Techno functional solution architect Jobs

Technology Architect
Accenture —Bengaluru, Karnataka
- Full-time
- Management
- Salesforce
- AWS
Associate Technical Consultant
AutomationEdge —Pune, Maharashtra
- Full-time
- Computer networking
Senior React Developer
Unified Infotech —Kolkata, West Bengal
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
Senior Product Manager
Qualys —Pune, Maharashtra
- Full-time
- Product management
- Agile
- Communication skills
Telecommunication
Capgemini Sogeti —Navi Mumbai, Maharashtra
- Computer Science
- Bachelor's degree
- Software development
5d
Software Designer
ALSTOM —Bengaluru, Karnataka
- Full-time
- Engineering
- Bachelor's degree
- Scripting
Senior Specialist – HR / Legal IT
Vantive —Bengaluru, Karnataka
- Azure
- Computer Science
- Master's degree
Business Analyst
JK Tech —Bengaluru, Karnataka
- Microsoft Access
- Computer Science
- Engineering
4d
Business Analyst
Accenture —Pune, Maharashtra
- Full-time
- Analysis skills
- Bachelor's degree
- APIs
1d
IT Manager- One S/4 - R2P Source Vendor Invoice Management
Kenvue —Bengaluru, Karnataka
- Hybrid work
- Bachelor's degree
- Agile
- Communication skills
1d
Solution Sales - Sr Partner
FICO —Mumbai, Maharashtra
- Full-time
- Up to 50% travel
- Bachelor's degree
- Machine learning
11h
Senior PHP Developer
Techno Alliance Softwares PVT LTD —Pachallur, Thiruvananthapuram, Kerala
- ₹35,000 - ₹50,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Databases
- Food provided
Quick apply
SAP BTP_Cloud Developer
7N —Bengaluru, Karnataka
- English
- Analysis skills
- Software development
- Health insurance
Outsystems Developer @ PEOPLE10 (Remote)
People10 Technosoft —Remote
- Full-time
- Remote
- Software troubleshooting
- SQL
- Analysis skills
OTM Architect
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Oracle
- IT
- Communication skills
S&C GN - MC - Industry X - Production & Operations - Senior Manager
Accenture —Bengaluru, Karnataka
- Full-time
- DevOps
- Data analysis skills
- Master's degree
Application Development Senior Manager
Citi —Pune, Maharashtra
- Full-time
- Azure
- Management
- Computer Science
5d
Senior Consultant - Technical Business Analyst
NowVertical —Navi Mumbai, Maharashtra
- Full-time
- Azure
- Salesforce
- SQL
- Health insurance
- Cell phone reimbursement
Quick apply
Solutions Architect - Presales (Cisco)
Ingram Micro —Ahmedabad, Gujarat
- Full-time
- Bachelor's degree
- Computer networking
- Communication skills
SAP Analytics - BW Technical Specialist
ALSTOM —Bengaluru, Karnataka
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree

I want to receive the latest job alerts for techno functional solution architect

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

techno functional solution architect jobs near

Senior Product Manager jobs in Pune, Maharashtra

Business Analyst jobs in Pune, Maharashtra

Cloud Engineer jobs in Bengaluru, Karnataka

Technical Consultant jobs in Pune, Maharashtra

Software Engineering Manager jobs in Pune, Maharashtra

Business Analyst jobs in Bengaluru, Karnataka

Vendor Manager jobs in Bengaluru, Karnataka

Technical Specialist jobs in Bengaluru, Karnataka

Developer jobs in Remote

Senior Citizen, Part Time jobs in Bengaluru, Karnataka

Senior Product Manager jobs in Chennai, Tamil Nadu

Senior Product Manager jobs in Delhi

Product Design Intern jobs in Remote

Senior Product Manager jobs in India Remote

Senior Product Manager jobs in Karnataka

Business Internship jobs in Delhi, Delhi

Business Analyst jobs in Singanallur, Tamil Nadu

Business Analyst jobs in Yerawada, Pune, Maharashtra

Soc Analyst jobs in Bengaluru, Karnataka

Business Analyst jobs in Bellandur, Bengaluru, Karnataka

Technology Architect

Accenture -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

CI/CD
Program management
Management
Cloud architecture
Call center
Salesforce
AWS
Continuous integration
APIs
ServiceNow
Scalability
S3
DynamoDB
Solution architecture
Leadership
Identity & access management

Full job description

Project Role : Technology Architect
Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.
Must have skills : Amazon Connect
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
A seasoned technology leader with deep expertise in Amazon Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-end delivery of Amazon Connect-based contact center solutions. Oversee design, architecture, and implementation across AWS services such as Lambda, Lex, S3, and Contact Lens.
Project Role Description - Lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through AWS services such as Lambda, Lex, and Contact Lens.

Roles & Responsibilities:
Team Leadership: Drive end-to-end ownership of a team responsible for the design, development, and implementation of cloud-based contact center transformation initiatives, leveraging platform-led solutions across enterprise environments.
Business Development: Lead and manage proposal responses to client RFPs and RFIs across multiple market units, ensuring a robust and continuous pipeline of strategic opportunities and transformation projects.
Market Engagement: Collaborate with market unit leaders to identify emerging client demands, define talent requirements, and align capability development with business needs in terms of skill, scale, and specialization.
Talent & Practice Growth: Build and expand the practice by actively participating in talent acquisition, while also nurturing, mentoring, and upskilling current team members to meet evolving technology and client demands.
Project Delivery Excellence: Lead delivery of complex contact center transformation programs by engaging with clients and internal teams for solution design, requirement analysis, design workshops, backlog grooming, and delivering regular demos to stakeholders.

Professional & Technical Skills:
10 years minimum hands-on experience with Amazon Connect Contact Center
Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project
Good understanding of contact center technology landscape.
An understanding of AWS Cloud platform and services with Solution architect skills.
Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc
Deep functional and technical understanding of APIs and related integration experience
Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms
Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner.
Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients.
Excellent communications skills
Strong program management / people management skills
- Must have skills - Amazon Connect flows, AWS Lambda , Amazon Connect Contact Center

Mandatory Skills

1.AWS contact center, Amazon Connect flows, AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM policies, AWS Lex.
2.In-depth knowledge of contact center KPIs, call flows, IVRs, agent routing, queue logic, callback handling, and escalation processes.

Good To Have Skills.

1. Amazon Contact Lens, Amazon Bedrock or Kendra, CI/CD & IaC (Infrastructure as Code), DevOps

Additional Information:

The candidate should have minimum 12–15 years with Minimum 10 year(s) of experience is required in Amazon Connect.
A 15 years full time education is required.

15 years full time education

Apply Now

Refine Your Search

Technology Architect

Associate Technical Consultant

Senior React Developer

Senior Product Manager

Telecommunication

Software Designer

Senior Specialist – HR / Legal IT

Business Analyst

Business Analyst

IT Manager- One S/4 - R2P Source Vendor Invoice Management

Solution Sales - Sr Partner

Senior PHP Developer

SAP BTP_Cloud Developer

Outsystems Developer @ PEOPLE10 (Remote)

OTM Architect

S&C GN - MC - Industry X - Production & Operations - Senior Manager

Application Development Senior Manager

Senior Consultant - Technical Business Analyst

Solutions Architect - Presales (Cisco)

SAP Analytics - BW Technical Specialist

I want to receive the latest job alerts for techno functional solution architect

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected