Wb Data analyst Jobs – 70 Open Jobs Today

Quality Analyst – Outbound Collections – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook

Discover related jobs

Based on your search for data analyst jobs.

Site Engineer (Civil)
Larsen and Toubro (L&T) —Kolkata, West Bengal
Supervise day-to-day civil construction activities as per approved drawings and specifications. Monitor earthwork, excavation, foundations, RCC works, masonry,…
Up to ₹50,876.22 a month
Quick apply
2d
Customer Care Executive
Stellar PS Partners —Tollygunge, Kolkata, West Bengal
Interact with customers professionally and address basic queries. Make outbound calls to validate customer information. 8:00 PM to 4:00 AM (night shift).
₹15,000.69 - ₹50,000.24 a month
Quick apply
2d

I want to receive the latest job alerts for data analyst in wb

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data analyst jobs near wb

Quality Analyst jobs in Pune, Maharashtra

Cyber Security Analyst ,fresher jobs in Gurugram, Haryana

Quality Analyst jobs in Mira Road, Mumbai, Maharashtra

Quality Analyst jobs in Kochi, Kerala

Quality Analyst jobs in India Remote

Quality Analyst jobs in Goa, Goa

Walk In Business Analyst jobs in Pune, Maharashtra

Quality Control ,fresher, Akums jobs in Haridwar, Uttarakhand

Quality Analyst – Outbound Collections – Kolkata, India

Fusion CX -
Salt Lake, Kolkata, West Bengal

Apply Now

Job details

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
Microsoft Office
Quality assurance
Bachelor's degree
Communication skills

Full job description

Are you seeking QA roles or quality analyst jobs in BPO collection process? Join us! Drive better collections outcomes and coach teams to higher standards in a people-first QA role. This quality assurance position blends hands-on coaching, data analysis, and process ownership. It is an ideal opportunity for someone who wants an operational role with clear impact and growth. The contact center or BPM QA job is for professionals looking for call center jobs in quality assurance in Kolkata and for global QA teams hiring in Kolkata, West Bengal.

Job Description:

About the Role

You will monitor outbound collections transactions, identify quality gaps, deliver targeted coaching, and lead process improvements to raise accuracy, compliance, and recovery performance as a QA in Fusion CX Kolkata.

Key Responsibilities

Monitor transactions as per process guidelines.
Provide event-based and frequency-based feedback to agents.
Participate in team huddles and present concise, quality performance briefs.
Prepare, update, and implement quality assurance policies and SOPs.
Perform routine quality inspections and audits.
Conduct root-cause analysis and recommend corrective and preventive actions.
Drive and enforce process compliance across the workflow.
Produce timely quality reports and share insights with stakeholders.
Coach, mentor, and support agent development to improve KPIs and service quality.

Job Requirements:

Education: Bachelor’s degree (any discipline).
Experience: Minimum 2 years as a Quality Analyst.
Collections experience: Minimum 2 years in international collections within a BPO environment (mandatory).
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Close attention to detail and strong documentation skills.
Strong understanding of quality frameworks and compliance requirements.
Ability to work onsite (WFO) in Kolkata.
Demonstrated coaching, consulting, mentoring, and stakeholder communication skills.

Why Join Fusion CX?

Join a QA team that prioritizes coaching, measurable improvements, and career growth.

Work in a people-focused environment where coaching and career development are built into the role.
Influence outcomes through data-driven insights and continuous improvement projects.
Collaborate closely with operations and cross-functional teams to solve root causes and enhance performance.

If you’re seeking call center QA jobs in Kolkata or exploring BPO Collection hiring in Kolkata, West Bengal, apply now and help raise the standard for collections quality and customer service in a global CX company.

Apply Now

Refine Your Search

data analyst jobs in wb

Quality Analyst – Outbound Collections – Kolkata, India

Discover related jobs

I want to receive the latest job alerts for data analyst in wb

Explore jobs in more locations

Job Description:

Job Requirements:

Why Join Fusion CX?

Jobseeker tools

Employer Tools

Browse

Stay Connected