Network associate (l1) Jobs

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Trainee - Associate Technical Support Engineer
Automation Anywhere —Bengaluru, Karnataka
Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end…
₹40,000 a month
Associate Reporting Analyst
TTEC —Hyderabad, Telangana
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like…
Quick apply
14h

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Greetings Everyone

Windows Server & Infrastructure Support

Manage, configure, and troubleshoot Windows Server OS (2016/2019/2022) .
Handle, escalated L2 issues from L1 teams and provide root cause analysis (RCA) with corrective and preventive actions.
Perform daily server health checks , performance tuning, and capacity monitoring .
Conduct server provisioning , disk and storage management.
Perform backup and restore operations using enterprise backup tools (e.g., Veeam, Commvault, NetBackup).
Manage virtualization platforms including VMware vSphere and Hyper-V .

Directory Services & Core Infrastructure

Administer Active Directory , including user/group management, Group Policies, FSMO roles , and domain health.
Design & Manage DNS, DHCP .
Support Remote Desktop Services (RDS) , IIS , and Certificate Services (AD CS) .
Ensure high availability and disaster recovery readiness.
Patch, Security & Compliance
Perform patch management using Azure Update Management .
Ensure IT security compliance , and vulnerability remediation .
Apply security hardening standards , baseline configurations, and audit recommendations.
Support incident response and security-related escalations.

Azure & Cloud (L2 Support Engineer Responsibilities)

Provide L2 support for Microsoft Azure services , including:
Azure / AWS Virtual Machines
Azure / AWS Virtual Networks (VNet), NSG, Load Balancers
Azure / AWS Storage (Blob, File, Managed Disks)
Azure / AWS Backup and Azure Site Recovery
Monitor and troubleshoot Azure resources using Azure Monitor, Log Analytics, and Alerts .
Support Azure Active Directory , Azure AD Connect , and identity synchronization issues.
Manage Azure RBAC , subscriptions, and access controls.
Perform Azure VM provisioning , resizing, disk expansion, and performance optimization.
Support hybrid environments integrating on-premises infrastructure with Azure.
Monitor and optimize Azure costs using Azure Cost Management.
Assist in on-prem to Azure migration activities and post-migration support.
Troubleshoot network connectivity issues (VPN and basic ExpressRoute support).

Automation & Scripting

Use PowerShell scripting for automation, reporting, and bulk administrative tasks.
Develop scripts for user management, server health checks, and Azure operations .

ITSM, Documentation & Collaboration

Participate in Incident, Change, and Problem Management processes (ITIL).
Maintain detailed documentation , SOPs, and knowledge base articles.
Collaborate with Internal engineers, cloud architects, and security teams for complex issues.