession planning for the

critical positions in the region.

4. Set Objectives for Reportees aligned to the organizational

/functional.

5. Liaise with HR on vacant positions.

6. Conduct recruitment interviews for key positions in the region;

Monitor the implementation of the Sales Training Program for the

region.

Apply Now

Refine Your Search

manager hr operations jobs in west bengal

Area Business Manager-Retail

Creative Head

Junior HR and Admin

Area Business Manager-Accessories

Business Development Manager (Hotels)

Receptionist

Assistant Head- Retail Sales (Jewellery)

Service Operation

Sr Captain / Captain

Assistant Manager, Prod Ops/SRE Engr 1 – Agentic AI

Human Resources Intern

Technician – Brewery

Market Research and Operations Executive (Intern)

HR Executive – Recruitment & HR Generalist(West Bengal Candidates apply only)

Management Trainee

HR Intern

Steward / Trainee Steward

Field Sales Representative for Home Care

Human Resources Recruiter

HR Recruiter

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