Noida, Up Associate quality engineering lead Jobs – 95 Open Jobs Today

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Account Management - Manager

Nucleus Software -
Noida, Uttar Pradesh

Apply Now

Job details

Permanent

Qualifications

CRM software
Power BI
Data modelling
Computer Science
Engineering
Master's degree
Sales
Project management lifecycle
Project management
Bachelor's degree
MBA
Banking

Full job description

About Us

Nucleus Software has been providing Products and Services to various Global and Regional Financial institutions for the past 39 years. As a pioneer software vendor, Nucleus carries deep banking domain expertise and experience on latest technological trends. The platforms developed by Nucleus power the operations of more than 200 financial institutions in 50 countries, supporting multiple business verticals, accessible through mobile and internet channels. These platforms support retail banking, corporate banking, cash management, internet banking, automotive finance and other business areas.

Key highlights about Nucleus include:

Entrusted by Global and Regional banks as a preferred partner for their Traditional to Transformative journey
Driving large Digitalization programs for various banks using Data Science, Cloud, AI/ML, DevOps, RPA based solutions.
An organization with an “Employee First” outlook

Job Description

Key Responsibilities

Account Management & Customer Success

Own end-to-end customer relationships, ensuring high satisfaction, retention, and engagement.
Track and improve Voice of Customer (VOC) and Net Promoter Score (NPS) metrics.
Proactively manage at-risk (RED) accounts and drive recovery plans.
Lead stakeholder interactions, identify engagement gaps, and strengthen client relationships.
Plan and execute customer engagement initiatives, events, and milestone communications.

Program Management Office (PMO) & Delivery Governance

Drive program delivery excellence, ensuring projects meet quality, timeline, and budget objectives.
Monitor project financials, cost tracking, and profitability.
Ensure adherence to project management best practices, tools, and governance frameworks.
Facilitate audits, track deviations, and ensure timely closure through corrective actions.
Coordinate with cross-functional teams and vendors to ensure seamless execution.

Business Enablement & Sales Operations

Manage CRM systems to ensure data accuracy, pipeline visibility, and reporting consistency.
Support sales forecasting, pipeline tracking, and performance monitoring.
Coordinate quote generation, proposals, order processing, and follow-ups on leads and renewals.
Partner with Account Managers on renewals, upsell opportunities, and retention strategies.
Collaborate with Finance on invoicing, payment tracking, and financial accuracy.
Standardize sales processes, templates, and tools to improve efficiency and scalability.

Data Analytics & Power BI

Design and develop interactive dashboards and reports using Power BI.
Track key metrics including sales performance, conversion rates, customer health, and program KPIs.
Analyze data to identify trends, risks, and opportunities for business growth and operational improvement.
Integrate data from multiple systems (CRM, financials, project tools) into unified dashboards.

Requirements

Requirements

Strong understanding of project management frameworks and customer lifecycle management.
Hands-on experience with Power BI (dashboard creation, data modeling, visualization).
Experience working with CRM tools and sales reporting systems.

Qualifications

Bachelor’s degree in Engineering, Computer Science, Business, or related field.
MBA / PGDBM (Sales, Marketing, or Operations) preferred.

Benefits

Nucleus is well known for identifying, nurturing, and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs help our associates to continuously grow based on their capability, performance, and career aspirations.

Job Information

Job Opening ID NUCLEUS_2107
Business Unit Name NEO SALES-INDIA
Job Type Permanent
Grade 9
Date Opened 06/04/2026
Number of Positions 1
Industry IT Services
City NOIDA
Province Uttar Pradesh
Country India
Postal Code 201301

Apply Now

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